Buchanan Kia

Rebecca was great! Rebecca was very helpful. She came in after her normal hour to help us out. We were overall very pleased with our service. Thank you Rebecca was very helpful. She came in after her normal hour to help us out. We were overall very pleased with our service. Thank you More

Professional and Caring Just traded in our 2016 Kia Rio and leased a 2017 Optima, what great service we received from the General Manager, Eric Emery and the Salesman, Kareem Just traded in our 2016 Kia Rio and leased a 2017 Optima, what great service we received from the General Manager, Eric Emery and the Salesman, Kareem Aiken. They were so helpfu and informative.. I highly recommend this Dealership. More

Prompt, courteous, and energetic service Totaled my vehicle, searched from Hagerstown to Laurel to Bethesda. Found the right stop gap used vehicle right in my own back yard of Westminster. St Totaled my vehicle, searched from Hagerstown to Laurel to Bethesda. Found the right stop gap used vehicle right in my own back yard of Westminster. Staff was very flexible and easy to work with. They did not make me wait and they did not play games. Everything was very straight forward. More

Pleasant experience purchasing from Buchanan We had gone to Koons in Reisterstown and instead of trying to work out a deal close to what we wanted, they were trying to get us to drop down by a mo We had gone to Koons in Reisterstown and instead of trying to work out a deal close to what we wanted, they were trying to get us to drop down by a model level to get the price we wanted. We left and drove out to Buchanan. We walked into Buchanan knowing what we wanted and Chris worked a deal that worked out best for us. He was easy going and the process was a breeze. Would definitely shop at Buchanan again. It's worth the drive!!! We purchased our car at the end of February and have loved driving it every day! More

Not a happy customer Went to dealership to look for a new vehicle. After picking a vehicle, I felt pressured into signing the paperwork after telling the sales manager num Went to dealership to look for a new vehicle. After picking a vehicle, I felt pressured into signing the paperwork after telling the sales manager numerous times that I wanted to think it over for the night. I signed the papers for the car that night with 18 miles showing on the odometer. Came back the following afternoon after work to pick the car up and it showed 76 miles on the odometer. The dealership said they would take care of getting the vehicle state inspected. It took 45 days to receive Pennsylvania tags and when I contacted the service department,I was told that since it was 30 days after the purchase date, I am now responsible for getting the inspection done myself More

A enjoying experience I had a nice experience at the dealership. I never been treated so well. My only problems was with my insurance company. If they could have offered I had a nice experience at the dealership. I never been treated so well. My only problems was with my insurance company. If they could have offered me that I probably would left my company to join theirs. More

Happy Customer I was impressed with the helpful, friendly and knowledgeable staff! It made my car buying experience terrific! I got a great bargain and a great littl I was impressed with the helpful, friendly and knowledgeable staff! It made my car buying experience terrific! I got a great bargain and a great little car! The location of the dealership is very convenient for me and I would definitely recommend buchanan Kia for a new or used car! Great price and great product! More

Daniella and Matt were great! Daniella did a great job selling my husband Tim and I our certified Kia Sportage EX. The manager Matt Young was helpful throughout the entire process. Daniella did a great job selling my husband Tim and I our certified Kia Sportage EX. The manager Matt Young was helpful throughout the entire process. They were both very friendly and knowledgeable about the product and answered every question that we had in reference to the certification, warranties and questions about the car itself. Our finance manager, Mike Royer, was also efficient and friendly. I would definitely recommend working with Daniella if you are ever in need of a vehicle. This is the third third vehicle we have bought from Buchanan Kia and will be will continue to bring our business here. Thank you so much Daniella,Matt and Mike! More

Great!!! Great people very friendly!! The prices you can't beat. Did not make you feel like you had to buy a car, they made it your choose with no pressure! Great people very friendly!! The prices you can't beat. Did not make you feel like you had to buy a car, they made it your choose with no pressure! More

Used car sales Very easy to work with staff. Worked with me in every way to have this happen. I appreciate Daniella and the efforts that she made. She was professio Very easy to work with staff. Worked with me in every way to have this happen. I appreciate Daniella and the efforts that she made. She was professional and helpful in every way she could be. Could have used a little more instruction on the functions of the car. And still waiting to hear if the car has a timing belt or timing chain. Thank you. Daniella, thank you for your assistance and guidance. I appreciate your integrity on this sale. More