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Bruce Bennett Nissan
Wilton, CT
862 Reviews
Bruce Bennett Nissan has been in business for 30 years serving the greater Danbury, Norwalk, Stamford and Bridgeport areas with truly exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 862 reviews
May 28, 2017
Helpful, friendly, and knowledgable about the cars The second i walked into the dealership, i felt as though everyone wanted to help me. It was the first car i have ever bought so they helped me out wi The second i walked into the dealership, i felt as though everyone wanted to help me. It was the first car i have ever bought so they helped me out with all of my paperwork, prices, and my overall experience with buying a car. In the future I will always consider the Bruce Bennet nissan dealership for purchases. More
by rraslan
Employees Worked With
Christina Magnotta, Declan Crocker-McClellan, Paul Pinto, Matt Wolowitz
May 25, 2017
Purchased Pathfinder SV. Excellent experience. Salesman Jorge Campozano did an excellent job from beginning to end. Finished one Pathfinder lease and began a second. Very pleased with car. Previ Salesman Jorge Campozano did an excellent job from beginning to end. Finished one Pathfinder lease and began a second. Very pleased with car. Previously was a Ford Explorer owner. More
by Goldens
May 24, 2017
Did not provide me with a second key for a car I brought I normally don’t like writing reviews, but in this case I felt like I had too. Bruce Bennett Nissan say’s they are different from other dealership b I normally don’t like writing reviews, but in this case I felt like I had too. Bruce Bennett Nissan say’s they are different from other dealership because they say We Go The Extra Mile To Make It Worth Your While. In this case they did not go the extra mile for me. I was recommended by a friend to this dealership, I walked in and brought 2 cars from them. After signing the papers I got the keys to my cars. Then I realized that the salesman only give me 1 key to one of my cars. I then asked him were the 2nd key was and he said let me go look for it. A few minutes later he comes back and says the person who took the trade in didn’t get the key from that person. So he told me he had tried contacting the person to see if they can get me the spare key. Waited a few days for the salesman’s to respond after calling him repeatedly. After a few days the salesman told me he couldn’t get the second key from me. So I asked him what he could do from me since he couldn’t get it for me. He then told me that I can buy a key from them and they will see if they can get it for me at cost. After a day of not hearing back from him. I called him and couldn’t get a hold of him. He had his manager call me back and told me the key would cost over $300 for program and cutting the key. (Keep in mind I walked in and brought 2 cars all in 1 day.) $300 does not sound like at cost to me. So I went out and did my own research. I called back and asked if they could do anything for me if I went out and brought my own keys. They said they wanted $125 plus tax to cut and program the keys. $125/hour was the ongoing rating for service. I was willing to buy my own keys. After a few days of countless calling back they said they would do it for $75 plus tax ended up being $85. It took them less than 10 minutes to cut and program and still charged me $75 plus tax. Really?? If they were charging $125/hr and it took them 15 minutes to do it, so shouldn’t it have been $31.25 for 15 minutes of service? Needless to say I was hoping they would just program the key for free for me, since I went out and paid for the keys. I was totally dissatisfied with the level of service I was giving after buy 2 cars from Bruce Bennett Nissan. I would not come back to this dealership nor would I recommend them either More
by Wilw
Employees Worked With
Paul Pinto
May 22, 2017
GREAT experience and service! Amie Bennett and her staff are wonderful! I bought a car at Bruce Bennett for my Mom and they took GREAT care of her. Truly a simple and pleasant car Amie Bennett and her staff are wonderful! I bought a car at Bruce Bennett for my Mom and they took GREAT care of her. Truly a simple and pleasant car buying experience. More
by Rui Lopes
Employees Worked With
Amanda, none none, Paul Pinto
May 19, 2017
Amazing! Bob Furman (service department) and David Reyes Guerra (sales) are amazing employees. Their kindness, sympathy and knowledge of what is been dealt is Bob Furman (service department) and David Reyes Guerra (sales) are amazing employees. Their kindness, sympathy and knowledge of what is been dealt is incredible. I am very pleased overtime that I come for a service or purchasing a vehicle. More
by wood
Employees Worked With
David Reyes-Guerra
May 12, 2017
Just went to look Went in just to look, and do some research since we are moving out of state. From a logistics stand point moving a mini van, moving truck and a new ca Went in just to look, and do some research since we are moving out of state. From a logistics stand point moving a mini van, moving truck and a new car is a bit much. We met with Marvin and explained to him that we were not there to purchase anything, but more just to get the feel of the car so when we move we know what we want. Marvin had no problem with this and still offered his undivided attention and knowledge of the vehicle we were looking at which was a 2017 Maxima SR Midnight edition. Marvin and Declan who is the sales manager both won us over without the pressure that a normal sales team would have. They were very relaxed and accommodating. After a test drive which was not at all planned, but very much enjoyed we decided to go ahead and make a move on leasing the maxima that we had been looking for. They did not have the color we wanted in stock and got right to work finding one. They found one by the end of the day. They are even setting up transport of our new vehicle to our new home. Marvin and the team go above and beyond to make sure that you are satisfied and confident in your purchase. More
by Doug K
Employees Worked With
Christina Magnotta, Declan Crocker-McClellan, Marvin Little
May 12, 2017
Excellent Mark is a great sales person very kind we had a bad experience on another dealer but in Bruce Bennett was excellent we enjoy since the moment we walk Mark is a great sales person very kind we had a bad experience on another dealer but in Bruce Bennett was excellent we enjoy since the moment we walk in we felt like home More
by Freddy Mendez
Employees Worked With
Mark Fracker
May 11, 2017
very good with the exception of having to wait a long time to see a sales person the overall experience was excellent and the price paid was fair. Moe was very with the exception of having to wait a long time to see a sales person the overall experience was excellent and the price paid was fair. Moe was very friendly and explained all of the features of the vehicle to me patiently. He had great knowledge of the product he was selling More
by rogue
Employees Worked With
Mo Mohammed Azhar
May 09, 2017
The best I came to Bruce Bennett Nissan looking for a new car... not only did I manage to get that I had Matt as my sales guy and he went above and beyond to m I came to Bruce Bennett Nissan looking for a new car... not only did I manage to get that I had Matt as my sales guy and he went above and beyond to make this experience quick and easy and I had my new car lightning fast!! I really appreciate everything he did for me and would recommend Matt to anyone and everyone looking for a new car and a terrific sales associate!!! Thanks for everything More
by Dom326
Employees Worked With
Matt Wolowitz
May 08, 2017
Experience & Service Bruce Bennett is horrible. I don't recommend anyone to buy a car from them. I was sold a car which I was told it was certified. That was a lie. I then Bruce Bennett is horrible. I don't recommend anyone to buy a car from them. I was sold a car which I was told it was certified. That was a lie. I then was told it had extended warranty when I purchased and took it in one day for service and I have no warranty. I was also told upon purchasing it came from the owner and it was in good condition and I had nothing to worry about. I have took my car in numerous times because of the different lights that come on and they do nothing but reset the codes. I spoke to the GM and the only thing she did was try to compare it to when someone gets sick. I handed them a check for $16,000 to only get lied to.The transmission should not have went already and they should of been willing to assist which the GM had nothing but an attitude. The sales crew there lie just to make a sale. The service department will have you keep coming back just to keep charging you. STAY AWAY. If your going to use Nissan try a different location. They sold me a lemon. The service guy says there were codes from the past before I purchased. More
by Shameeta
Employees Worked With
Matt A. , Christina Magnotta
