Brunswick Auto Mart
Brunswick, OH
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Horrible got all of our paperwork messed up. They said they paid off our loan and disposition fee. Then we got letters saying it wasn’t paid. So they asked us to pay it and they would reimburse They said they paid off our loan and disposition fee. Then we got letters saying it wasn’t paid. So they asked us to pay it and they would reimburse us. We paid then turns out they paid it so we have to wait over the holidays for our money back. They have been very rude to us do during this whole ordeal! Never buying there again. I will return my lease to another dealership not there. Brady a sales manager is a rude a**%## towards my wife. More
The experience we had with the service department, and I believe the associates name was Lucas, was wonderful. Everything went really well and everyone that we deal with was helpful and courteous, thank you believe the associates name was Lucas, was wonderful. Everything went really well and everyone that we deal with was helpful and courteous, thank you More
Really love how everyone was very kind and comforting everything went the greatest an this dealer made my thanksgiving a giving I’ll never forget everything went the greatest an this dealer made my thanksgiving a giving I’ll never forget More
Attentive Service, clean showroom, thorough in our dealings. My salesperson (Todd Goodnight) took great care of me and happy we were able to come to a fair deal! dealings. My salesperson (Todd Goodnight) took great care of me and happy we were able to come to a fair deal! More
I leased a Crosstrek here in November and my sales person was Janice Huang. She was absolutely wonderful every step of the way. She explained all the features of my new car and even had my deal ready for me was Janice Huang. She was absolutely wonderful every step of the way. She explained all the features of my new car and even had my deal ready for me when I arrived. Just a few signatures with Jordan the finance manager and I was out the door. I will be back in 3 years to lease here again and will be recommending this dealership and Janice to everyone I know. Thank you for such an amazing experience! More