Bryan Easler Toyota

Bought several new vehicles from here. My first time of dealing with the used lot. Looking to buy new, best dealership around by far. Used car department, finance guy just blunt and almost rude. Defiantly dealing with the used lot. Looking to buy new, best dealership around by far. Used car department, finance guy just blunt and almost rude. Defiantly will not buy a used car from here. First time EVER that I walked away from a deal. More

Bought a lemon. They said they would make it right. Say one thing and do another. Just like a car salesman full of crap Don’t buy a car or truck here one thing and do another. Just like a car salesman full of crap Don’t buy a car or truck here More

Supplied 2 outsourced HID headlights. Easler Toyota stated they didn't fit and sold me one at $150. plus installation fee. Questioned what happened to one of my bulbs that I supplied when I went to ret stated they didn't fit and sold me one at $150. plus installation fee. Questioned what happened to one of my bulbs that I supplied when I went to return them for a refund but they couldn't tell me what happened to it and were rude and obnoxious. The "new" bulb was dimmer than the old one that I didn't replace so I went to another dealership to do a diagnostic test to know exactly what is wrong with it. Found the missing bulb that I had supplied in the drivers side and no "new" bulb that I paid for in the passenger side. Easler Toyota wouldn't send the other dealership the paperwork to get it under warranty so I had them install the parts I supplied Easler Toyota in the first place. Easler Toyota in Hendersonville is still denying any fraudulent actions, even lying under oath two times and created false documents to support the lies. Toyota headquarters will not hold their dealerships responsible for quality control, sorry about my luck. Who wants to litigate when it costs more than the part is worth? More

Check Engine Light continues to come on. They did very expensive repairs, but within a week the Check Engine light is on again. They re-ran diagnostics, the results of which said there was still a proble expensive repairs, but within a week the Check Engine light is on again. They re-ran diagnostics, the results of which said there was still a problem (same issue as before). Instead of investigating further, or double checking their repairs, they dismissed it and sent us home. Do they stand by their work or not? Why run diagnostics if they are not going to follow up on the results? In my opinion, Dismissing the issue & sending us to continue driving with warning light on is irresponsible. Getting second opinion from another dealer. More

I have a Toyota handicapped Sienna that I have serviced at your dealership. I would like to give a 5 star rating to one of the gentlemen in your service department. I believe his name is Zack but you would at your dealership. I would like to give a 5 star rating to one of the gentlemen in your service department. I believe his name is Zack but you would know him by his great smile. He is ALWAYS considerate, helpful, and knowledgeable—explains issues to me, opens service waiting room door for me, and brings my van back when done to location that I can access the ramp easily. I am always pleased when I am able to deal with him! More

I traded in a Camry and purchased a Highlander and was very happy with trade in allowance and the staff. Alex Long was very involved in the process and helped with the sales and closing. Thank you, Alex! very happy with trade in allowance and the staff. Alex Long was very involved in the process and helped with the sales and closing. Thank you, Alex! More

Not satisfied with service after sale don't bother taking extra coverage they will not honor the coverage. Don't buy toyota buy ford /chev. extra coverage they will not honor the coverage. Don't buy toyota buy ford /chev. More

One of the salesmen came into the waiting room and while speaking with a customer made a very offensive joke about a minority. Called him out but no comment speaking with a customer made a very offensive joke about a minority. Called him out but no comment More

Will rip you off in a heartbeat The used car manager is a total xxxxxxxx. He pressured my mother into trading in her car for $7000 less than what it’s worth. Who takes advantage of The used car manager is a total xxxxxxxx. He pressured my mother into trading in her car for $7000 less than what it’s worth. Who takes advantage of a 78 year old woman??? When I went back a week later to confront them the man who ripped her off, Alex Long, gave me a smug, sleezy smile and said I was out of luck. Unless you want to be ripped off, stay away from this dealership! More

Sleezy used car salesmen can't be trusted The used car manager is one of the most horrendous human beings I have ever dealt with. I heard horror stories about the used car department but saw The used car manager is one of the most horrendous human beings I have ever dealt with. I heard horror stories about the used car department but saw a good price F150 and decided to check it out. They told me it was bought at an auction. It looke like it had been painted black underneath to hide rust. Manager came out and talked to me like I was stupid. Can't trust anything they sell. Didn't think car dealers pulled those tricks anymore. Stay away at all costs. More