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Brunswick Auto Mart

Brunswick, OH

4.7
2,853 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,853 reviews

August 06, 2018

Took Pacifica in for recall notice Had recall notices so took Pacifica in and wanted oil change also and they did BOTH with no charge and notified us promptly when finished! Very please More

by mrfixitman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
August 06, 2018

Professional & Courteous They went the extra mile for me retrieving a bag I had left behind after the car was already taken away to be serviced. Did it with a smile on their f More

by MAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James at the service desk
August 06, 2018

terrible service department Service extremely slow. Took car in on a Monday for a check engine light. Did not get the car back until Friday. It was only my battery. 220 dolla More

by tribe fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie
Aug 08, 2018 -

Brunswick Auto Mart responded

Thank you for considering us for your vehicle service needs. We apologize for your disappointing visit and appreciate hearing your concerns. Please contact us to share more about your experience. We'd like to use your feedback to help us make improvements. Please reach Charlie Dodds, General Manager at cdodds@brunswickautomart.com to discuss this further.

August 06, 2018

Third Forester in 15 years Now my wife and I are driving "His & Her" Foresters after our smaller second car was recently totaled. Bill Wall was extremely helpful throughout the More

by LtDan52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wall
August 02, 2018

Easy Buying Experience This was the easiest car buying experience I have ever had. I absolutely despise car shopping and Char made it painless. She wasn't pushy. Was super More

by boughtacar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Char McDonnell
August 02, 2018

Service done right. Just want to say what a great experience I just had again with the Brunswick Auto Mart Service department. I called that day because something didn't More

by MajicMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Deluca. Charlie Dodds, Rob.
August 02, 2018

Great Service Brunswick Toyota is the BEST Toyota dealet in Northeast Ohio! Moe was my Service person and he was a pleasure to deal with! I've recommended them to More

by Janet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe
July 30, 2018

Honest, Fast and building a great relationship I had to bring my truck in for service and they were ready for me and took great care of my time and in handling the issue with my truck. I would reco More

by MLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
July 30, 2018

Great service...excessive labor charge Great service, however 2 brake lines had to be replaced...both accessible since they are located on top of the front brake calipers....cost for each a More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan
Jul 31, 2018 -

Brunswick Auto Mart responded

Tom- Thanks for choosing us to complete your vehicle repair. We appreciate you sharing your experience with us. Please contact Charlie Dodds, General Manager at cdodds@brunswickautomart.com if you would like to discuss your pricing concerns in more detail. Again, thank you for your business and we hope to see you again.

July 27, 2018

Mazda is great, the megadealer is terrible. I love my Mazda, and the Mazdda personnel are great. However, being part of a large dealership is terrible. Needing to work with persons at the Toyo More

by Kevin B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The guy who sells tinted windows and paint protection is extremely arrogant.
Jul 31, 2018 -

Brunswick Auto Mart responded

Thank you for sharing feedback. We apologize for not meeting your expectations and would like a chance to discuss this further. Please contact Charlie Dodds, General Manager at cdodds@brunswickautomart.com to share your concerns. Your feedback is valuable and we would like to improve your future experience. We appreciate your business.

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