Bruce Titus Shelton Ford

Drove an hour to buy a truck. Atmosphere was fun & relaxing. Treated me so well, I sent my mom & sister to them as well. They drive it down to Portland & met them half way for th Atmosphere was fun & relaxing. Treated me so well, I sent my mom & sister to them as well. They drive it down to Portland & met them half way for the transaction! Could not be happier! More

Had some issues but dealership addressed. All ok Bought a few vehicles here in the past and will do the same in the future All ok Bought a few vehicles here in the past and will do the same in the future More

I have full confidence in the advice and maintenance suggested by the service staff. The work is done right the first time, with attention to detail. suggested by the service staff. The work is done right the first time, with attention to detail. More

Great service. Megan at the check in desk was great as were the techs. God bless. Megan at the check in desk was great as were the techs. God bless. More

They answered the phone properly. They were very courteous and responded in due time except for waiting for the parts. They were able to get my truck done on a specific day so I was a They were very courteous and responded in due time except for waiting for the parts. They were able to get my truck done on a specific day so I was able to use it for that weekend. I thank them very much More

I brought my 2023 F-150 Hybrid in because of a check engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I appreciate their diligence in diagnosing an obscure trouble code, as well as keeping me informed along the way. More

Came in for a service and that’s what I got in a timely manner. Overall a good experience and I will come back. manner. Overall a good experience and I will come back. More

I was able to book an appointment at a convenient time. They were quick and efficient . All the folks at the dealership were very friendly They were quick and efficient . All the folks at the dealership were very friendly More

I received excellent service for my car at Shelton Ford today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. More

Super friendly staff (Annie was awesome! ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded th ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded this review several days ago due to a misunderstanding on my part about their trade-in protocols. I wish to apologize to the staff, and specifically the manager. He responded to our concerns immediately and explained how their trade-in process works. In light of his explanation I’m amending this review. More