Brunswick Auto Mart
Brunswick, OH
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Great dealership. Salesman are friendly, helpful and not pushy. Easy to negotiate with for both trade-ins and sales price. Large Vehicle selection. Would definitely recommend. pushy. Easy to negotiate with for both trade-ins and sales price. Large Vehicle selection. Would definitely recommend. More
STATEMENT: INITIAL CONTACT WITH BRUNSWICK AUTOMART WAS VIA E-BAY REGARDING POSSIBLE VIEWED JEEP LIBERTY PURCHASE/TRADE. BRUNSWICK CALLED ME AND TOLD ME "THAT VEHICLE" WAS NOT AVAILABLE, BUT ANOTHER ONE W VIA E-BAY REGARDING POSSIBLE VIEWED JEEP LIBERTY PURCHASE/TRADE. BRUNSWICK CALLED ME AND TOLD ME "THAT VEHICLE" WAS NOT AVAILABLE, BUT ANOTHER ONE WAS. THEN THE 2ND VEHICLE WAS ALSO NOT AVAILABLE, BUT A 3RD ONE WAS. I TOLD BRUNSWICK MY 2006 JEEP WAS IN "AVERAGE CONDITION FOR 115,000+ MILES, NO LIENS, NO ACCIDENTS". VIA MANY PHONE CALLS AND E-MAIL MESSAGES, AN AGREEMENT WAS MADE. BRUNSWICK WOULD TAKE THE TRADE-IN(2006 JEEP) AND HAVE A DRIVER BRING A 2012 JEEP LIBERTY SIGHT UNSEEN TO PITTSBURGH, PA, FROM OHIO. I REQUESTED TO DRIVE THE 2006 JEEP TO BRUNSWICK FOR REVIEW, BUT WAS TURNED DOWN. THE "BONDED DRIVER" WOULD HAVE ALL THE DOCUMENTS WITH HIM READY TO SIGN. WHEN THE DRIVER ARRIVED, HE PRESENTED TWO DIFFERENT PURCHASE ORDER AMOUNTS AND THE DRIVER WAS TOLD "NOT TO GIVE ME ANY DOCUMENTS". SO, THE 2012 JEEP LIBERTY WAS DELIVERED TO PITTSBURGH, PA, AND THE 2006 JEEP WAS DRIVEN BACK TO BRUNSWICK AUTOMART. BRUNSWICK PROCEEDED TO CALL ME TELLING ME I HAD MISREPRESENTED THE TRADE-IN. THE A/C AND BRAKES AND INTERIOR WERE WORN OUT. I HAD EVEN RECOMMENDED THAT BRUNSWICK NOT DRIVE THE VEHICLE BACK TO OHIO, BUT THAT WAS TURNED DOWN. NOW, BRUNSWICK CALLS ME DAILY TO COMPLAIN ABOUT THE TRADE-IN WHICH THEY AGREED TO TAKE. NOT A DEALER TO DO BUSINESS WITH. More
Yesterday, May 29, I visited to look for a replacement for my wife's Toyota Camry. I worked with Phil Travagliante, who patiently listened to me as I queried him about many different makes and models to a for my wife's Toyota Camry. I worked with Phil Travagliante, who patiently listened to me as I queried him about many different makes and models to assist in my selection of a new vehicle. I was undecided on what we wanted. Phil provided expert guidance and detailed answers. Though I consumed the majority of his day, I finally settled on a vehicle and Phil quickly shepherded me through the lease turn-in process and the sales process. At every step, he represented the dealership with professionalism and was diligent to ensure we received the best possible deal on our new vehicle. He is an excellent salesman at a great dealership. My experience with Phil is just one example of why I have purchased or leased 6 vehicles from Brunswick Auto Mart in the last 15 years. If you want to be treated with respect, professionalism and concern to ensure you get the vehicle you want AND need at the best price- Brunswick Auto Mart is where you need to shop for your vehicle! More
Karen burval & mike schuster were so helpful i feel they were working for me & not the dealership the day I bought my car that I actually bought 2 new cars instead of one!! more dealerships need to tak they were working for me & not the dealership the day I bought my car that I actually bought 2 new cars instead of one!! more dealerships need to take lessons from your staff More
Jay was very friendly and knowledgable about the cars. He took the time to explain why he recommended each selection. The dealership was very clean and all the employees were helpful. took the time to explain why he recommended each selection. The dealership was very clean and all the employees were helpful. More
We have been going to Brunswick Auto Mart for the last 15 years or so. All four of our famiy members buy cars from Karen Burval. Even though she is no longer on the "Toyota" side, we still go to Karen for ou years or so. All four of our famiy members buy cars from Karen Burval. Even though she is no longer on the "Toyota" side, we still go to Karen for our Toyota purchases, the most recent was last week! Thank you for having Karen as part of your wonderful staff. More
We have dealt with brunswick auto mart for over 20 years.In recent years we have dealt solely with Jay Coates.He has always been very pleasent and eager to help in any way he can.In our last purchase years.In recent years we have dealt solely with Jay Coates.He has always been very pleasent and eager to help in any way he can.In our last purchase he put together a package deal on 3 toyota corolla's for my wife and i,my son and my daughter.we were very pleased with our purchases.Any time we have any questions we feel that we can call him at any time and he is always more than helpful and leaves us very satisfied.We have also had our cars serviced several times at this dealership and have always walked away very satisfied.They also have a great waiting room to sit in while your car is being serviced More
Karen was very professional, fun, and made us a good deal. She found just the car I wanted. The other sales people were polite and helpful - not sharks like at other dealerships. I highly recommend Kare deal. She found just the car I wanted. The other sales people were polite and helpful - not sharks like at other dealerships. I highly recommend Karen and that dealership. More