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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
348 Reviews

348 Reviews of Bryan College Station Toyota - Service Center

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January 09, 2025

My experience was great. Russell always goes above and beyond for his customers. He is very thorough in his explanation of the services done and needed More

by nancy-lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Tony and the crew provided great service for my 2013 Matrix. I always come back to Bryan College Station Toyota. Now that I am retired we've got to keep it running. Thank you!! More

by MARGDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Wait was MUCH longer than I was told to expect. Had to reset oil change alert myself after work was done. Found a leak but said I had to make another appointment to correct. More

by LSBOONE79
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

I sat in the waiting room for one and a half hours before I found out from the service rep that the car had just been sitting, and the oil change hadn't even been started yet. He apologized and said I would More

by jerinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Broesche
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Everything went well - service was good, wait was longer than anticipated though. Will be back for next service. More

by amrisner22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Bryan College Station Toyota responded

Thank you for taking the time to share your experience with us! We appreciate your feedback and look forward to serving you again for your next service! Customer Relations Manager customerservice@purdygroupusa.com

January 07, 2025

Tanner did an oustanding job of getting my RAV4 serviced. Knowledgeable, efficient, timely and professional! More

by KATE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience with Tanner! We appreciate your positive feedback on the service provided for your RAV4! Customer Relations Manager customerservice@purdygroupusa.com

January 06, 2025

Friendly, let me drop off my car in the morning and picked it up after work. Quick and easy! More

by Frances V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Bryan College Station Toyota responded

We are glad to hear about your positive experience with us! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

Timely, professional, and pleasant, with vehicle delivered on time. And was provided a free water left in vehicle, thank you. More

by BrianN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

Ron is a great service advisor. . We were in and out quickly and informed of progress. More

by MEMEJJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Bryan College Station Toyota responded

We are thrilled to hear that Ron provided great service and got you in and out quickly! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 04, 2025

As usual, my experience is summarized with three words - fast, friendly, and forthright. Thank you again. More

by dps65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Bryan College Station Toyota responded

Your positive experience with us is greatly appreciated. Thank you for your kind words! Customer Relations Manager customerservice@purdygroupusa.com

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