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Bruce Bennett Nissan - Service Center

Wilton, CT

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31 Reviews

31 Reviews of Bruce Bennett Nissan - Service Center

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September 04, 2024

By far, it's the worst service and most dishonest sales team, it's hard to accomplish such a bad combo kudos to your managers, and I'm sorry for the owner. Stay faaar faaar away from this dealership... W More

by tarkandinckan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Mathews
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I have purchased and serviced many vehicles from this dealership. Joe and his tram has always put the customer first. He and his team proved exceptional service and they are polite and friendly. They More

by Marksdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Chacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robinzon Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

I have been buying cars (12) from Bruce Bennett Nissan for a lot of years. The sales team has always been very helpful and courteous and I have always been able to purchase and/or lease the car I wanted. More

by roscillo52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fitzgibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

Excellent Service We have had 4 Nissan vehicles serviced here (2 purchased at BBN) over the last 6 years. The service department is the reason I hesitate to switch bran More

by jimmy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Furman
Dec 30, 2019 -

Bruce Bennett Nissan responded

I'm glad we can meet your needs with service. Thank you for your business and thank you for taking the time to write us this review. -Todd Bennett, Owner

December 23, 2019

The best service Bruce Bennett Nissan Service is the best. Bob Furman, service manager, is the awesome. Bob always puts the customer first, ensures the you understand More

by jerome.alper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Furman
Dec 30, 2019 -

Bruce Bennett Nissan responded

We love our Bob! Thank you for the review. And thank you for your business! -Todd Bennett, Owner

December 16, 2019

Hiring people for customer service is not easy. The staff at Bruce Bennett Nissan is all about exceeding expectations. Mary, Kylie, Jeff and Bob do and excellent job of making me fell like I matter, my car More

by ccuhsnick
Recommend Dealer
Yes
Employees Worked With
Mary, Jeff, Kylie, Bob
Dec 30, 2019 -

Bruce Bennett Nissan responded

Thank you for the review. And thank you for your business! -Todd Bennett, Owner

February 07, 2019

Jeffrey Chacua & the service dept The service dept service my vehicle professionally & in a timely manner Jeffrey Chacua went above and beyond to satisfy my needs and always make me l More

by S Mac
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Bennett, Jason Reis
Feb 21, 2019 -

Bruce Bennett Nissan responded

Thank you for recommendation. I will make sure Jeff sees this and thank you for writing it up! -Brian Eckert, Service & Parts Director

February 01, 2019

Great Job Dealerships did a great job with helping me get a car and when I need to get a tune up and oil change etc. friendly staff, timely job and the job was More

by Jfrack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fracker
Feb 07, 2019 -

Bruce Bennett Nissan responded

We appreciate your business and your opinion. Thank you for the review! -Todd Bennett, Owner

January 20, 2019

Great with service department. Not so good in other departme The service department, Brian, Bob , Joe and the young ladies are very helpful and professional. They place the need of the customer first snd go beyo More

by J savage 8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole service department. Have I missed their names????, Todd Bennett
Feb 21, 2019 -

Bruce Bennett Nissan responded

Thank you for the review! -Todd Bennett, Owner

February 28, 2018

I came in for an oil charge, walked out with a new car! I had been considering a new lease for a few months as the date to turn in my old car approached. I needed an oil change and BB Nissan had a sale. S More

by eBuzz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Campozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Crocker-McClellan, Jason Reis, Amanda Hull
Mar 23, 2018 -

Bruce Bennett Nissan responded

Thank you for the review! I am glad you had such a great experience, congrats on the new Rogue! – Todd Bennett, Owner.

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