Bruce Cavenaugh's Automart
Wilmington, NC
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38 Reviews of Bruce Cavenaugh's Automart
Super great people. Easy and pleasant buying experience. The buying experience was easy and pleasant. Adrian, Matt and Robbie are very nice people. Professional and laid back environment. Not pushy or agg The buying experience was easy and pleasant. Adrian, Matt and Robbie are very nice people. Professional and laid back environment. Not pushy or aggressive. I did not feel pressured. Did not have to spend most of my day there to get things done. They let me take my time test driving the auto. Just a great smooth transaction overall. Would do business with again. A++++ More
Not pushy I drove this vehicle and we talked about price. It was straight forward with the man in charge (none of that “wait here I’ll see what I can do” stuff) I drove this vehicle and we talked about price. It was straight forward with the man in charge (none of that “wait here I’ll see what I can do” stuff). We couldn’t make the deal then, but a month later I was impressed with everyone working together to help get the deal done. Also, felt that I was respected as a woman. Everyone is exceptional!! Thanks guys!!! More
Excelent customer care. I purchased a SUV from Bruce Cavenaughs auto mart in November. From Brian Charlesworth. I was very pleased with the options the sales person gave me I purchased a SUV from Bruce Cavenaughs auto mart in November. From Brian Charlesworth. I was very pleased with the options the sales person gave me, He took his time to show me all the suvs I was interested in , and was courteous through out the process . We picked the suv we liked and he gave us a good price. By the time we finished the paper work it was full of gas and clean, and ready to go. Not only was the experience hassle free, he called a few days latter to make sure everything was ok. great job! nice people to deal with. Brian took care of us even after the sale. That's how you do business. show interest after the fact! I will buy another car for my son TAM, that is going to Duke next year! More
Automart is filled with the nicest people. Mr. Cavenaugh treated us as if we were his family. We walked away knowing that we made a good decision buying from Automart. Everyone there was so kin Mr. Cavenaugh treated us as if we were his family. We walked away knowing that we made a good decision buying from Automart. Everyone there was so kind. Adrian really took into account what we were looking for and you could tell that he cared. Robbie helped us get through the never ending pile of paperwork to sign and was very easy to talk to. The only thing that I didn’t like is that I was promised work to be done on my car, but I have not been contacted to schedule a mechanical appointment. More
Great!! Most pleasurable car buying experience we’ve ever had! 1st time ever going to look at a vehicle with absolutely no intention to purchase and 4 hours l Most pleasurable car buying experience we’ve ever had! 1st time ever going to look at a vehicle with absolutely no intention to purchase and 4 hours later driving away in our new to us vehicle! It just felt right and we had no reserves with our decision. The price was fair, the vehicle was exactly what we were looking for and the entire process was smooth. Our salesman Adrian was very professional and catered to our needs and kept us informed through the entire process. Matt Cavenaugh met with us on the lot on our arrival and catered to us as well by getting us the best loan to suit our financial needs. Mr. Cavenaugh(Bruce) actually sat with us while the loan process was handled and shared stories and just generally good conversation with us which was very personable in our eyes and said a lot about the values of the family and their business. Sharing his Little Debbie oatmeal cookies with us was a big plus too!! 😁 The business manager Robbie handled our loan paperwork smoothly and informed us of every detail before we signed anything. When it was all said and done we had a loan we could afford, a warranty and gap insurance protection. Definitely not a family who buys a vehicle every few years, however I assure you this family owned dealership will be our first stop! Thank you Mr. Cavenaugh, Matt, Adrian and Robbie for your assistance and making our car buying experience a pleasure. More
Very fun and great experience! I was recommended to Bruce Cavenaugh's and told to ask for Matt. However, when I arrived for the first time a nice man Adrian approached me and took g I was recommended to Bruce Cavenaugh's and told to ask for Matt. However, when I arrived for the first time a nice man Adrian approached me and took great care of me. Adrian answered all questions I had and then I was followed by Matt answering more questions I had. This was a first time experience for me and I would not have wanted to do it with any other automart. From here on out if I know of anybody needing a new car or wanting to trade their car in, I am recommending them to Bruce Cavenaugh's Automart for sure! More
Amazing Just wanted to say how awesome Adrian and Matt were to me when i came in. No pressure at all and just a quick and easy experience. I highly recommend Just wanted to say how awesome Adrian and Matt were to me when i came in. No pressure at all and just a quick and easy experience. I highly recommend these gentleman to anybody looking for a car. More
fantastic experience! After an unexpected accident(nobody hurt) we found ourselves in need of a car immediately.We were impressed with the selection,service and ease which After an unexpected accident(nobody hurt) we found ourselves in need of a car immediately.We were impressed with the selection,service and ease which we experienced and were able to purchase a fantastic Toyota 4Runner by the end of the day .Thank you! More
great experience! We were shopping for a car for our 16 year old son and had a great experience at Bruce Cavenaugh's. The entire staff was a pleasure! Adrian was great, We were shopping for a car for our 16 year old son and had a great experience at Bruce Cavenaugh's. The entire staff was a pleasure! Adrian was great, and Bruce was very honest and down to earth. I'll go back when it's time to buy a car for my daughter! More
Most comfortable car buying experience When I went into the dealership I had one particular car in mind, but the numbers just weren't working out for me no matter Bruce Cavanaugh's best eff When I went into the dealership I had one particular car in mind, but the numbers just weren't working out for me no matter Bruce Cavanaugh's best efforts. During that entire process, I never felt pressured and felt as though he was doing his best to get me into the car I wanted. I asked him if I could sleep on it and get back to him the next day. In my previous experiences with car dealers, that wouldn't happen. I'd get a sob story or be pressured into making a decision on the spot. Mr. Cavenaugh said that of course I could contact him the next day. As I was leaving the building my sales person, Adrian Garcia, who had picked up on the fact that I actually favored another car since I'd already owned two of them. He brought up a car that was on dealer special and I fell in love with it. In the end, Mr. Cavanaugh gave me a terrific deal that met all of my requirements and expectations. The loan terms were very favorable. I left confident that I'd gotten the best deal on my new car. Every person I came in contact with was friendly and professional. More