Bruce Bennett Nissan

What a pleasure to work with this dealership! After three months of waiting for a new Leaf from another dealer I found the car we wanted available at Bruce Bennett. I called and found out however that the ca months of waiting for a new Leaf from another dealer I found the car we wanted available at Bruce Bennett. I called and found out however that the car was actually being held for another customer, though it was his second favorite color choice. Priscilla (sales-person) told me to give her a day and she came through! She found the other customer's first choice of color in North Carolina, thus freeing up the car I was calling about. She always responded to my messages extremely quickly, even going out in 98+ degree heat to take extra pictures of the car inside and out and email them to me. They not only honored my trade-in from the other dealer but made all the paperwork go quickly and smoothly. We live in NY so there was extra things to sign but Christina the business manager made it easy and painless. I would certainly recommend this dealership and Priscilla in particular! More

This dealership was a total scam. I went to buy a used vehicle they had advertised online. Took the car for a test drive and decided to put a down payment on the vehicle because I liked it. Before purchas vehicle they had advertised online. Took the car for a test drive and decided to put a down payment on the vehicle because I liked it. Before purchasing it, I talked to the salesman and the finance man about the history of the car, including the carfax. I specifically asked about the number of owners and if there was any accident history. I was told by both salesman that the car was never in an accident and only had one owner. They also told me that the car was a trade-in. I left a down payment on the car and was going to pick the car up in a couple of days when it was ready. The night that I put the down payment down, I went home and decided to lookup the carfax up on my own, only to find out that the car had been in an accident and had extensive motor damage and that the car was not a trade in, but was bought at an auction. I called the next day and they said that they never refer to Carfax. They refer to something called Autocheck. I have never heard of such a thing and even so, I was directly lied to and given false information in order for them to make the sale. I backed out on the car and they were apologetic. I was told that my down payment would be refunded. I called several times a couple of days after the refund was supposed to be given and was told it was going to take longer to go through. After one week of no refund, I called for a fourth time and was told that there was a mistake and "someone didn't do their job" after I had been guaranteed that my refund was put in place. At this point, I had to wait another week in order to get my refund. Each time I called the dealership, the receptionist told me that each person I requested to talk to was either "unavailable" or "making a sale". I would not recommend this dealership to anyone. They appear to be nice, but they are very sneaky and untrustworthy, Completely unprofessional dealership. More

bought a used car here after finding a listing online. spent a few hours at the dealership purchasing, trading my old car, setting up financing, transferring insurance, etc - all of which were handled smo spent a few hours at the dealership purchasing, trading my old car, setting up financing, transferring insurance, etc - all of which were handled smoothly and supported by a GREAT staff. everyone working must have said hello at some point, and i cannot imagine a better experience at a dealership kerri and christina did an incredible job - great energy, and definitely made the trip more interesting. i am still convinced they are twins.. but decided buying a car was more important than trying to prove it More

After test driving the 2013 Honda Accord and Civic and Toyota Camry and Prius C, my fiance and I decided to stop by Bruce Bennett Nissan to test drive the Altima.  We were almost certain that we were goin Toyota Camry and Prius C, my fiance and I decided to stop by Bruce Bennett Nissan to test drive the Altima.  We were almost certain that we were going to get the Accord, as we were both prior Honda owners, but we figured we should rule out the Altima before making our final decision.   I am a NYC Firefighter, and a former U.S Marine, and my fiance is a Assistant District Attorney, so the last thing either of us wanted to deal with was with a typical pushy car salesman.  As such, when Milton Martinez approached us we were both skeptical and to the point; we told him we just wanted to test drive the Altima.  Nothing more.  And that is exactly what he let us do.  But he also listened to us and before we knew it, he had us hooked.  He was extremely knowledgeable about the Altima and the Accord, able to compare and contrast the features and point out where the Altima was superior or at the very least equal.  To make a long story short, we bought the Altima right then and there.   We are extremely pleased with the car and even more pleased with Milton's professionalism, knowledge and straight forward approach.  No haggling over numbers, just getting to the bottom line and making us feel like he was doing all that he could to make sure we got the best deal possible on the car.   Thank you to Milton Martinez, who made this car buying experience pleasant and enjoyable. More

