Brunswick Auto Mart
Brunswick, OH
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The team at Brunswick Auto Mart works well in tandem with each other. The entire staff from purchasing a your vehicle to servicing is seamless. All staff are friendly and helpful and very competent in their each other. The entire staff from purchasing a your vehicle to servicing is seamless. All staff are friendly and helpful and very competent in their knowledge of the vehicles they sell and service. They really take good care of their customers and vehicles. This is another Brunswick Pride business. More
The Service people need some training on customer service skills, I called for 2 straight days to get a actual person on the phone, it wasn’t till I threatened that my next call would be to their headquarter skills, I called for 2 straight days to get a actual person on the phone, it wasn’t till I threatened that my next call would be to their headquarters. 2 days of leaving voicemails with several people which keep in mind NO ONE called me back. The communication with this service team was a joke, no details were given just that it would not be ready till Monday when they stated originally they would only have it a day, that turned into 4 days.. Then when picking up my vehicle l, they didn’t he wash my car as they done in the past. I will NEVER go to this dealership again to purchase a vehicle or get work done to a vehicle. Terrible conduct and manners More



