Brown's Ford of Amsterdam
Amsterdam, NY
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My experience with them was nothing but pleasant. The sales man answered all questions I had and had all to see if everything is still going well since my purchase. The sales man answered all questions I had and had all to see if everything is still going well since my purchase. More
The service writer couldn’t answer my question. I asked if there was a way to print off a list of all the current and previous services I had done at the dealership. My answer was “ I don’t think s I asked if there was a way to print off a list of all the current and previous services I had done at the dealership. My answer was “ I don’t think so, no”. I had the brakes checked and never got a copy of what the actual measurements were regarding the brakes that I have gotten 3 times in the past. All I was told was that I need the pads and rotors replaced very soon. He told me that the spark plugs needed replacing at the 100,000 mark which I was, and told him that not today as I didn’t have the money. I was then told that it’s really needed. I showed him some warnings that came up on my app and he told me that it’s fine and the vehicle needed to have the salt washed off the sensors more often. I don’t know how a power train malfunction would be generated by a salty sensor on the exterior of the car. Same goes for a hill start assist warning. Never got a price Eaton a price to change the plugs either. More
It was a pleasure doing my deal with Bruce! He knows what I need and found me a truck that is useful and practical at an affordable monthly payment. I’m a repeat customer for 26 years. I’m loya He knows what I need and found me a truck that is useful and practical at an affordable monthly payment. I’m a repeat customer for 26 years. I’m loyal because every experience of purchase and repair has been a good one! More
Nice dealership- small, not overrun by multiple sales associates No pressure on vehicle purchase I would have liked a more detailed explanation of the I was looking at in relation to my needs and extras associates No pressure on vehicle purchase I would have liked a more detailed explanation of the I was looking at in relation to my needs and extras on the vehicle. Not a fan of the push on add- ons such as treatment but I understand it is the nature of the beast. More