Buchanan Kia

Great group of People to work with! I purchased a 2009 Ford F-150 from the Used Car Store of Buchanan Kia. I was treated very good by your employees. Mike Royer was sincerely interested I purchased a 2009 Ford F-150 from the Used Car Store of Buchanan Kia. I was treated very good by your employees. Mike Royer was sincerely interested in what kind of vehicle I wanted and how I was going to use the vehicle to get just the right fit for me. Mark Erbling was very knowledgable and explained in detail every step of the purchasing process. He went to bat for me with my less than perfect credit rating to get me into the vehicle I wanted, at a rate that I could afford. I was not surprised by anything when I went in to the Finance Office and signed the papers. Michael Wheeler made the purchasing process quick and easy. I was in and out of the Finance Office very quickly. I would definitely, and as a matter of fact have already, recommended The Used Car Store of Buchanan Kia, and Buchanan Kia to my friends and family. Thank you, Mark, Mike and Michael for a great truck buying experience. More

Ken was awesome to work with! He answered all of our questions and let us look at several cars in the pouring down rain! He worked hard to make up the deal we needed with our trade in, yet he never mad questions and let us look at several cars in the pouring down rain! He worked hard to make up the deal we needed with our trade in, yet he never made me feel rushed or pushed into any decision, even though it was close to closing time. We appreciated the time spent with us and he made us feel like what we wanted mattered. GREAT service! More

Ken Sherman has been the most trustworthy, polite and patient salesman we've had dealings with while searching for the 'car for our needs'. Would definitely recommend Ken Sherman and Buchanan Kia in Wes patient salesman we've had dealings with while searching for the 'car for our needs'. Would definitely recommend Ken Sherman and Buchanan Kia in Westminster, MD for a smooth automobile purchase. The Peltzer's More

Wendy was a very prepared and friendly salesperson. She made the experience feel as if it was her priveledge to sell me a car. This is a feeling I have not received in the past with car dealerships. She wa made the experience feel as if it was her priveledge to sell me a car. This is a feeling I have not received in the past with car dealerships. She was fast in preparing the sale and in two days or less i was driving my Kia. I would refer Buchanan Kia and salesperson Wendy Herrara to any of my friends looking for a good car buying experience. More

Our experience at Buchanan Kia with Christopher Stephens was great. He was very knowledgable and was very wiling to do everything he could to help us buy a car. We were very pleased with all the service w was great. He was very knowledgable and was very wiling to do everything he could to help us buy a car. We were very pleased with all the service we received and it made our buying experience great. We would recommend him and Buchanan Kia to anyone looking to purchase a car and as a matter of fact we did and my son went to him two days later and purchased a new car also. More

This is my 3rd purchase from Kia. Ken Sherman was the person who helped me with all 3 purchases. It was a great and rewarding experience. I will continue to go to Ken in the future and recommend him an person who helped me with all 3 purchases. It was a great and rewarding experience. I will continue to go to Ken in the future and recommend him and Buchanan Kia to my family and friends. Ken is an honest salesperson who who is always focused on the customer and very trust worthy. The credit approval process is very smooth for me as the customer and they go out of their way to find an institution that will issue a loan within the customers price range. More

Jeremy was such a pleasure to deal with. He is very knowledgeable and shared information so freely. Additionally, his kindness and generosity of spirit was very refreshing. knowledgeable and shared information so freely. Additionally, his kindness and generosity of spirit was very refreshing. More

A most genuine experience ,that was a pleasure and with circumstances that worked well after my same model was totaled a week earlier. Very honest and compassonate circumstances that worked well after my same model was totaled a week earlier. Very honest and compassonate More

Rick was such a great person to deal with I set him up with my daughter, so that is 2 cars in a month from one family. They were very helpful and we had a great experience with Rick. We will come back and with my daughter, so that is 2 cars in a month from one family. They were very helpful and we had a great experience with Rick. We will come back and buy another car from him. More

WHAT A TEAM EFFORT !! I WAS TRYING TO TRADE A TOYOTA RAV 4 LEASE THAT ENDED 3-17-14 AND USING THE EQUITY TO BUY OR LEASE A KIA SPORTAGE. JESS NEASE LISTENED AND GAVE US A FEW OPTIONS AND PRESENTED OUR RESPO 4 LEASE THAT ENDED 3-17-14 AND USING THE EQUITY TO BUY OR LEASE A KIA SPORTAGE. JESS NEASE LISTENED AND GAVE US A FEW OPTIONS AND PRESENTED OUR RESPONSE TO TOM WHO THEN MADE IT HAPPEN. THE ABOVE MENTIONED EMPLOYEES STAYED UNTIL ALMOST 7:30 ON SATURDAY SO THAT WE COULD LEAVE WITH THE NEW 2014 KIA SPORTAGE. I WOULD HAVE COME IN ON MONDAY NIGHT BUT WE WERE EXPECTING A SNOW STORM THAT DAY AND JESS, TOM AND MIKE STAYED. I CANNOT SAY ENOUGH ABOUT MY SUPER POSITIVE EXPERIENCE AT BUCHANAN KIA IN WESTMINSTER, MD. THIS WAS THE EASIEST CAR LEASE OR PURCHASE I HAVE EVER BEEN INVOLVED WITH AND I HAVE HAD ALOT OF CARS. IT ALSO NEEDS TO BE SAID THAT AS A SALES PERSON, JESS NEASE, IS THE BEST. THERE WAS NO PRESSURE OR AKWARDNESS ABOUT DOING THE DEAL WHICH MADE IT FEEL SO RIGHT. SHE WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCT AND VERY PERSONABLE AND PROFESSIONAL IN HER ATTITUDE. A WONDERFUL COMBINATION FOR A SALES PERSON. TERRIFIC DEALERSHIP AND STAFF. More