I have been leasing cars since 1987 and this has been by far the easiest and most professional experience I have had.I leased a Murano CrossCabriolet and requested pricing by email. Not only did I get a pro far the easiest and most professional experience I have had.I leased a Murano CrossCabriolet and requested pricing by email. Not only did I get a prompt reply but it was the best pricing as well. I would highly rate the dealership as well as Kerri . She was professional and spent time with me going over every part of the car. More

As a life long Toyota owner, I didn't anticipate being swayed by the new Pathfinder. Not only did I fall in love with the car, our salesman, Milton, was terrific. He was incredibly knowledgeable a being swayed by the new Pathfinder. Not only did I fall in love with the car, our salesman, Milton, was terrific. He was incredibly knowledgeable about the vechicle, was patient, courteous, pleasant and professional. He sealed the deal with no stress, no games and no financial gimmicks. We would definitely recommend this dealer and Milton in particular to anyone looking for a new car. More

Everyone at Bruce Bennet Nissan was very helpful and friendly. From pricing to customer service, my experience at Bruce Bennet was excellent. This was my second time purchasing a car there, and I look friendly. From pricing to customer service, my experience at Bruce Bennet was excellent. This was my second time purchasing a car there, and I look forward to continuing to work with them. I highly recommend doing business with Bruce Bennet Nissan! More

Richard, After only a few days with my new 2013 Nissan Richard, After only a few days with my new 2013 Nissan Altima, I have to tell you that I could not be more pleased with my car and my experience at Richard, After only a few days with my new 2013 Nissan Altima, I have to tell you that I could not be more pleased with my car and my experience at Bruce Bennett Nissan. The car itself has already met and exceeded my expectations. The interior has so many wonderful features and the car drives beautifully. As happy as I am with the car, I am even more happy with my interactions with everyone at the dealership. First and foremost, I have to thank you for your time, thoughtfulness and attention to detail. You made the entire process straightforward and stress free. You happily addressed each of my questions, treated me as a valued customer from the very beginning and demonstrated with your humor and genuine kindness that you were truly looking out for me during each step of the process. I cannot thank you enough for your ongoing communication and attention to detail. It is also worth mentioning that virtually everyone I have encountered at the dealership (both in person and over the phone) has been helpful and kind. Christina did a fantastic job helping me navigate financing and paperwork, and Patti in the service department has already been helpful in arranging the installation of the environmental protection package. There have also been countless others who have either held a door open, answered a question, or called to check on my experience. Thank you again for making this such a good experience. As thrilled as I am about my new Altima, I am also excited that I will have the opportunity to go through this process again in three years when my lease expires! I would absolutely recommend this dealership and this car to friends and family! More

This is probably one of the best dealerships around. From the moment you walk in until you drive off the lot its a no pressure what do we need to do too make you happy attitude is second to none. OK, this is the moment you walk in until you drive off the lot its a no pressure what do we need to do too make you happy attitude is second to none. OK, this is my 5th car that I am leasing from them but obviously there is a reason. This time around my sales person was 2nd to none..She is polite, friendly and knows her product! I would recommend her to anyone that is looking for a car. She did not pressure me into anything but helped me pick the right vehicle for me and my family. And from there the finance dept was fantastic. Christina is great! She took her time explaining everything and answering all and any questions without attitude, trying to rush me through just an easy experience. The dealership as a whole is fantastic and I really cant find a bad spot to say something negative about. If you are thinking of purchasing a car this is where you need to go! More

Buyer Beware. I had a bad experience with them and Buyer Beware. I had a bad experience with them and frankly, am shocked by the way they do business. They did not have the exact car I was lookin Buyer Beware. I had a bad experience with them and frankly, am shocked by the way they do business. They did not have the exact car I was looking for on the lot, which was a two-year-old Rogue with satellite radio and a navigation system in it. They were very helpful at the time of purchase and offered to install those features into a car in order to make the sale. What they did was put in a cheap, unreliable after-market radio and navigation system, which failed within a year. When I brought the car back and asked them to fix the system, they told me I was on my own. More