Brown's Ford of Johnstown, Inc.

I can’t speak of the total dealership operations but the salesperson I interacted with his name was Mike I believe, was not the pushy salesperson that everyone associates with salespersons. He was cordial a salesperson I interacted with his name was Mike I believe, was not the pushy salesperson that everyone associates with salespersons. He was cordial and answered my questions which made the experience a lot easier. More

I arrived at Brown's Ford at approximately 10:25 am and was asked if I was dropping my car off or would I be waiting for service. I was waiting so I was informed to wait in their waiting room. The TV was o was asked if I was dropping my car off or would I be waiting for service. I was waiting so I was informed to wait in their waiting room. The TV was on so there was something to watch while I read my book. Time passed quickly and I waited approximately 30 minutes for my vehicle to be serviced. I was very happy with the experience with everyone. I will be taking my vehicle back. More

Service department needs some help the guys are rude when asking questions and when asking why it’s not under warranty asking questions and when asking why it’s not under warranty More

I was very pleased and polite and fast service would recommend yous to anybody was happy my car was up and running thank you The service people was very under standing about my car Thank you again recommend yous to anybody was happy my car was up and running thank you The service people was very under standing about my car Thank you again Very satisfied More

Service was good. Staff and technicians were friendly. Was able to get my car back in reasonable time. Staff and technicians were friendly. Was able to get my car back in reasonable time. More

Both saleswoman and credit advisor are awesome. Very informative and know they’re business, would highly recommend both Very informative and know they’re business, would highly recommend both More

Friendly, accommodating, helpful with securing a reasonable vehicle loan rate, and preparing the vehicle with excellent care at delivery. Being available for questions regarding the use of options, reasonable vehicle loan rate, and preparing the vehicle with excellent care at delivery. Being available for questions regarding the use of options, and vehicle knowledge at delivery. More

Excellent service. Steve, who occupies the front desk is extremely polite & accommodating. The technicians are clearly knowledgeable & efficient. Steve, who occupies the front desk is extremely polite & accommodating. The technicians are clearly knowledgeable & efficient. More

I appreciate they are keeping my car safe! Steve pike takes good care of me … Steve pike takes good care of me … More

Good communication between dealer staff and customer. Great there is a valet service. Prompt time to complete. Courteous and knowledgeable staff. Great there is a valet service. Prompt time to complete. Courteous and knowledgeable staff. More