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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
355 Reviews

355 Reviews of Bryan College Station Toyota - Service Center

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November 01, 2024

Tanner is always friendly and keeps me updated on progress on my car. Lets me know if anything else needs to be done More

by MALECKS_MAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

October 31, 2024

He did an excellent job overall. I am very pleased with my experience. He went over and above to make sure everything was ready when we arrived and even had my car moved closer th th More

by ELSIEBORNHAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear you had such a great experience! Our team genuinely loves going the extra mile to make things as smooth and enjoyable as possible, and we’re so glad that effort made a difference for you. Thank you for sharing this – we can’t wait to welcome you back for more visits just like this one!

October 31, 2024

Great customer focused service. You feel like they take care of what you need as a customer first. Always have appointments available, and have never tried to push a service that w More

by JORGE_GONZALEZF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Bryan College Station Toyota responded

Your feedback means the world to us! We're delighted to know that you feel valued and cared for as our customer. Our team takes pride in offering service that prioritizes your needs, and it's wonderful to hear that this commitment keeps you coming back. Thank you for choosing us and for sharing your experience!

October 30, 2024

A $150 is a little expensive for an oil change. Every thing else is great. More

by RICK.M.VICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bryan College Station Toyota responded

We completely understand how $150 might feel a bit steep for an oil change and tire rotation. Your feedback is really important to us, and we never want you to feel like you’re not getting good value. That cost covers the oil, expert service, and a thorough tire rotation and multipoint inspection to keep your vehicle running smoothly and safely. We’re grateful for your kind words about the rest of your experience, and we’re always happy to chat about ways to make your visits more affordable. Thanks so much for sharing your thoughts!

October 30, 2024

Dustin is the Bomb! !Always on top of things, Friendly, Professional, Prompt, Courteous! Can’t say enough good things. Love our Service Dept for all their knowledge and More

by TXAGGIECHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Seawright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Bryan College Station Toyota responded

What an awesome shoutout! We’re thrilled to hear how much you appreciate Dustin and the whole team! It’s fantastic to know we have kept your Venza in top shape and that their dedication has made such a positive impact. Thank you for sharing such uplifting words – we’re always here to keep things running smoothly for you!

October 30, 2024

Wow. What a difference from our dealership service departments. This needs to be the model for all other service departments. Well worth the drive past More

by Cjabbe2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Bryan College Station Toyota responded

Wow, thank you so much for this wonderful feedback! We are truly honored to be your preferred service stop, even with others closer by. Knowing that our dedication to excellent service stands out to you means everything to our team. We’re looking forward to being here for you anytime you need us! If you ever need anything, we are just one call away!

October 30, 2024

The people and service are beyond what I had ever expected. I have told several friends about it. More

by KIRKK191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gian
Oct 31, 2024 -

Bryan College Station Toyota responded

Hearing that we exceeded your expectations is incredibly rewarding! We're grateful for your kind words and even more so for recommending us to your friends. It’s our pleasure to provide a standout experience, and we look forward to welcoming you and those you’ve sent our way. Thank you so much for sharing!

October 28, 2024

I would like to take this opportunity to thank Mr. Dustin Holifield, and the team at Bryan Toyota. I was in College Station, TX to take my dog to the TAMU veterinary school. As I started to return to More

by mmartin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Bryan College Station Toyota responded

Wow, what a day you’ve had! We can only imagine the stress of worrying about your dog’s comfort and well-being, especially in the Texas heat. It’s such a relief to know Dustin and our team were there to support you every step of the way—from providing a cool space for your dog to arranging a rental car and applying a military discount. Their kindness and attention to your needs reflect the spirit of care we strive for, particularly in challenging moments like these. We’re proud of our staff for going the extra mile to take care of you, and we’ll make sure to pass along your heartfelt thanks to the team. We deeply appreciate your service, and you can always count on a caring team here when you need us. Wishing your pup a quick recovery! Safe travels, and take care!

October 27, 2024

Great job and very friendly. I will continue to use this dealership. Quick service and good More

by SCURLEE1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

Thank you so much for the wonderful feedback! It’s fantastic to hear that you had a friendly experience and appreciated the quick service. We’re thrilled to have you as a loyal customer and look forward to continuing to serve you in the future!

October 27, 2024

The Toyota team took good care of my Tacoma. ..all very professional and courteous. The wait time was longer than my expectation More

by ROBALSPAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

It’s great to hear that our team took good care of your Tacoma and that you found everyone to be professional and courteous! We appreciate your patience regarding the wait time and are always looking for ways to improve our service. Your feedback is invaluable, and we’re here for any future needs!

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