Brunswick Auto Mart

At first I was unsure about purchasing another vehicle after owning one in 13 years, but after heavy consideration I felt it was time to find another one. My husband and looked before hand we had two car after owning one in 13 years, but after heavy consideration I felt it was time to find another one. My husband and looked before hand we had two cars we were considering. The focus was the one I chose. So far I am very happy with the service I got and I'm happy with the car and its performance. I would highly recommend this dealership to others. Thank you, Constance Betzel. Email address is: AngelJelinek@aol.com More

Jacob was excellent to deal with and streamlined the entire purchasing process. He was extremely helpful and professional, and I plan to do business with him again in the future. Overall, everybody I de entire purchasing process. He was extremely helpful and professional, and I plan to do business with him again in the future. Overall, everybody I dealt with at the dealership was great. I strongly recommend buying from Brunswick Auto Mart. More

Excellent, friendly service. All questions answered and manager brought in for further details. Convenient financing and excellent rate for loan terms. Followup paperwork conveniently brought to home for manager brought in for further details. Convenient financing and excellent rate for loan terms. Followup paperwork conveniently brought to home for signing. Jay Coates and Eric Gruhn spent quality time with us and were never pushy. Excellent overall. Other family members have purchased cars at Brunswick Subaru. We will join them in recommending your dealership. More

Purchased a Volkswagen at this dealership. Everyone was just lovely there - love the car. Will continue to go there for service. Have recommended them to relatives. just lovely there - love the car. Will continue to go there for service. Have recommended them to relatives. More

Terry Dorsey took the time to find out what I really wanted in the jeep I was looking for. He also worked very hard to get me an extra $3000 for my trade in. the dealership also respected the price I w wanted in the jeep I was looking for. He also worked very hard to get me an extra $3000 for my trade in. the dealership also respected the price I was trying to negotiate for the new vehicle I was looking to purchase. They were evening willing to find a vehicle that was not on their lot for me to purchase. This is my fourth vehicle purchased from the Brunswick Auto Mart and I will continue to travel to the west side to do future business with this company. I recommend any and all future buyers to work with either Terry Dorsey on the Dodge, Jeep, Chrysler side or Ron Kula on the Subaru side for future Purchases. Sincerely Kenneth Tilly More

Unbelievable! Never in my life have I have been more appalled with a dealership. My wife and I went to here interested in purchasing a Used Subaru on June 18th in the afternoon. A rather large man gre appalled with a dealership. My wife and I went to here interested in purchasing a Used Subaru on June 18th in the afternoon. A rather large man greeted us in the parking lot after sometime, the "salesman," and inquired about our intentions. We responded we were interested in the Subaru Forester, and asked about a particular vehicle we had seen online. Shortly thereafter, my wife asked about a VW Tiguan we walked by, and this so-called "salesman" says, "Oh, that is out of your price range." Hmm, strange we hadn't even mentioned any figures whatsoever. So, even though I was taken aback by his blatant assumption that we could not afford such a car, I requested to take a Forester for a Test Drive. This seemed to be the logical step, as we have been planning on purchasing this vehicle for sometime. Again, the "salesman" sneered, " Well, let's make sure the vehicle is one your going to buy, and we just don't let people take joy rides." Huh? Come again? I was flabbergasted, shocked, amazed, disgusted and appalled. Within the few minutes I was in contact with this "salesman," he is going to undermine my ability to buy the car and talk down to me like I am a bum. I have never been so enraged when trying to make a purchase. I am the customer, a guest and a potential client, and this is how I am treated??? I would strongly discourage anyone from using BRUNSWICK AUTO MART, unless you wanted to be treated like a second class citizen. As I walked away shocked, I said to this "salesman," "You must not sell many cars." And again, full of arrogance he retorted, "I'm one of the best here." Well that is a shame! According to their website, they won the Subaru Stellar Care Award in 2012..... How? Please don't let this bogus accolades fool you. Clearly it is not about treating their customers with respect and dignity. Please, do yourself a favor and shop elsewhere for your next vehicle. I can't imagine it can be any worse than at this xxxx poor dealership. More

First off let me say i have not soo good credit and jay helped me into a new vehicle that i thought i wouldnt be able to get since all the other dealers in my area east of cleveland would not i would have helped me into a new vehicle that i thought i wouldnt be able to get since all the other dealers in my area east of cleveland would not i would have to say as for a dealership they put me first in customer experiance it was the best pleastent to work with none of the feelings like i wasnt good enough for them they are a top rated dealer as far as i am concerened i would give them a 5 star rating any day..... if you need help getting a car they are the ones to help you they go outa there way to make you feel like family an do everything in there power to put you in a car. as they did for me. More

I purchased my car at Brunswick Auto Mart in August of 2012. It is a 2009 Subaru Forester and I Love it!! I noticed in May when I turned on the Air Conditioner it was only blowing air from outside 2012. It is a 2009 Subaru Forester and I Love it!! I noticed in May when I turned on the Air Conditioner it was only blowing air from outside and no cold air. I called Brunswick Auto and explained I bought the Car there less than a year ago and I inquired if my warranty was over. It turned out the warranty that would cover the cost to fix the air conditioner was over. I explained I had been laid off my job for 5 months an if I would have to pay to fix the air conditioner I would have to wait until I obtained another job. When I brought it in for them to look at they told me there was a tiny hole where the freon is stored and it was leaking out. They temporarily fixed if for me because it was so warm that week and because I was not able to leave the car there the 3 hours it would take to fix it as I have no other drivers in the house. They scheduled an appointment for me the next week when a loaner car would be available and they said they would fix my air conditioner for NO CHARGE!! I was so happy and thankful since I had no job.(It saved me over $300). I feel they provided human kindness to me which is so rare these days from a big business. This is what I call GREAT customer service. They went the extra mile for me and did not charge me either since I had the car less than a year which means they stand behind their business and their work. This is how to create a loyal customer base. Would I buy my next car from Brunswick Auto Mart--YOU BET!!! Will I go to Auto Mart for future service on my car--SURE WILL. Will I tell all my friends and relatives about this great experience--ABSOLUTELY!! I do not give good reviews lightly and when I do it says a lot. THANK YOU AUTO MART!! IT IS GOOD TO KNOW THERE IS STILL HUMAN KINDNESS IN THIS WORLD! Maria Kovach--A VERY SATISFIED CUSTOMER More

My dealer worked with me for awhile to get me into a car. I was quite a task for him but he stayed positive and helpful the whole time. I now have a 2006 Camry that I love! I would recommend this dealer to a I was quite a task for him but he stayed positive and helpful the whole time. I now have a 2006 Camry that I love! I would recommend this dealer to anyone in the market! More

Great dealership. Salesman are friendly, helpful and not pushy. Easy to negotiate with for both trade-ins and sales price. Large Vehicle selection. Would definitely recommend. pushy. Easy to negotiate with for both trade-ins and sales price. Large Vehicle selection. Would definitely recommend. More