Brunswick Auto Mart
Brunswick, OH
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Great place and great people I’ve been going to the place ever since I bought my car year and had ago! Best place and the very best people as well! Greg Service on recall fo I’ve been going to the place ever since I bought my car year and had ago! Best place and the very best people as well! Greg Service on recall for dodge. September 4th 10:15 appointment More
Passenger air bag light We called late afternoon and received an appt time for the following day. It was completed the following day and our Subaru was back home that evening We called late afternoon and received an appt time for the following day. It was completed the following day and our Subaru was back home that evening. Service was courteous and there was no charge. Since we live quite a distance away and it was late in the day when we received the call, I was in a hurry to get there before closing so I neglected to replenish the gas. I offered to pay for gas, but the service dept. said it was fine and there was no charge. There has been no problem with the air bag light since. Thank you!!! More
Great Service! Ted helped me with my recall appointment. He was so helpful. The service was quick & Ted kept in touch with me. He even washed my car! I love BA Ted helped me with my recall appointment. He was so helpful. The service was quick & Ted kept in touch with me. He even washed my car! I love BAM More
Super Duper service dept ! When I arrived there were a lot of cars robe serviced, but they took me in on time and was done in an hour ! That’s all you can ask ! Good job When I arrived there were a lot of cars robe serviced, but they took me in on time and was done in an hour ! That’s all you can ask ! Good job More
survey format I do not like your survey format, past surveys didn't really cover a person true experience, it only gave you what you wanted to hear, this is the fir I do not like your survey format, past surveys didn't really cover a person true experience, it only gave you what you wanted to hear, this is the first one that is allowing me a say. I'm handicapped and for the first time I was told to have a seat, I didn't have to stand (which is extremely difficult for me) while the service person does what he has to do to get me all signed in. Thank you Rich, greatly appreciated. More
Experienced, Professional, & Knowledgeable Dealer My wife and I just purchased our third Subaru, The last two have been with the help of Bill Wall from Brunswick Auto. Bill helped us navigate the Cost My wife and I just purchased our third Subaru, The last two have been with the help of Bill Wall from Brunswick Auto. Bill helped us navigate the Costco-supported purchase and was always up front with us about every detail. We never felt pressured and always felt we were being treated fairly. If Bill is there when it comes time for our fourth Subaru, we will seek him out once again. More
Bad sale Bought a certified Jeep, headliner sagging, rear shock leaking, rear wiper needed replaced, needed a lot of paint touch up. They replaced shock & wipe Bought a certified Jeep, headliner sagging, rear shock leaking, rear wiper needed replaced, needed a lot of paint touch up. They replaced shock & wiper. Touch up job sucked, did nothing about headliner More
Car runs so much better now! I brought my Toyota Yaris in for a tune-up and brake repair, and I was very happy with the service quality and timeliness. Jeff was very helpful at ke I brought my Toyota Yaris in for a tune-up and brake repair, and I was very happy with the service quality and timeliness. Jeff was very helpful at keeping my budget, future repairs, and safety in mind (especially since a leak was found in my rear brakes!). The car ran smoothly when I got it back, and I feel much safer driving it. I'm also glad that the repairs were made using genuine Toyota parts since the original parts had performed so well and for so long. More
10k maintenance This was my first experience with the service department, having purchased my new vehicle at another dealership. Ted was great entering my data first This was my first experience with the service department, having purchased my new vehicle at another dealership. Ted was great entering my data first time and making sure I was aware of the service being provided at the 10k maintenance. I expected an hour wait and the vehicle was done in 30 minutes. Quick, accurate and informative. Some very good metrics for a service department to hit IMO. More
Always Top Notch Service! Excellent dealership and awesome service department. Rob in service write up treats your car like it's his own....very helpful and considerate of my t Excellent dealership and awesome service department. Rob in service write up treats your car like it's his own....very helpful and considerate of my time and issues when they arise! More