Back

Brown's Ford of Johnstown, Inc.

Johnstown, NY

4.7
59 Reviews

121 N Comrie Ave.

Johnstown, NY

12095

Directions

Is this your dealership?

By Type

59 Reviews of Brown's Ford of Johnstown, Inc.

November 14, 2025

We have now purchased 2 vehicles from Brown’s Ford. We are extremely pleased with our purchases. The first time we went to Brown’s it was for service on our F250 Diesel, the service was amazing. More

by Rollint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britney & Mike in sales
November 14, 2025

Very good service they were very friendly and willing to answer all my questions I would recommend to any one More

by bick925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al sorry I am not good with names
October 30, 2025

Work was done on time and correctly the first time there. Even did recall Work while there. More

by sullyres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't pay attention
October 23, 2025

I purchased a used 2023 Ford certified f150. On my way home a check engine light came on. They can not look at it for a week. I have to leave it for an unknown amount of time, which I understand More

by pompier1577
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike
October 22, 2025

Great experience, vehicle was completed on time with no complications. I would recommend them for truck service More

by dstack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
September 05, 2025

Everyone was very nice and professional. Excellent service! They went out of their way for me in giving me a ride. More

by princesslk04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pike and if accurate "A14"
August 30, 2025

My check engine light was on and I went to the Johnstown Ford for service. I thought I had made an appointment on line, but apparently it didn’t go through. I explained this to Service Advisor Stephen Pike, More

by deborahkysor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pike
August 29, 2025

They expected me to leave my vehicle all day and purchase a rental car for something that took 3/10 of an hour to do and I had to make an appointment over a month in advance. I definitely would not recommend More

by SJ desantis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know their names
August 28, 2025

Always prompt and professional service. Always satisfied with their service. This is why I always buy Fords for our business More

by mswartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Seth
August 04, 2025

Very courteous and helpful. Worked great for me to get me the exact vehicle that I was looking for. Very reasonable and fair. No pressure More

by litzingerkevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Suchet, Brittany Suchet, Terry
1
...