Bruce Titus Shelton Ford

I was able to book an appointment at a convenient time. They were quick and efficient . All the folks at the dealership were very friendly They were quick and efficient . All the folks at the dealership were very friendly More

I received excellent service for my car at Shelton Ford today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. More

Super friendly staff (Annie was awesome! ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded th ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded this review several days ago due to a misunderstanding on my part about their trade-in protocols. I wish to apologize to the staff, and specifically the manager. He responded to our concerns immediately and explained how their trade-in process works. In light of his explanation I’m amending this review. More

Scheduled a test drive today, drove an hour and a half to get there and found out it was sold ten minutes before I got there, will NEVER go there again!! get there and found out it was sold ten minutes before I got there, will NEVER go there again!! More

My salesman Randy did an excellent job in getting me into a new Ford Maverick pickup truck. He answered all my questions and never was pushy on the sales end. Down to earth and real ! I should have this t a new Ford Maverick pickup truck. He answered all my questions and never was pushy on the sales end. Down to earth and real ! I should have this truck for years, but I would definitely recommend Gillis for a pleasant experience in buying a car or truck. More

My husband John and I have been doing business with Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenan Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenance work done by Daniel, Aaron and the rest of the crew. Today, I had my car detailed for the first time since buying it in 2018. OMG, I swear I got a new car. Now only did they detail the inside the washed the outside and shuttled me home and then picked me up. I am so impressed and will never go anywhere else ever. I love all the guys and ladies down there, their family like atmosphere, friendly attitudes and always smiling. I truly recommend buying cars, suv's and trucks and having all the maintenance work done at Gillis Auto Center, their #1 in my book!! Thank you all so much!! More

We stopped in the take a look at a used Jeep Wrangler. Frank was very nice and quick to get us a test drive. No pressure. We did not buy but wanted to recommend him to others. Frank was very nice and quick to get us a test drive. No pressure. We did not buy but wanted to recommend him to others. More

There is a great crew that work here.We bought are 2019 Cobra Mustang and we just purchased a 2020 jeep. The sales department was awesome to work with no worries and the service department understand and g Cobra Mustang and we just purchased a 2020 jeep. The sales department was awesome to work with no worries and the service department understand and get you in and out no worries. And you get a free car wash. And they are not pushy to just sell you anything. They truly listen to there customers. I will definitely purchase from Gilles in the future. Thumbs up.Thank you Roxanne Cowen More

Definitely worth the 20 min drive from Olympia One of the few dealerships out there who doesnt do the big markup on the new, hot models. Quoted me a lower price on a JL Wrangler than anyone and ha One of the few dealerships out there who doesnt do the big markup on the new, hot models. Quoted me a lower price on a JL Wrangler than anyone and had a lower tax rate. Building is a little outdated, but I'm not buying a building, I'm buying a Jeep. Fair deal and the guys know their Jeeps. Rare at most dealerships. 10/10. More

Great Service Experience Overall, an outstanding service experience. I was promptly greeted by Aaron at the service desk. He listened to me and made sure he had documented m Overall, an outstanding service experience. I was promptly greeted by Aaron at the service desk. He listened to me and made sure he had documented my concern. He put floor and seat covers in my vehicle and escorted me to the waiting area and made sure I was comfortable. He gave me frequent updates during the repair. When everything was done, he explained everything that was done, and thanked me for my business. My truck was washed and vacuumed, and the whole experience made me feel that I was engaged and important. I love this dealership! Highly recommended. More