Brunswick Auto Mart
Brunswick, OH
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Karen Burval's dealership service was impecable. Her professional expertise was greatly appreciated when trying to make the best purchase decision. I love my beautiful Subaru. So very pleased with the professional expertise was greatly appreciated when trying to make the best purchase decision. I love my beautiful Subaru. So very pleased with the comfort, style and safety. I would highly recommend Karen Burval to any customer expecting quality care and service. More
Great dealership! Had everything I was looking for in my new Subaru Impreza. From the saleswoman to financial it was a breeze to get in and out of there in about an hour. new Subaru Impreza. From the saleswoman to financial it was a breeze to get in and out of there in about an hour. More
I liked the selection of used cars. I reviewed the used cars for quality at the Internet page “carfax’. I only wanted to see the used cars with the “carfax”. The dealer showed me these cars. I was ab cars for quality at the Internet page “carfax’. I only wanted to see the used cars with the “carfax”. The dealer showed me these cars. I was able to identify miles on the car and repairs. I test drove the car. The dealer helped me with the car financing. I picked a financing package that fit my budget. I picked a good car using “carfax” and received good financing. The dealership was helpful in providing follow up information. More
If you are looking for a car go here!! Call ahead let them know your price range and what you are looking for and they have options available when you arrive!! Jay Coates is wonderful he is with you eve them know your price range and what you are looking for and they have options available when you arrive!! Jay Coates is wonderful he is with you every step of the way. He can answer all your questions the day of and beyond. (I had questions about title days later and he researched and got back to me no questions asked..this is not even his area!) This is my families 6th car from Brunswick Auto Mart and we will be back, we see no reason to ever look elsewhere!! More
Karen was an absolute joy to work with. She was patient and really listened to me and my car buying needs. She was very knowledgable and really made whole whole process very pleasant. I will and have sen and really listened to me and my car buying needs. She was very knowledgable and really made whole whole process very pleasant. I will and have sent anyone I know looking for a car to Karen. More
It is always a pleasure to work with these guys at Brunswick Auto! They're the best! love um'! I have never been disappointed with the service. Brunswick Auto! They're the best! love um'! I have never been disappointed with the service. More
I had been looking for that perfect car with my price range and after working with several other dealerships, I got EXACTLY what I was looking for after talking with jay from Brunswick auto mart. I had s range and after working with several other dealerships, I got EXACTLY what I was looking for after talking with jay from Brunswick auto mart. I had submitted my application online on Wednesday night after searching several sites, and jay called me around 10am on Thursday morning informing me that the car I had originally submitted info on was already sold. He then proceeded to ask what else I may be interested in, at which point I told him. We worked out the details and he said "how soon can ya be here!" Upon arrival, test drive was perfect and he introduced me to Chuck, the finance guy. Chuck worked his magic and I drove off in my brand new ride 3 hours later! Extremely happy so far :) More
My experience of buying my first car was great. Everyone at Brunswick Subaru was extremely helpful and kind. I would highly recommend them to anyone. at Brunswick Subaru was extremely helpful and kind. I would highly recommend them to anyone. More
Salesman Eric was easy to work with and we came in at a Salesman Eric was easy to work with and we came in at a fair price. Karen showed me how to connect my inexpensive cell phone with the cars Bluetoo Salesman Eric was easy to work with and we came in at a fair price. Karen showed me how to connect my inexpensive cell phone with the cars Bluetooth. I appreciate her patience and clarity with me. Brunswick Auto Mart is an excellent dealership and I would recommend them to anyone. More
I went into this dealership with low expectations of getting the exact vehicle I wanted. I had been to numerous dealerships in the past six months, and at those dealerships I was unable to get the vehic getting the exact vehicle I wanted. I had been to numerous dealerships in the past six months, and at those dealerships I was unable to get the vehicle I truly wanted. I work in healthcare and we were going through our annual survey and one of the state surveyors that was in our facility and I were talking about cars. I told him what I was looking at and he told me that I should go see his wife who worked at Brunswick Auto Mart. I hesitated calling her just because of how I had been let down in the past. One weekend I drove past the dealership and saw the exact vehicle I wanted sitting out in their used car lot. I saw it sort of as a sign to call her that Monday and tell her who I was and what I was looking for. I called the dealership left her a message to call me back when she had a moment, and within five minutes she called me back. She was so nice and positive towards me on the phone that it felt like I was speaking with a close friend. So I informed her about the vehicle I was looking at and how I saw it sitting on the lot that weekend and that was all I wanted. I gave her some information over the phone that morning. Karen called me back about two hours later and asked if I could come in and discuss my options, and at this point I thought this was when they were going to bring me in and try to sell me a car I didnt want because I couldnt get the one I wanted. I told her that I could suppose I could come up after work and meet with her. I went up to the dealership with my father after work and was greeted by this person who had never even met me before in her life. She was just so nice and warm hearted. She did not give off the typical sales person vibe at all. We went into her office area and went over the brief paperwork that they would initialy need in order to get things rolling. She at that point told me that she had good news and bad news. The bad news was that car I saw on the lot I could not get, but the good news was that they had the exact same Jeep Grand Cheerokee over on the new car lot, and wanted to see if I wanted to take it on a test drive. I sort of hesitated when she asked me because I didnt want to get my hopes up and let them get put down again. With a little bit of encouragement from her and my dad I took the vehicle out for a test drive. When I took the vehicle out for a drive I was on cloud nine and was amazed by it, and wanted it so bad. I felt like a kid in a candy shop. I didnt want to pull back into the dealership and want this dream to be over. When we got back to Brunswick Auto Mart I was then introduced to Andy Ganda and was told he was the VP of sales and he himself was working on the paperwork to get the deal done. We went in and sat down to further discuss everything. My heart kind of sank because I thought this was when they were going to tell me how I wasn't going to get this vehicle. He pulled out some papers and showed me the price of the vehicle what everything else cost and got down to what my monthly payments and interest rate was going to be, and that he needed me to sign this paper so they could get the rest of the paperwork done and let me take the car home. I was in complete shock and was not expecting what he had just said. I was actually going to get this car, the car I had been wanting and trying to get for almost two years. The payments were what I wanted them to be at, and the interest rate was really good too. I signed on the line, and then went into the finance office and signed the rest of the papers that needed to be filled out. Within an hour I was driving my brand new car home! My experiance there was great! My dad was so impressed by the customer service at Brunswick Auto Mart that later in the week he went up there and purchased two new cars for himself and my mother from Karen.When I go up to the dealership for routine services on my vehicle everytime I run into Andy and Karen they remember my name, and ask how my parents are doing and that if everything was going good, and that if there were any problems to give them a call. They still go out of their way after they already did their job to make sure everything is being done to our satisfaction. It is absolutely amazing working with everyone up there. I have had three friends go up there and purchase cars from them because of how wonderful they treat their customers. Brunswick Auto Mart is an amazing dealership! More