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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
358 Reviews

358 Reviews of Bryan College Station Toyota - Service Center

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December 19, 2024

Professional service. Keeps abreast of time and any additional service needs. Pleasant attitude friendly atmosphere. More

by pnbintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bryan College Station Toyota responded

Thank you for your review! We are glad to hear about your positive experience with our professional service and friendly atmosphere! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2024

Smooth experience! They did not try to price gouge me and were very upfront about charges. More

by aurora.le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Bryan College Station Toyota responded

We're glad to hear about your smooth experience! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2024

First time I was disappointed with the check in. I scheduled my appointment online with one service personnel and I get to the dealership and I have been appointed another. Not a problem; however, More

by MHSYLVESTER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Bryan College Station Toyota responded

Thank you for taking the time to share your feedback. We apologize for the confusion you experienced during check-in. We're glad to hear that the issue was resolved. We appreciate your patience and will use your feedback to ensure clearer communication in the future. If you need anything else or have further concerns, please don’t hesitate to reach out. We value your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2024

I trust them with all my repairs and maintenance on my RAV4 and I know they are through on inspections of any problems or concerns. More

by papa6874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Bryan College Station Toyota responded

We're glad you trust us with your RAV4 maintenance and repairs, and thank you for sharing your experience with us! We look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

December 17, 2024

Very helpful with all my concerns and resolving them quickly. Thankyou Justin Birdwell for keeping my vehicle safe on the the road. I really do appreciate all that you do for me. More

by RACHELPATTERSONRP80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words and recommendation! We are always here to help! Customer Relations Manager customerservice@purdygroupusa.com

December 16, 2024

Everyone was professional and courteous. Service was quick and thorough. A good experience, will come again. More

by AGGIEMOMX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 16, 2024

Always have a good experience when I use this dealership for my service needs. Will come back. More

by deniseannm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear about your positive experience! Thank you for choosing us for your service needs! Customer Relations Manager customerservice@purdygroupusa.com

December 15, 2024

Horrible technician and service advisor. Have my check engine lights came up twice and have to re-visite dealership three times More

by maxbigbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Karli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are sorry to hear about your negative experience. If you will, please reach out to us, and we will be happy to address any concerns you may have. Customer Relations Manager customerservice@purdygroupusa.com

December 15, 2024

Professional everyone is always kind nice clean facility. A lot of waiting area space. Inside and outside. More

by snp979
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are happy to hear about your positive experience with our team and facility! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 14, 2024

Very fast, friendly and efficient service. They let you know what they did and if there were any issues that they had to resolve More

by DOROBOX48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are glad to hear about your positive experience with our fast, friendly, and efficient service! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

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