Buchanan Automotive Inc - Service Center

Oil Change & Warranty Work I brought my Yukon in for an oil & filter change and other preventive maintenance items, and discovered my Infotainment Screen was not working properl I brought my Yukon in for an oil & filter change and other preventive maintenance items, and discovered my Infotainment Screen was not working properly when I picked the truck up at the end of the day. They kept the truck overnight & repaired the screen quickly & without an appointment. In addition, after the repair was made, they cleaned the truck to perfection. I appreciate the quick handling taken to make the warranty repair without an appointment. I'm pleased with the way the matter was handled. More

Return as found. Just wish the mechanic would return the center screen to digital speed like I am used to. I returned two days later and a kind gentleman took me thro Just wish the mechanic would return the center screen to digital speed like I am used to. I returned two days later and a kind gentleman took me through the process of getting back to my Digital Screen for speed. More

Great service I didn't have to wait to get taken care of. Everything was explained to me as to what would be done on this visit. I didn't have to wait to get taken care of. Everything was explained to me as to what would be done on this visit. More

My oil was changed in a reasonable amount of time and the se The service was great nd completed in a timely fashion! The service manager was very helpful and congenial! I appreciated the second free oil change The service was great nd completed in a timely fashion! The service manager was very helpful and congenial! I appreciated the second free oil change! More

Inspection, tire rotation, oil change Got vehicle serviced in the time promised. Great job. Answered all questions we presented. Did everything we asked. Pleasant employees that were ver Got vehicle serviced in the time promised. Great job. Answered all questions we presented. Did everything we asked. Pleasant employees that were very helpful. Thanks. More

BuickGuy All interactions with employees at Buchanan Automotive were pleasant and any concerns or questions I had regarding my new car purchase were promptly a All interactions with employees at Buchanan Automotive were pleasant and any concerns or questions I had regarding my new car purchase were promptly addressed. I have the vehicle I wanted with the kind of financing that I wanted. Car buying is made easy when you buy from Buchanan Automotive! More

Backed up They were a bit backed up but otherwise I'm happy had to go back to have them fix something that was flapping on my tire They were a bit backed up but otherwise I'm happy had to go back to have them fix something that was flapping on my tire More

GOOD TIMES THEY ARE COMMITTED TO KEEPING ME AS A RETURNING CUSTOMER AND HAVE ALWAYS TREATED ME AS A SPECIAL PRIORITY. I WILL CONTINUE MY RELATIONSHIP WITH THIS THEY ARE COMMITTED TO KEEPING ME AS A RETURNING CUSTOMER AND HAVE ALWAYS TREATED ME AS A SPECIAL PRIORITY. I WILL CONTINUE MY RELATIONSHIP WITH THIS BUSINESS GROUP. More

Bad service Paid $9000 for a Jeep Patriot. Ran fine during test drive then once done signing papers we get a minute up the street and it starts to sputter. Spark Paid $9000 for a Jeep Patriot. Ran fine during test drive then once done signing papers we get a minute up the street and it starts to sputter. Spark plugs and coils needed replaced from them spraying inside the hood which took hours. 3 weeks later check engine light comes on. I own a obd so plugged it up to the Jeep. Battery code popped up. Took it to service they replaced the battery. It took 2 hours. Meanwhile in both cases nobody came to tell us anything about what was wrong until it was fixed. Also my girlfriend shut the door in the waiting room so our 3 year old and 1 year old would not run out plus they were loud. A older lady at the desk opened it back up and when my girlfriend tried to explain why she xxxx the door the woman just walked away ignoring her. The work ethics and attitudes suck More

Great Service Called Buchanan up as I thought I had a rear leaking brake line and needed to get my Ford Explorer in and serviced quickly. They took my vehicle righ Called Buchanan up as I thought I had a rear leaking brake line and needed to get my Ford Explorer in and serviced quickly. They took my vehicle right away, found out the issue was actually a leaking rear heater / ac coolant line which they took car of. They also was able to include a PA inspection and oil change on short notice while they had my SUV, all of this was very much appreciated. Vehicle was service quickly and all work was done as expected. More