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Buchanan Kia
Westminster, MD
432 Reviews
Buchanan KIA is a family owned and operated dealership, and our new location here in Westminster has been proud to sell the KIA product since 1999. We invite anyone to stop in and see our truly one of a kind showroom, and the nationally ranked and acclaimed Service/Sales Departments for Customer Satisfaction!! Come see why "Buchanan Is Better"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 432 reviews
August 15, 2017
Great experience at Buhanan Kia My name is Sherrin McDowell and my experience at former dealerships has been compared to buying a house and expensive land.. Ms Rebecca took me thro My name is Sherrin McDowell and my experience at former dealerships has been compared to buying a house and expensive land.. Ms Rebecca took me through the necessary paces with respect tact and patience..Positve experience . I do recommend that a person visit Buchanan"s Kia especially Ms Rebecca Przybyszewski. I am impressed with her professionalism and carry her business card at all times. More
by shemcdem#1
Employees Worked With
Rebecca Przybyszewski, Eric Emery, Mike Royer, Matt Young, Matt Staggs, Faithe Tipton
August 10, 2017
Excellent service Great experience! Great price! No pressure sales, very accommodating! Everyone was great to work with. I highly recommend Kia Buchanan for anyone Great experience! Great price! No pressure sales, very accommodating! Everyone was great to work with. I highly recommend Kia Buchanan for anyone looking to buy new or used. More
by Dyates06
Employees Worked With
Jim Sands, Rebecca Przybyszewski, Mike Royer, Bob Baugher
August 05, 2017
Nice people Went in with $500 and a pre-approval and came out with my car and a better rate. Everyone was friendly and the final paperwork chick even gave me one Went in with $500 and a pre-approval and came out with my car and a better rate. Everyone was friendly and the final paperwork chick even gave me one of her favorite pens. 😁 We drove an hour to get a particular car, it was worth it! More
by JoylessSkyz
Employees Worked With
Faithe Tipton
July 29, 2017
Amazing Rebecca made this process so easy!! Her hard work made the car buying experience a great experience. She's the girl to go to!! Thank you for everythin Rebecca made this process so easy!! Her hard work made the car buying experience a great experience. She's the girl to go to!! Thank you for everything...and standing in the rain with me! Lol More
by Ashkia
Employees Worked With
Rebecca Przybyszewski, Mike Royer
July 23, 2017
Great experience. Truly great experience with Chris, and your entire team. While it took a good deal of work on their end to get the deal done. They did it. Truly worth Truly great experience with Chris, and your entire team. While it took a good deal of work on their end to get the deal done. They did it. Truly worth making the drive to Buchanan Kia from York. More
by RCM7468
Employees Worked With
Chris Gouzoulis, Eric Emery
July 22, 2017
NEVER USE! Terrible experience at this place! The moment we pulled in, we were greeted by a grumpy sales woman who just wanted to get off work. The first stateme Terrible experience at this place! The moment we pulled in, we were greeted by a grumpy sales woman who just wanted to get off work. The first statement she made was "are you looking to buy or just looking because we close in 30 minutes?" They were not personable or friendly. We thought we had found the car we wanted, but refused to buy from this place because of the sales staff. We will not be returning.... nor will we be recommending this place! More
by Cmpearr
Employees Worked With
Mia Rochelle
July 10, 2017
Happy customer Great day at the Kia dealership in Westminster Faithe was awesome, she not only helped me get my new Sportage she also helped my daughter get a car Great day at the Kia dealership in Westminster Faithe was awesome, she not only helped me get my new Sportage she also helped my daughter get a car too. We appreciate all the time and attention to detail to get us into the cars we wanted at the right price. Thanks Faithe for making our car buying experience smooth and painless. More
by Conesty
Employees Worked With
Faithe Tipton
July 08, 2017
Wonderful! I had a wonderful experience today at Kia and am very happy with my purchase! Everyone was very nice and helpful in getting me the car I wanted. I had a wonderful experience today at Kia and am very happy with my purchase! Everyone was very nice and helpful in getting me the car I wanted. More
by Alexiserin08
Employees Worked With
Faithe Tipton
July 08, 2017
ATTENTION: CHECK YOUR RECEITS, under COST OF PARTS !!!!! I was charged for 2 Rear Brake Rotors, at a cost of $168.20. These Rotors purchased by BUCHANAN KIA from NAPA, on Green St., which sells the Rotors f I was charged for 2 Rear Brake Rotors, at a cost of $168.20. These Rotors purchased by BUCHANAN KIA from NAPA, on Green St., which sells the Rotors for $35,10 ea. 2 Rotors, at Napa's cost, came to $70,20. BUT Buchanan KIA over DOUBLED the cost, charging me for $84.10 for ea., and a Total of $168.20. All for 2 parts, OVERCHARGING me, as a Vehicle Purchaser, and six year Regular Service Customer. PLEASE, take the time to review your receipts, especially, the cost of your parts. DON'T LET THEM KEEP RIPPING YOU OFF, like they did to me. AND if thinking about a vehicle purchase, DON'T BELIEVE their SO CALLED dedication to "SUPERIOR SERVICE", "USING ONLY FACTORY-AUTHORIZED PARTS". Remember, they OVERCHARGED, for inexpensive NAPA PARTS, by more then DOUBLE. I am hoping that my experience of BEING RIPPED OFF, will help others, making decisions, in looking for a more trustworthy KIA DEALERSHIP. More
by Charles ADAMS
Employees Worked With
Jim Sands, Bill Benfer, Ryan Dileonardi
July 01, 2017
Great deal I was shopping for a new used car and narrowed it down to a 2014 Kia Soul! After a day of car shopping, I ended up at Buchanan Kia and met Rebecca jus I was shopping for a new used car and narrowed it down to a 2014 Kia Soul! After a day of car shopping, I ended up at Buchanan Kia and met Rebecca just before closing time. She identified the car I wanted and stayed to talk with my husband and me, offering us a test drive. I was able to take the car home for the weekend. On Monday, she patiently answered all our questions (and calmy addressed my husband's skepticism). She showed us how Buchanan ranked against other dealers across the country and sure enough, the price at Buchanan was much lower. When it is time for an upgrade, we'll be back! More
by Soul Lover
Employees Worked With
Rebecca Przybyszewski
