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Buchanan Kia
Westminster, MD
428 Reviews
Buchanan KIA is a family owned and operated dealership, and our new location here in Westminster has been proud to sell the KIA product since 1999. We invite anyone to stop in and see our truly one of a kind showroom, and the nationally ranked and acclaimed Service/Sales Departments for Customer Satisfaction!! Come see why "Buchanan Is Better"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 428 reviews
February 25, 2017
Amazingly Knowledgeable Salesgirl! Daniella was incredible! She helped us find the perfect car. She explained everything in detail and answered every question easily! I never felt like Daniella was incredible! She helped us find the perfect car. She explained everything in detail and answered every question easily! I never felt like I was being sold! Thank you Daniella I love my car!! More
by Kiagirl72
Employees Worked With
Daniella Shtibelband
February 24, 2017
Amazing Daniella was awesome. She answered all my questions that I had. She explained everything in detail. She was very knowledgeable of the vehicle she sold Daniella was awesome. She answered all my questions that I had. She explained everything in detail. She was very knowledgeable of the vehicle she sold me. More
by Cargirl
Employees Worked With
Daniella Shtibelband
February 10, 2017
Review on Brandi whitcb Brandi was a great help. Im a first time buyer and it was quick. Wasn't a hassel. Helped every way possible. Car is exactly what I was looking for. Brandi was a great help. Im a first time buyer and it was quick. Wasn't a hassel. Helped every way possible. Car is exactly what I was looking for. More
by Redz2021@
Employees Worked With
Brandi Whitcomb
February 10, 2017
Very friendly and helpful service Brandi Whitcomb was very friendly when we walked into the dealership and was super helpful! She was able to answer all of our question and meet our ne Brandi Whitcomb was very friendly when we walked into the dealership and was super helpful! She was able to answer all of our question and meet our needs. She was also very helpful and good with our son. As most parents know buying a car with a child is very difficult and Brandi made our experience a lot less stressful. When we are ready to buy our next vehicle we will be looking forward to doing business with Brandi and Buchanan Kia again. More
by Vbosley
Employees Worked With
Brandi Whitcomb
January 31, 2017
Wonderful My car broke down. And it would have cost a fortune to fix. Andrea Phillips helped me to get approved for a brand new Sorento. She worked with me. My car broke down. And it would have cost a fortune to fix. Andrea Phillips helped me to get approved for a brand new Sorento. She worked with me. More
by tishalouis
Employees Worked With
Andrea Phillips
December 27, 2016
Courteous people. Went extra mile to make sure we were happy Originally looking to buy used, the staff showed us the 2017 Sonata and help us with pricing to make a logical choice. Very one on one with answering Originally looking to buy used, the staff showed us the 2017 Sonata and help us with pricing to make a logical choice. Very one on one with answering all our questions but without any sales pressure at all. Thank You More
by Doodle123
Employees Worked With
Andrea Phillips, Missy Snyder
December 11, 2016
oil change, tire rotation !st oil change and tire rotation was free on my 2016 Kia Soul! : ) They took my car right at the appt. time and offered me a nice warm waiting area an !st oil change and tire rotation was free on my 2016 Kia Soul! : ) They took my car right at the appt. time and offered me a nice warm waiting area and a cup of yummy coffee!The regular price of future oil changes is only 28.95, worth the drive from Sykesville! More
by MaryM.
Employees Worked With
Bill Benfer
November 18, 2016
Lousy Service and unprofessional We were searching for a sorento with navigation and 3rd row. Made us sit there for over an hour. Came back with use your phone for navigation and c We were searching for a sorento with navigation and 3rd row. Made us sit there for over an hour. Came back with use your phone for navigation and can you live without the 3rd row (both features we were clear about). The final price without our features was twice what we wanted for a payment. She then threw a temper tantrum ripping up the papers in the lobby. She needs a new job! More
by Theresa Cadogan
Employees Worked With
Andrea Phillips
October 06, 2016
Had to have just the right Sportage These folks went to work for me and found just the Sportage I wanted: Black Cherry EX with all the "goodies" on my list. Delivery was so easy. I wa These folks went to work for me and found just the Sportage I wanted: Black Cherry EX with all the "goodies" on my list. Delivery was so easy. I was out the door in about an hour and that included my "tutorial" on the vehicle and the financing. They know what they are doing! More
by AgFox70
Employees Worked With
Andrea Phillips, Eric Emery
October 06, 2016
Outstanding Customer Service! My brother was in dire need of a car to get back and forth to his new job. His finances were not perfect and out of pocket cash was next to nothing. My brother was in dire need of a car to get back and forth to his new job. His finances were not perfect and out of pocket cash was next to nothing. Needless to say, the embarrassment of his situation made him want to walk away, but Erik the sales manager and Andrea in sales could not have been more accommodating. After his test drive, he drive home with a nice car and payment he could manage. Thank you Erik and Andrea for taking care of my brother and sending him on to a new chapter in his life. I will most likely shop here for my next car as well. More
by Cargirl
Employees Worked With
Andrea Phillips, Eric Emery
