Brunswick Auto Mart
Brunswick, OH
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Daniel was amazing. They got me into a car no matter my circumstance. Everyone worked very hard and showed that they truly cared for the customer. Won’t buy a car from a They got me into a car no matter my circumstance. Everyone worked very hard and showed that they truly cared for the customer. Won’t buy a car from anywhere else! More
Beautiful facility. Seems well organized and professional. My only complaint is the wait time. I had a 2 pm appointment and my oil change and tire rotation took over two Seems well organized and professional. My only complaint is the wait time. I had a 2 pm appointment and my oil change and tire rotation took over two hours. When I questioned the wait time the service rep briefly apologized but stated it wasn’t abnormal. Previous routine maintenance took even longer. Be prepared to wait! More
From the minute we pulled up to the bay the girl gave us instructions what they would do,where we should wait and called when the vehicle was ready instructions what they would do,where we should wait and called when the vehicle was ready More
Shopped around 20 dealers across 5 brands and Jacob was the first to get back to me and his first email actually had all my requested numbers in it. He answered every question I had straight and in writing the first to get back to me and his first email actually had all my requested numbers in it. He answered every question I had straight and in writing, and I asked a lot. I changed by mind a couple times and he found what I wanted and repriced it same day. Jacob was very friendly and knows the Subaru lineup inside and out. He walked me through the whole lease and made it easy to follow. Numbers at the table were exactly what he emailed me. I walked in and out with a Crosstrek hybrid lease in less than 2 hours. More
The service associate Jennifer was very nice, service lost my wheel lock key, removed locks manually with large wrench, vehicle was not ready on time. lost my wheel lock key, removed locks manually with large wrench, vehicle was not ready on time. More
My experience at Brunswick Auto Mart has been disappointing from the start. Even at my very first 5,000‑mile service, communication was poor and my concerns weren’t taken seriously. My recent vis disappointing from the start. Even at my very first 5,000‑mile service, communication was poor and my concerns weren’t taken seriously. My recent visit was more of the same—long wait despite an appointment and inconsistent service. I’ve decided to take my vehicle elsewhere. More


