
Brunswick Auto Mart
Brunswick, OH
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VW service Just needed my Alltrack's tires rotated. No appointment is necessary for that service. They were courteous, fast and reasonable-that's all you can a Just needed my Alltrack's tires rotated. No appointment is necessary for that service. They were courteous, fast and reasonable-that's all you can ask for. And the gave it a wash. Thanks. More
Matt Nedin Service for John Jacob July 2018 Outstanding responsiveness, pricing and delivery. Thoroughly professional and customer-focused. Will recommend Matt and the Brunswick Auto Mart to fol Outstanding responsiveness, pricing and delivery. Thoroughly professional and customer-focused. Will recommend Matt and the Brunswick Auto Mart to folks far and wide. Thank You! More
Excellent service, gets the job done as quickly as possible The service people are very friendly and helpful. They get back to you as soon as possible, they are very efficient in what they do. The dealer ship The service people are very friendly and helpful. They get back to you as soon as possible, they are very efficient in what they do. The dealer ship is clean and comfortable. I live in Rocky River and go a bit of a distance to get there, but it is well worth it. More
Excellent from top to bottom Went back for my third Jeep after my 2017 was totaled by a distracted driver... Sales manager got me outfitted in a 2018 in about 5 minutes... at a gr Went back for my third Jeep after my 2017 was totaled by a distracted driver... Sales manager got me outfitted in a 2018 in about 5 minutes... at a great price... Salesman Chris Walsh took care of all the details and the finance dept went overboard to make deal work with as little pain as possible to me... they even took over dealing with insurance company on the final disposition of the Jeep that was destroyed. More
Took Pacifica in for recall notice Had recall notices so took Pacifica in and wanted oil change also and they did BOTH with no charge and notified us promptly when finished! Very please Had recall notices so took Pacifica in and wanted oil change also and they did BOTH with no charge and notified us promptly when finished! Very pleased with service. More
Professional & Courteous They went the extra mile for me retrieving a bag I had left behind after the car was already taken away to be serviced. Did it with a smile on their f They went the extra mile for me retrieving a bag I had left behind after the car was already taken away to be serviced. Did it with a smile on their face the whole while. Car was cleaned upon pickup and everyone at the service desk/cashier was very friendly. More
terrible service department Service extremely slow. Took car in on a Monday for a check engine light. Did not get the car back until Friday. It was only my battery. 220 dolla Service extremely slow. Took car in on a Monday for a check engine light. Did not get the car back until Friday. It was only my battery. 220 dollars for new battery. Very expensive. Will never buy from this dealership again because of the poor service. More
Third Forester in 15 years Now my wife and I are driving "His & Her" Foresters after our smaller second car was recently totaled. Bill Wall was extremely helpful throughout the Now my wife and I are driving "His & Her" Foresters after our smaller second car was recently totaled. Bill Wall was extremely helpful throughout the multi-visit process of numerous test drives and comparisons against the many SUVs on the market today from other manufacturers. Readily beat the price of several other Subaru dealers without any arm twisting. Bill's extremely thorough walkthrough of the car's many features sure beat poring over the user manual. (The "Vehicle brand" choices below did not list "Subaru"....so I chose "Ram" in order to submit the survey.) More
Easy Buying Experience This was the easiest car buying experience I have ever had. I absolutely despise car shopping and Char made it painless. She wasn't pushy. Was super This was the easiest car buying experience I have ever had. I absolutely despise car shopping and Char made it painless. She wasn't pushy. Was super chill and laid back. It was quick and painless and I never felt like she was "selling" me. She definitely never pushed me or coaxed me. It was a nice change from what I've experience in the past with pushy sales people who call incessantly and harass you into buying or who instantly start to talk financing before they even know what you want. I would say that because this is a mega dealership it was a bit annoying at first trying to find the car that was advertised online. It wasn't at the address that was posted. We got sent from lot to lot until we found what we were looking for at Char's lot. Minor inconvenience for a great deal. More
Service done right. Just want to say what a great experience I just had again with the Brunswick Auto Mart Service department. I called that day because something didn't Just want to say what a great experience I just had again with the Brunswick Auto Mart Service department. I called that day because something didn't feel right in the ride. I got right in and they went to work.The fixed the problem better than new. These are the guys(and ladies) to go when you need automobile service done right. Nice job Mike, Charlie and Rob. More