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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
348 Reviews

348 Reviews of Bryan College Station Toyota - Service Center

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September 15, 2024

The service was prompt and, the service consultant carried me along with full details on the jobs to be done. He was professional with his conduct. More

by LANKIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s great to hear that you had a positive experience with our service team! We're glad the service was prompt and that your consultant kept you fully informed throughout the process. Professionalism is a top priority for us, and it’s wonderful to know that your consultant exemplified that. Thank you for sharing your experience, and we look forward to continuing to provide you with excellent service in the future!

September 14, 2024

Great service and great technician Carey. She’s patient and very knowledgeable.. start to finish 45 minutes. More

by AFBUSCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey
Sep 23, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear about your positive experience! It’s fantastic that Carey provided you with great service and showcased her patience and knowledge throughout the process. A quick turnaround time of just 45 minutes is impressive! Thank you for sharing your feedback, and we look forward to serving you again in the future!

September 14, 2024

I always receive the most excellent care from BCS Toyota! Ron B is the best! More

by KCOMPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron B
Sep 23, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that you consistently receive excellent care from BCS Toyota! We’re thrilled that Ron has been able to provide you with such outstanding service. He truly goes above and beyond to ensure our customers are well taken care of. Thank you for your continued support, and we look forward to seeing you again soon!

September 14, 2024

Tyler Tenner made the whole experience easy! He was professional and listened to our wishes while getting us just the car we wanted without any problems. We highly recommend this dealership an More

by JMALONE810
Recommend Dealer
Yes
Employees Worked With
Tyler Renner
Sep 23, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that Tyler Renner made your experience enjoyable and easy! It’s fantastic that he took the time to listen to your wishes and helped you find the perfect car without any issues. Your recommendation means a lot to us, and we’re proud to have Tyler on our team. Thank you for choosing our dealership, and we look forward to serving you again in the future!

September 13, 2024

You are the best. A happy team will make a happy customer. Thanks Carey H, you are the best. More

by JOSEPHARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative.
Sep 23, 2024 -

Bryan College Station Toyota responded

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience. It’s true that a happy team can make all the difference, and we’re proud of our dedicated staff who strive to provide the best service possible. We’ll make sure to pass along your appreciation to Carey H. Thank you for being a valued customer, and we look forward to serving you again soon!

September 13, 2024

It was a positive experience. Russ is great! He made me comfortable with recommendations for repairs without ANY pressure. More

by Debrichardstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 23, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear about your positive experience! It’s wonderful that Russ was able to make you feel comfortable with his recommendations for repairs. Providing a pressure-free environment is essential to us, and it’s great to know that Russ embodies that approach. We appreciate your feedback and look forward to seeing you again for your future service needs!

September 13, 2024

Manny was very helpful in making me understand what needed to be done with my car, what could be serviced later, and things like that. More

by niazwiefelhofer
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 23, 2024 -

Bryan College Station Toyota responded

We truly appreciate your feedback! It’s fantastic to hear that Manny provided you with such helpful information about your car’s service needs. Understanding what needs immediate attention and what can be scheduled for later is so important, and we’re glad he could clarify that for you. Your satisfaction is our priority, and we look forward to assisting you again soon!

September 12, 2024

They seem to have quality employees that always treat us right! I drive from Waco to Bryan to have my truck serviced. More

by DOGSAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
Sep 23, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that you’ve had such a positive experience with our team! We truly appreciate your loyalty and the effort you make to drive from Waco to Bryan for your truck service. It’s wonderful to hear that our team consistently provides you with quality service and treats you right. We take pride in our employees and their commitment to customer satisfaction. Thank you for choosing us, and we look forward to seeing you again soon!

September 12, 2024

This is the second car that I bought at this dealership the second car was bought this year. I have always had a pleasant experience with everyone I came in contact with until now. When I bought the second More

by sarike936
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Alvarenga
September 11, 2024

Russ did a great job, working to honor various coupons and gift certificates. Great experience - I will definitely use this dealership for future service. More

by ERIC.OWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
Sep 23, 2024 -

Bryan College Station Toyota responded

That sounds like a fantastic experience! It's always great to hear about excellent customer service, especially when it comes to honoring coupons and gift certificates. It seems like Russ made a positive impact, and it’s wonderful that you’ll be returning to the us for future service. Thank you for sharing your feedback, we look forward to serving you again!