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Brunswick Auto Mart

Brunswick, OH

4.7
2,929 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,929 reviews

August 11, 2018

Truck with no heat Paid almost $11,000 for a truck on a 90 degree day. (Couldnt test heat/defrost) properly. One week later it's a 60 degree morning I find out it has n More

by Kw7764
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont recall
Aug 13, 2018 -

Brunswick Auto Mart responded

Thank you for bringing this to our attention. We’re sorry that you feel this way. Please contact Charlie Dodds, General Manager at cdodds@brunswickautomart.com to discuss this further and help us learn more about this. We appreciate your business.

August 10, 2018

Fantastic service I will have my vehicle serviced by no one else. Service writer Rob Fleming is fantastic to deal with and takes care of any issues that arise. More

by Jeepguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Fleming
August 10, 2018

VW service Just needed my Alltrack's tires rotated. No appointment is necessary for that service. They were courteous, fast and reasonable-that's all you can a More

by johnluse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey
August 09, 2018

Matt Nedin Service for John Jacob July 2018 Outstanding responsiveness, pricing and delivery. Thoroughly professional and customer-focused. Will recommend Matt and the Brunswick Auto Mart to fol More

by Jjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nedin
August 07, 2018

Excellent service, gets the job done as quickly as possible The service people are very friendly and helpful. They get back to you as soon as possible, they are very efficient in what they do. The dealer ship More

by barb c.2842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser was Brad Meredi
August 06, 2018

Third Forester in 15 years Now my wife and I are driving "His & Her" Foresters after our smaller second car was recently totaled. Bill Wall was extremely helpful throughout the More

by LtDan52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wall
August 06, 2018

Excellent from top to bottom Went back for my third Jeep after my 2017 was totaled by a distracted driver... Sales manager got me outfitted in a 2018 in about 5 minutes... at a gr More

by Peter R Bunevich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Walsh, Chris Walsh, Charles Clark
August 06, 2018

Took Pacifica in for recall notice Had recall notices so took Pacifica in and wanted oil change also and they did BOTH with no charge and notified us promptly when finished! Very please More

by mrfixitman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
August 06, 2018

Professional & Courteous They went the extra mile for me retrieving a bag I had left behind after the car was already taken away to be serviced. Did it with a smile on their f More

by MAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James at the service desk
August 06, 2018

terrible service department Service extremely slow. Took car in on a Monday for a check engine light. Did not get the car back until Friday. It was only my battery. 220 dolla More

by tribe fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie
Aug 08, 2018 -

Brunswick Auto Mart responded

Thank you for considering us for your vehicle service needs. We apologize for your disappointing visit and appreciate hearing your concerns. Please contact us to share more about your experience. We'd like to use your feedback to help us make improvements. Please reach Charlie Dodds, General Manager at cdodds@brunswickautomart.com to discuss this further.

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