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Brown's Sales and Leasing Elkader
Elkader, IA
114 Reviews
Brown's Sales & Leasing, located at 109 Gunder Road Elkader, Iowa is happy to tell you that we've been serving the West Union IA, Manchester IA and Prairie Du Chien WI area for 60 years. With those years comes invaluable expertise, which we put to your advantage. We offer both new and used Chevrolet, Buick, Ford, Chrysler, Dodge, Jeep and RAM models, parts, service and financing.
We hand pick each member of the Brown's Sales & Leasing team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Brown's Sales & Leasing a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 11:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 11:30 AM
Sunday Closed
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Showing 114 reviews
October 16, 2019
Sales experience Good communication during online inquiry. Sales staff was helpful and easy to work with during purchase visit. Long trip from our home but we were th Good communication during online inquiry. Sales staff was helpful and easy to work with during purchase visit. Long trip from our home but we were there and back home the same day with a used vehicle that we are happy to have found. More
by KenWilvette
Verified Customer
October 15, 2019
Expectations were met and exceeded. My issue was resolved and I was kept informed on the status of repairs that day. Professional and friendly staff. Clean facilities and nice televisi My issue was resolved and I was kept informed on the status of repairs that day. Professional and friendly staff. Clean facilities and nice television. More
by WHUSER
Employees Worked With
Tyler Keegan
October 15, 2019
Service They were able to schedule my service the next day and completed the repair in faster than promised. The cost was exactly what was quoted in the esti They were able to schedule my service the next day and completed the repair in faster than promised. The cost was exactly what was quoted in the estimate. More
by MERICKSON99
Employees Worked With
Melissa and Tyler
October 15, 2019
Excellent service Got me in quickly, very helpful and thorough. Great customer service. Friendly. Communicated with me regarding issues and were able to fix things same Got me in quickly, very helpful and thorough. Great customer service. Friendly. Communicated with me regarding issues and were able to fix things same day. More
by MISSY_BIRCH
Employees Worked With
Chris Henry
October 15, 2019
honest service with no pressure The sales rep. pointed out issues with out me having to find them. There was no pressure to purchase. The sales rep. made sure I was comfortable wit The sales rep. pointed out issues with out me having to find them. There was no pressure to purchase. The sales rep. made sure I was comfortable with the deal. The dealer ship was willing to bring in a vehicle from another location for convenience. The finance associate was friendly and helped work with the lender to do our loan. More
by AARONS319
September 24, 2018
Stop Here First I've been a satisfied customer of Brown's in Elkader for years; since 1993. If you're absolutely in love with your current dealer do yourself a favor I've been a satisfied customer of Brown's in Elkader for years; since 1993. If you're absolutely in love with your current dealer do yourself a favor and get your best deal, then go to Brown's. I don't care what your vehicle situation is; at the very least go there for any repairs or service needs. They go out of their way to accommodate you. Friendly staff and comfortable waiting area. Plus they give you updates as to where they are on your vehicle's progress. More
by Allan Sundermeyer
Employees Worked With
Melissa, service advisor. Ben Hepke, Sales. Forest Brown; The Boss in Elkader. They're all good!
August 07, 2018
Wonderful Experience As always, another wonderful stress free experience at Brown's in Elkader. The salesman/staff were very accommodating. The vehicle I was interested in As always, another wonderful stress free experience at Brown's in Elkader. The salesman/staff were very accommodating. The vehicle I was interested in was at another dealership so they had it driven almost 2 hours to the Elkader location just so I could test drive it, that same day. The salesman was very knowledgeable of the vehicles history and specs, even though they had just received it and they stayed an hour past closing time to close the deal and send me home in my new Truck. Got the vehicle I wanted, at the price I wanted with friendly service and a free tank of gas to boot. More
by Joe S.
Employees Worked With
Greg Cummer
June 15, 2018
Chevy Colorado Have bought several vehicles from Browns and have always been happy with dealing with Wade and all staff. Good deal on vehicle and our trade in values Have bought several vehicles from Browns and have always been happy with dealing with Wade and all staff. Good deal on vehicle and our trade in values. More
by hckuhse
Employees Worked With
Wade Helle and Wes Lawson
April 18, 2018
Brown' Sales and Leasing, Elkader Had been looking for a vehicle for quite some time, i got involved with another dealer who I had told I had the check for a vehicle and made an appoin Had been looking for a vehicle for quite some time, i got involved with another dealer who I had told I had the check for a vehicle and made an appointment to meet the sales rep and the day I was headed out the door, I got a simple e-mail from the General Manager that the car was sold overnight! Really, overnight. Thats when my wife and i took a few minutes to rethink a new plan on what to do. We chose Browns's in Elkader because after many trips through their display of cars over the years, we knew they had high quality used vehicles! I then looked up vehicles that met our needs and called Lori, who helped us connect with Wes our salesperson, sat with Wes and went through our story and he was more than willing to get us in a good car. The whole process with Lori, Wes and Kelsey was a treat after what we had gone through. Our feeling that dealing with local small town dealership with friendly customer oriented people sure makes life more enjoyable. Hats off to Browns's and their super staff. Would recommend them anybody! More
by Ford guy
Employees Worked With
Wes, sales guy, Lori Internet coordinator and Kelsey in warranty and sale processing.
April 11, 2018
Bad experience When we picked up the pickup it was loud in the cab. We returned the pickup to the dealer and the brakes were smoking and oil was running out of it. I When we picked up the pickup it was loud in the cab. We returned the pickup to the dealer and the brakes were smoking and oil was running out of it. It is back at service again. Not good for an almost $2000 bill. More
by Clynn
Employees Worked With
I don't know who I worked with.
