
Brunswick Auto Mart
Brunswick, OH
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Exellent! I love my Subaru! I am very grateful for the time, commitment, and service that got me through the new car process! I would definitely recommend this I love my Subaru! I am very grateful for the time, commitment, and service that got me through the new car process! I would definitely recommend this dealership and I am so happy to be a part of the Subaru family! More
Very poor and rude behaviour I did the car service and oil plug fell down and oil leaked and car shutdown and stuck in car for more than 2 hours in the center of road with small k I did the car service and oil plug fell down and oil leaked and car shutdown and stuck in car for more than 2 hours in the center of road with small kid. When i complaint about that manager was too rude and un professional. Never recomend to go this dealer ever. Never saw worst than this ever in my life More
Worst car buying experience ever!!, avoid Vince Romito!! I purchase 2 new vehicles at the same time, over 90K spent and my salesman Vince was the worst, all he cared about was getting the sales on the board I purchase 2 new vehicles at the same time, over 90K spent and my salesman Vince was the worst, all he cared about was getting the sales on the board and on to the next victim, the car was delivered with the shipping film all over the paint, I had to keep calling them to find out about them locating my truck and just now had a question about the free oil changes and him nor the 2 sales managers has ever called me back, I will never buy another care here again and I would warm people out there to avoid Vince at all costs!!!! no one at this place cares after the sale More
Greedy, terrible dealership Have dealt with this dealership for 15 years & have leased 12 vehicles. They in no way would work with me the salesman told me I was at least $100 o Have dealt with this dealership for 15 years & have leased 12 vehicles. They in no way would work with me the salesman told me I was at least $100 off on pymt for every vehicle I gave him. I called back spoke to manager who also refused to work with me after telling him Falls Motor City could do it, his response was "If you want to believe the lies they tell you, go ahead". I went over to FALLS MOTOR CITY & was given everything I was promised. Great dealership, would recommend to EVERYONE. BRUNSWICK AUTO MART you SUCK & should look at your reviews on yelp, consider new management & sales people in the JEEP department. Maybe take some training from FALLS MOTOR CITY on how to be a great dealership. More
They swapped tires on my brand new Chrysler 300 My husband and I purchased 2 Chryslers from this dealership. After reading the manual, my husband noticed that one of the cars did not have the 20 inc My husband and I purchased 2 Chryslers from this dealership. After reading the manual, my husband noticed that one of the cars did not have the 20 inch rims that were listed. We contacted the dealership who then attempted to issue us a $300.00 check...very deceptive practices! The manager was extremely rude and could use a course on customer service. Hiring a lawyer, you messed with the wrong people! More
Worst dealership If you want to spend hours going back and forth on price, this is your place. If you want to be insulted on your trade in value, this your place. So g If you want to spend hours going back and forth on price, this is your place. If you want to be insulted on your trade in value, this your place. So glad we walked away and found a dealer 1000 times better! More
Den of thieves in service department Do not go here for any customer pay work. They refuse to write any of your comments on work orders so they can deny knowledge of any reoccurring probl Do not go here for any customer pay work. They refuse to write any of your comments on work orders so they can deny knowledge of any reoccurring problems. More
Great Overall Experience We first went into the dealership to test drive a vehicle. We had made an appointment which was honored with no delays. After going over the vehicle We first went into the dealership to test drive a vehicle. We had made an appointment which was honored with no delays. After going over the vehicle with us, the sales rep, Ryan Hart let us take the vehicle out on our own. A week or two later we set up an extended test drive. Having completed that, we visited two other dealerships to get prices and trade-in appraisals. We went back to Ryan and agreed on a vehicle price and trade-in with little fuss. The vehicle was delivered that day with zero hassle. The entire experience was pleasant and without drama or problems. More
A very positive experience! I recently leased a VW Jetta from Brunswick Volkswagen and I was amazed at how helpful everyone was. Sales Manager John Schuerger went out of his way I recently leased a VW Jetta from Brunswick Volkswagen and I was amazed at how helpful everyone was. Sales Manager John Schuerger went out of his way to get me the car I wanted and he was very accommodating to my financial needs. Matt Cecil helped me with the test drive and with the application process when the sales representative I had been communicating with prior to my visit to the dealer was busy with another customer. That sales representative was Bob Boylan and he spent a great deal of time with me signing all the financial documents and demonstrating all the features of the car before I took delivery. Every aspect of the transaction was excellent from beginning to end. And now I love my new Jetta. I recommend this dealership to everyone. More
They try to keep your money and they call you a liar I was promised deliver of a new car which I paid $500 deposit. When they failed to deliver the car, I requested the sale to be canceled and my deposit I was promised deliver of a new car which I paid $500 deposit. When they failed to deliver the car, I requested the sale to be canceled and my deposit refunded. They refused to refund my deposit and they dealer general manager Charles called me a liar. Very unprofessional people. More