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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
490 Reviews

490 Reviews of Bryan College Station Toyota - Service Center

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March 16, 2025

Always love working with this location as they are fast and efficient. Ron is great to work with. More

by SDALLUGE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bryan College Station Toyota responded

Thank you for the kind words! We're thrilled to hear you have a great experience with us. Ron will be happy to know you enjoyed working with him. We appreciate your support and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

March 15, 2025

Carey does a great job getting me in and out of service! Toyota Service Dept is wonderful! More

by salemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad to hear Carey and our service team are taking great care of you. We appreciate your support and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

March 15, 2025

As alway, Tanner was extremely helpful. I especially appreciated his advice as to which repairs were critical and which were not. The entire dealership seems committed to customer service More

by robertrichardson
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bryan College Station Toyota responded

Thank you for the review! We’re glad Tanner was helpful and provided good advice. It’s great to hear that you’ve had a positive experience with the team. We appreciate your support and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

March 14, 2025

I dealt with Tony getting some work done on my GMC. Communication was fantastic. Truck was done when he said it would be done. Fantastic experience! More

by bradlydwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Bryan College Station Toyota responded

Thank you for your review! We're glad to hear that Tony provided great communication and delivered on time. We appreciate your business and are happy you had a fantastic experience! Customer Relations Manager customerservice@purdygroupusa.com

March 13, 2025

Carey is always great. But I have to say, the truck didn't get done in timely manner. We had scheduled appt to drop off at 7 a.m. When we returned around 3 p.m., work on More

by KONZEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Bryan College Station Toyota responded

We appreciate your feedback and are glad to hear that Carey provided great service. However, we’re sorry to hear that your truck was not completed in a timely manner and that the experience did not meet your expectations. We understand how valuable your time is, and we regret any inconvenience this caused, especially with your busy schedule. Your comments about the vehicle's cleanliness have also been noted, and we will share them with our team to see how we can improve. Thank you for bringing this to our attention, and we appreciate your business. Customer Relations Manager customerservice@purdygroupusa.com

March 13, 2025

It's always outstanding service with Ron B. ! He gets the job done right! Very happy! More

by spearsm55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Bryan College Station Toyota responded

Thank you for your review! We're thrilled to hear that Ron consistently provides outstanding service and gets the job done right. We appreciate your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

March 12, 2025

Everyone is very helpful and friendly always enjoy getting service done there at Toyota wonderful More

by triadams81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Seigler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Bryan College Station Toyota responded

We appreciate your kind words! It’s great to hear that our team provides helpful and friendly service. Thank you for your support—we look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

March 11, 2025

Ron and his team are very efficient and helpful in servicing our Toyota vehicles. Thank you! More

by banefarm2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that Ron and his team provided efficient and helpful service for your Toyota vehicles. We appreciate your support and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

March 11, 2025

The wait time was very long Over two hours Normally a lot less Everything else was great More

by RUTHEMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Bryan College Station Toyota responded

We appreciate your feedback and apologize for the longer-than-usual wait time. We understand how valuable your time is and will continue working to improve efficiency. We're glad to hear everything else went well, and we appreciate your support! Customer Relations Manager customerservice@purdygroupusa.com

March 08, 2025

Exceptional customer service support to include technical knowledge, friendly service and timely responses to warranty queries. More

by STAMOURRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We’re happy to hear that you received exceptional service and that our team provided you with the technical knowledge and timely responses you needed. We appreciate your kind words! Customer Relations Manager customerservice@purdygroupusa.com

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