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Brunswick Auto Mart
Brunswick, OH
2,786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,786 reviews
October 21, 2024
Great dealership to go for service, warranty, and maintenance. First class service dept, Chris has always been very helpful along with the cashiers when using points from my Ram credit card. maintenance. First class service dept, Chris has always been very helpful along with the cashiers when using points from my Ram credit card. More
by Grp
Employees Worked With
Chris and cashiers
October 17, 2024
I will never go back! I will give credit to Ravi for being a decent human being and helping me out. He was respectful and treated me like a customer should be treated. As I will give credit to Ravi for being a decent human being and helping me out. He was respectful and treated me like a customer should be treated. As for Jacob.... This man should be fired for the way he speaks to and treats women! He told me " The Price is $14,868 and That is the end of it!" I have never been spoke to like I was dirt on the bottom of someone's shoe. I told him I didn't not appreciate the way he was speaking to me and he said "I'm not talking to like anything." Then Richard who was apparently off that day but asking for my credit card to charge it $500 to "put in an offer!" I was not allowed to submit an offer unless I paid $500...This is ridiculous and I have never had to do that and I have purchased multiple cars over the years. He should not be talking to customer or taking credit cards when he is not onsite working! Again Ravi was great and treated me kindly even though I was furious with the other two. He even apologized for their behavior when he was not the one responsible for it! Jacob needs to work in a place that has no people. He is a very angry and verbally abusive man! When I got home and pulled my car in the garage I noticed that the drivers side windshield all the paint was peeled off and the rest of it was bubbling. I was to scared to call back and inform them of this. So now I have to shell out more money to fix something that should have been fixed before it was put up for sale. Awful experience!!! More
by areil1
Employees Worked With
Ravi, Jacob (AWFUL), Richard
October 17, 2024
The waiting area is clean and the WiFi connection is soild. The coffee is first rate. I know this because I was there 4 times for the same issue and they didn't repair it. The service is terrible for th soild. The coffee is first rate. I know this because I was there 4 times for the same issue and they didn't repair it. The service is terrible for the Toyota I bought. I wasted a lot of time at this dealership, I suggest you look elsewear. More
by Brett
Employees Worked With
Brian
October 17, 2024
Ryan O'Dell made the new car buying process a pleasurable experience. His conversational, no-pressure style was refreshing. He endured my barrage of questions with patience and grace, responded timely to t experience. His conversational, no-pressure style was refreshing. He endured my barrage of questions with patience and grace, responded timely to texts/phone calls, and worked diligently to find the right car at the right price. Thank you, Ryan! More
by Cheswith
Employees Worked With
Scott McKay, Joe Suliks
October 17, 2024
I wish the service intake person would ASK at intake if I want my car washed. They don't, so I missed a wash on my first visit. Expecting it was just an oversight, I went for my second service visit, want my car washed. They don't, so I missed a wash on my first visit. Expecting it was just an oversight, I went for my second service visit, and went for my car and again found it was not washed..I asked and the service person took it for a wash. When at Sunnyside, when I was told my car's service was finished, I always found it washed and dried waiting for me. More
by tbdaw
Employees Worked With
I'm not sure
October 15, 2024
IT WAS BAD. ...... THIS IS THE SECOND TIME THAT I HAVE BEEN TOLD IT WOULD TAKE AND HOUR AND IT ENDS UP BEING HOURS AND HOURS SERVICE DEPARMENT IS BADLY RUN ...... THIS IS THE SECOND TIME THAT I HAVE BEEN TOLD IT WOULD TAKE AND HOUR AND IT ENDS UP BEING HOURS AND HOURS SERVICE DEPARMENT IS BADLY RUN More
by HELLO
Employees Worked With
DO NOT KNOW
