Buchanan Auto Park

Buying a Jeep Grand Cherokee (Trail Blazer mode) We went into the dealership, just to inquire about the possibilities when our lease was up, 5 months hence. Their knowledge of their inventory and al We went into the dealership, just to inquire about the possibilities when our lease was up, 5 months hence. Their knowledge of their inventory and all the features of the various cars was exceptional. They could answer all our questions. While we were looking at cars and driving our chosen one, they checked on our current leasing arrangement and what it would cost to go to the 2017 trail blazer that we took for a test drive. When we returned from the test drive (10 minutes),they had everything laid out. We leased a new car in the space of 2 hours and drove away in the newly leased car. Service was exceptional throughout. We went back the next morning because we left something in our old car. . The representative we were dealing with the previous evening was busy, but another representative stepped up immediately, programmed our phone, helped with a few more set up details. The staff is very helpful More

Great customer service I called first to check out if they had what I was looking for a white four door jeep Sahara and I talked to Frank and he was very kind and I knew I I called first to check out if they had what I was looking for a white four door jeep Sahara and I talked to Frank and he was very kind and I knew I was in search of a new vehicle but with my schedule and personal things going on in my life wasn't sure when I could make it up so he did not keep bugging me with phone calls which I liked we would keep in touch and finally I had a day I could go up and of course Frank was off that day so we meant with Eric and I could not make up my mind I went in for a four door but they had a two door in show room that I really loved and we worked with Max and Chuck and they offered us to take the four door home and see what we thought since I had a two door but we didn't take home but went home thought about it and decided I didn't want either one of the white ones because I really wanted a hard top all one color so I called Eric that evening and told him I decided on the four door Sahara Rhino color by surprise so he had it all cleaned up next day and we make the deal,I just want to say thanks for the great team Frank,Eric,Max,Chuck and Mike for their customer service very well taken care of I would recommend this dealership for they were patient,kind and got me in a vehicle that works perfect for me More

Excellent experience Very helpful, made me feel comfortable and feel like family. Informative, knowledgeable, worked very hard to get me the best price. Hands down the bes Very helpful, made me feel comfortable and feel like family. Informative, knowledgeable, worked very hard to get me the best price. Hands down the best car buying experience I ever had. My sales person was Christine. If anyone is considering a used car please do yourself a favor and ask for her by name. More

just awesome Always a fun filled dealership and they do work hard to give you a chance to purchase a vehicle when life hits you hard and money gets tight. Always a fun filled dealership and they do work hard to give you a chance to purchase a vehicle when life hits you hard and money gets tight. More

Excellent purchase experience. The most accommodating professionals I've dealt with while purchasing a vehicle. Robbie was a knowledgeable salesman with great patience, Mike went t The most accommodating professionals I've dealt with while purchasing a vehicle. Robbie was a knowledgeable salesman with great patience, Mike went the extra mile to make sure I received the type purchase I wanted and the least intimidating F&I experience ever. Gary took his time to visit we me just to verify my satisfaction. Next purchase this is the only dealer I would consider! . More

WORST Experience ever Shame on me for believing the xx that was told to me during the process. Everything from we don't have what you are looking for to we can get it but y Shame on me for believing the xx that was told to me during the process. Everything from we don't have what you are looking for to we can get it but you have to purchase it before Buchanan will go get it the car. The sales agreement was changed 4 times while we sat there for over 3 hours and it was still wrong. Still waiting on information with no call backs and still do not have all the paper work after a month. They have NO regard for customer service. More

Great new car buying experience Robbie was a great salesperson to deal with. He did not push us into the deal, and was very knowledgeable about the car. He made us feel like everyone Robbie was a great salesperson to deal with. He did not push us into the deal, and was very knowledgeable about the car. He made us feel like everyone was coming out a winner on the deal. It was also great to find him wiping off the car when we arrived to pick it up. The training session on how the make use of the features of the car were most helpful, too. Thanks! More