Bubba Oustalet Ford L-M Inc
Jennings, LA
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Bill LeJeune was amazing to work with on getting me in a 2023 Maverick. His communication was great from start to finish. When I arrived 3 hours away for pickup everything was super smooth along with the fi 2023 Maverick. His communication was great from start to finish. When I arrived 3 hours away for pickup everything was super smooth along with the finance manager which was very nice and so helpful. Would definitely use Bubba Oustalet again if I bought another Ford soon. More
The vehicle was towed into service department with a broken left rear axel, service department quoted and installed a complete used rear differential assembly, and failed to properly inspect the used di broken left rear axel, service department quoted and installed a complete used rear differential assembly, and failed to properly inspect the used differential which had a bent axle. After picking up the vehicle and bringing back the next day due to the left rear whhel wobbling, was told the replacement axle would be no charge, but we would have to pay for the labor to replace the axle. We were never given an estimate to replace with new parts and was not informed that the was no warranty on labor for the used part. We had no option but to agree to pay the additional labor to get the vehicle fixed and back into operation. More