Brunswick Auto Mart
Brunswick, OH
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Took Pacifica in for recall notice Had recall notices so took Pacifica in and wanted oil change also and they did BOTH with no charge and notified us promptly when finished! Very please Had recall notices so took Pacifica in and wanted oil change also and they did BOTH with no charge and notified us promptly when finished! Very pleased with service. More
Professional & Courteous They went the extra mile for me retrieving a bag I had left behind after the car was already taken away to be serviced. Did it with a smile on their f They went the extra mile for me retrieving a bag I had left behind after the car was already taken away to be serviced. Did it with a smile on their face the whole while. Car was cleaned upon pickup and everyone at the service desk/cashier was very friendly. More
terrible service department Service extremely slow. Took car in on a Monday for a check engine light. Did not get the car back until Friday. It was only my battery. 220 dolla Service extremely slow. Took car in on a Monday for a check engine light. Did not get the car back until Friday. It was only my battery. 220 dollars for new battery. Very expensive. Will never buy from this dealership again because of the poor service. More
Third Forester in 15 years Now my wife and I are driving "His & Her" Foresters after our smaller second car was recently totaled. Bill Wall was extremely helpful throughout the Now my wife and I are driving "His & Her" Foresters after our smaller second car was recently totaled. Bill Wall was extremely helpful throughout the multi-visit process of numerous test drives and comparisons against the many SUVs on the market today from other manufacturers. Readily beat the price of several other Subaru dealers without any arm twisting. Bill's extremely thorough walkthrough of the car's many features sure beat poring over the user manual. (The "Vehicle brand" choices below did not list "Subaru"....so I chose "Ram" in order to submit the survey.) More
Easy Buying Experience This was the easiest car buying experience I have ever had. I absolutely despise car shopping and Char made it painless. She wasn't pushy. Was super This was the easiest car buying experience I have ever had. I absolutely despise car shopping and Char made it painless. She wasn't pushy. Was super chill and laid back. It was quick and painless and I never felt like she was "selling" me. She definitely never pushed me or coaxed me. It was a nice change from what I've experience in the past with pushy sales people who call incessantly and harass you into buying or who instantly start to talk financing before they even know what you want. I would say that because this is a mega dealership it was a bit annoying at first trying to find the car that was advertised online. It wasn't at the address that was posted. We got sent from lot to lot until we found what we were looking for at Char's lot. Minor inconvenience for a great deal. More
Service done right. Just want to say what a great experience I just had again with the Brunswick Auto Mart Service department. I called that day because something didn't Just want to say what a great experience I just had again with the Brunswick Auto Mart Service department. I called that day because something didn't feel right in the ride. I got right in and they went to work.The fixed the problem better than new. These are the guys(and ladies) to go when you need automobile service done right. Nice job Mike, Charlie and Rob. More
Great Service Brunswick Toyota is the BEST Toyota dealet in Northeast Ohio! Moe was my Service person and he was a pleasure to deal with! I've recommended them to Brunswick Toyota is the BEST Toyota dealet in Northeast Ohio! Moe was my Service person and he was a pleasure to deal with! I've recommended them to many people. More
Honest, Fast and building a great relationship I had to bring my truck in for service and they were ready for me and took great care of my time and in handling the issue with my truck. I would reco I had to bring my truck in for service and they were ready for me and took great care of my time and in handling the issue with my truck. I would recommend this dealership to anyone!!!! More
Great service...excessive labor charge Great service, however 2 brake lines had to be replaced...both accessible since they are located on top of the front brake calipers....cost for each a Great service, however 2 brake lines had to be replaced...both accessible since they are located on top of the front brake calipers....cost for each approx $9.35...took the tech less than one hour to replace....$125.00 CHARGE!!! More
Mazda is great, the megadealer is terrible. I love my Mazda, and the Mazdda personnel are great. However, being part of a large dealership is terrible. Needing to work with persons at the Toyo I love my Mazda, and the Mazdda personnel are great. However, being part of a large dealership is terrible. Needing to work with persons at the Toyota and Dodge building is less than pleasant. I would buy another Mazda, but not at this dealership, and only because of the arrogance and lack of professionalism at the neighboring building - that you need to work with. Even the dropdown box in this review that i had to select from does not allow you to select "Mazda". Just another show that Mazda is the "unwanted step child" of this mega-dealership. (I selected Chrysler, but believe me I would NEVER buy one.) More