
Brunswick Auto Mart
Brunswick, OH
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Worked with Tom in Service and he was outstanding. Stopped in with my VW Passat to get the brake fluid topped off. He noticed my door needed to be adjusted and they went out of the way to take care of Stopped in with my VW Passat to get the brake fluid topped off. He noticed my door needed to be adjusted and they went out of the way to take care of it, made my day! More
Purchase your dodge with a reputable dealer This dealership is the king of bait and switch!! Put out an add then once you get there go three times the add value!!! When you counter in the middle This dealership is the king of bait and switch!! Put out an add then once you get there go three times the add value!!! When you counter in the middle they laughed at me. Don’t bother wasting your time in Brunswick I called Ganley and they said they would honor Brunswick’s ad so long as I buy the vehicle tomorrow!!! Brunswick automart needs a lesson in humility, so I am off to ganley tomorrow afternoon More
Missing helpful salesman I noticed how different the salesman treated customers. I stopped in to get additional information on the operation of the car and he seemed too busy I noticed how different the salesman treated customers. I stopped in to get additional information on the operation of the car and he seemed too busy to answer my questions. More
Outstanding customer service ! Brunswick Subaru has got to be one of the friendliest car dealerships on the planet! I have never been treated badly and it always seems everyone is Brunswick Subaru has got to be one of the friendliest car dealerships on the planet! I have never been treated badly and it always seems everyone is pleased to be working. Without hesitation, I would recommend them to anyone ! More
They know what I need I have a 2015 Subaru Legacy and I love it. The buying experience was easy. Service has been great. I haven't needed much work on the car -- just regul I have a 2015 Subaru Legacy and I love it. The buying experience was easy. Service has been great. I haven't needed much work on the car -- just regular service. My only complaint is that I wish it wasn't so far away. My last visit was just oil change and regular maintenance. More
curteous professionals, do a great job and fast! Always had exceptional service at this dealership, that's why I drive 100 miles to buy my cars and go there every time for service. Always had exceptional service at this dealership, that's why I drive 100 miles to buy my cars and go there every time for service. More
Comfortable . The salesman was very helpful and answered all our questions and gave us a good deal on our lease. Would recommend to our friends we are very satisfie The salesman was very helpful and answered all our questions and gave us a good deal on our lease. Would recommend to our friends we are very satisfied. More
Best Sales Associate - Stephen Sittneck The dealership is well located to complete the test drive (best one I have taken), is clean & easily navigated and has one of the most amazing sales a The dealership is well located to complete the test drive (best one I have taken), is clean & easily navigated and has one of the most amazing sales associates I have had the pleasure to do business with - Stephen Sittnick! Stephen really took the time to help us through the process (as we were completely new to Subaru and knew almost nothing about the company). He is EXTREMELY knowledgeable about Subaru models and features! IF there is a question he did not know, he researched and found the answer and then, most importantly, shared it with us in a timely fashion. Stephen, though he did not have to as we were going to buy anyway, went out of his way to locate us a hidden $500 discount that we would never have known about. On top of this, when my wife asked for Subaru swag (t-shirt and hat) he said yes. We later found out Stephen went above and beyond by purchasing this out of his own pocket. It was not supplied by the dealership. This is someone who is TRULY committed to his Customers and has THEIR best interest at heart!!! I have a new car (1 year old) and now I am already shopping for a Subaru to purchase. Stephen is helping us with this as well. Though we have not utilized the service center yet, Stephen took us on a tour of the check-in area (and process), waiting area, amenities, etc. Service after the sale is extremely important to us and we are not at all worried about the service provided to us. The only recommendation I could provide to the Service Department would be to upgrade the snacks and drink area. The drink machine and snacks of Ganley Honda in North Olmsted (see Hazmo for sales) was way more advanced. More
Excellent! 2nd New Vehicle Purchased Here This is the second new vehicle that we have purchased at this dealership through Nick. He is very friendly and listens to what you are looking for in This is the second new vehicle that we have purchased at this dealership through Nick. He is very friendly and listens to what you are looking for in a vehicle. Not pushy and went above and beyond to find the vehicle and color that I wanted. More
Exellent! I love my Subaru! I am very grateful for the time, commitment, and service that got me through the new car process! I would definitely recommend this I love my Subaru! I am very grateful for the time, commitment, and service that got me through the new car process! I would definitely recommend this dealership and I am so happy to be a part of the Subaru family! More