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Brown's Ford of Johnstown, Inc.

Johnstown, NY

4.8
42 Reviews

121 N Comrie Ave.

Johnstown, NY

12095

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42 Reviews of Brown's Ford of Johnstown, Inc.

January 04, 2025

Courteous, friendly, thorough. Although I was probably the last customer that New Year’s Eve they did not rush me. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 20, 2024

I've been with browns Ford for years always been treated fair they are always ready to help my wife and me buy are vehicles there no problems More

by R.i.@12032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every body in sales including owner.steve pike in service
December 20, 2024

Everyone is always polite. I have never had any issues with the work they have done More

by maureenmiller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
they were great
December 10, 2024

Kept me up to date with what was needed to fix my car. Never did anything without my approval. More

by robinvanpatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
November 14, 2024

I can’t speak of the total dealership operations but the salesperson I interacted with his name was Mike I believe, was not the pushy salesperson that everyone associates with salespersons. He was cordial a More

by Apapanicolas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Larry
November 05, 2024

I arrived at Brown's Ford at approximately 10:25 am and was asked if I was dropping my car off or would I be waiting for service. I was waiting so I was informed to wait in their waiting room. The TV was o More

by Celestina
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve Pike(108)-Serv. Adv.
August 06, 2024

Service department needs some help the guys are rude when asking questions and when asking why it’s not under warranty More

by Mattlyna7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 15, 2024

I was very pleased and polite and fast service would recommend yous to anybody was happy my car was up and running thank you The service people was very under standing about my car Thank you again More

by brendlakendle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
July 11, 2024

Service was good. Staff and technicians were friendly. Was able to get my car back in reasonable time. More

by rutauskass
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
May 27, 2024

Both saleswoman and credit advisor are awesome. Very informative and know they’re business, would highly recommend both More

by Shults
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya
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