Brustolon Buick GMC

Be Careful of This Dealer ! ! I purchased a 2023 GMC Sierra 2500HD Denali from Brustolon Buick-GMC in Connecticut on 1/27/24 They posted there GMC Denali having 8,100 miles…W ! I purchased a 2023 GMC Sierra 2500HD Denali from Brustolon Buick-GMC in Connecticut on 1/27/24 They posted there GMC Denali having 8,100 miles…When I arrived it had 9,960 mile The Denali also had paint damage in the left front door jam from someone’s shoes…I had to repair when I got the truck back home to NY…I have great credit and asked the finance team to get my auto loan through teachers federal credit Union…They ended up hitting my credit score 4 times and got the loan through Capital One at 8.91% on real Now on 1/2/25 I go to a local dealership in NY to trade this truck in that I got from Brustolon and and I’m told they don’t want my truck it’s not worth more than peanuts on the dollar because they sold me illegally a truck from Canada!!!! The warranty does not transfer from Canada to the states… I’ve called Brustolon dealership to get to the bottom of this…I’ve asked to talk to sales manager and everyday they say he’s in a meeting…I leave my name and contact information and he still hasn’t called me back… I only got called back by the salesman that sold me the truck that does not have the authority to address this serious issue for the dealership This dealer sold me a vehicle with a NON transferable warranty . This alone is illegal . Period . Now they will take no responsibility / no communication!! This review is the first of many and I am not the only one with this issue ! This issue has cost me 10k and made it impossible to trade in the vehicle . I will be contacting Better Business Bureau and the Connecticut Attorney General office for vehicle Fraud . Be careful with this dealer !!!! More

I had a very disappointing experience with Brustolon Buick, especially regarding their lack of communication and transparency. The dealership failed to keep me in the loop throughout the process, which Buick, especially regarding their lack of communication and transparency. The dealership failed to keep me in the loop throughout the process, which led to a lot of frustration on my end. To make matters worse, they unexpectedly increased the asking price simply because I chose not to finance the car through them. This felt like a bait-and-switch tactic and left a bad impression. The advertised listing also failed to mention that the car only came with one key. This kind of omission is critical, as replacement keys can be expensive and inconvenient. Furthermore, my salesman, Greg, insisted that every purchase required a $499 documentation fee, stating it was non-negotiable. Later, I discovered that this was, in fact, negotiable, which made me feel misled. Overall, I would not recommend Brustolon Buick due to their poor communication, lack of transparency, and the feeling of being nickel-and-dimed throughout the process. More

Horrible, shady, scammers, run don’t walk. From salesman to finance all horrible, lies, misconceptions From salesman to finance all horrible, lies, misconceptions More

Professional from start to finish. Helped us find the perfect vehicle for my Dad. Right size, color, and price. Helped us find the perfect vehicle for my Dad. Right size, color, and price. More

We traveled to Brustolon from RI because they had a great selection of used trucks. We found one that we loved and were ready to buy, but ultimately walked away due to their shady finance tactics. We purchas selection of used trucks. We found one that we loved and were ready to buy, but ultimately walked away due to their shady finance tactics. We purchased a truck the next day from Nucar in RI because there were very transparent and treated us respectfully. More

Worst experience! We found a vehicle online we liked. Test drove it. We went back to talk about the price that was advertised. We were told they do not negotiate pric We found a vehicle online we liked. Test drove it. We went back to talk about the price that was advertised. We were told they do not negotiate prices. They would not give us an out-the-door price. Sent us to the finance department, who was rude and very unfriendly and gave us a ridiculously high interest rate despite an A+ rating. They miscalculated payments and fees, and the salespersons became agitated when we opted out of their 'fixed' fees that are optional. Then, when we offered the vehicle's asking price and were willing to pay in full, with no financing, the salesperson changed his tune and said he couldn't give us that price unless we financed through them because the advertised price included incentives - what a racket! We spent almost 4 hours there, and no one ever mentioned that the price listed would be different if we didn't get financing from them! We walked out. What a horrible place to do business. The salesperson lacked math skills and knowledge about what he was attempting to sell. It was not our first atrocious experience here, but we opted to give them a second chance. Never again! More

I just bought a high-spec Lucid from Brustolon and couldn't imagine a better buying experience. My sales rep, Arvy Samis, was knowledgeable, friendly, honest, and very fair. He went out of his way to couldn't imagine a better buying experience. My sales rep, Arvy Samis, was knowledgeable, friendly, honest, and very fair. He went out of his way to learn about the Lucid so he could demo the features, then worked with me to make the sale happen efficiently. I recommend him highly to any potential car buyers The business office experience was great as well, taking less than 5 minutes to complete the transaction. That has a to be close to a record. Brustolon is a great place to buy late model used cars at very attractive prices. They specialize in these cars and have a with no attempts to load me up with unneeded extras. The whole experience convinced me I should go back to them the next time I am in the market. I live 175 miles from their showroom, but I know it will be worth the drive More

They were nothing short of amazing. I hate buying a new car and I must say Brandon and Alex at Brustolon sure changed that!!! I'm sending my sister to go see them for her new car next w I hate buying a new car and I must say Brandon and Alex at Brustolon sure changed that!!! I'm sending my sister to go see them for her new car next week. No games and gave me an amazing deal.(keep in mind I went to 3 other dealers last week before I went to Brustolon) I almost gave up on buying a new car with all of the games other dealers played. More

The folks at Brustolon were very helpful in the search for a good quality used car. for a good quality used car. More

The sales person, Jose, was extremely helpful in getting me into my purchased 2020 Ford F-150. He was not pushy and he made the buying experience a pleasure. I wish there were more sales people like Jose. me into my purchased 2020 Ford F-150. He was not pushy and he made the buying experience a pleasure. I wish there were more sales people like Jose. More