Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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TJ, my salesman was phenomenal. I buy cars constantly --this is my 2nd this year alone. He was one of the most professional, knowledgeable, and patient salesmen i have come across ever. The pricing was --this is my 2nd this year alone. He was one of the most professional, knowledgeable, and patient salesmen i have come across ever. The pricing was up front and the best from the beginning, they delivered my truck the same day i made the decision ---- Finance was great, no pressure, welcoming. I honestly do not think i have had a better experience buying a car. -- 2013 Jeep Wrangler Sahara Unlimited More
Ive been a jeep owner for over 10 years, and I went in to trade my jeep in and get a new one. I dealt with Mel who was knowledgable and super pleasant. I would never go anywhere else trade my jeep in and get a new one. I dealt with Mel who was knowledgable and super pleasant. I would never go anywhere else More
Mr. Reilly was amazing. Very friendly and knew what he was talking about. Made me feel very comfortable and set me up with a vehicle with everything I wanted and so much more. He took the time to thorough was talking about. Made me feel very comfortable and set me up with a vehicle with everything I wanted and so much more. He took the time to thoroughly show me the vehicles ins and outs. Already referred him to numerous of my friends and will defiantly be coming back with my family members. More
Best car buying experience to date. Excellent from the first contact through getting the car. Would definitely recommend this dealership to anyone looking for a jeep! first contact through getting the car. Would definitely recommend this dealership to anyone looking for a jeep! More
My overall experience was good at Browns Jeep dealership. The staff was friendly and attentive to my needs. The salesman Rich Liquori showed me a variety of used Jeeps I was intersted in and was very helpful The staff was friendly and attentive to my needs. The salesman Rich Liquori showed me a variety of used Jeeps I was intersted in and was very helpful in finding the car I wanted. Rich and his manager worked with me to find a price we both could agree upon. Despite spending a little more than I wanted for the car, I feel it was a fair price as both sides gave in a little to get a deal done. Delivery of the vehicle was a smooth and speedy affair, everything was ready for me when I picked the car up. They also did a good job of explaining the extended warranties and helped me choose one that fit my needs. I would recommend Browns Jeep to others and would most likely do business with them again in the future. The only unknown for me is the service department as I have not brought my car in for service yet. More
I LOVE my new JEEP!! And I couldn't have been more pleased with the service that I recieved from the team at Brown's, but specifically from my salesman Sal! I was greeted warmly when I walked into t pleased with the service that I recieved from the team at Brown's, but specifically from my salesman Sal! I was greeted warmly when I walked into the dealership, was able to look around for a moment with out being bombarded by dozens of salemen. Once introduced to Sal, it was a pleasure from the start, he was nice, honest, but most importantly listened to me. He was patient (I was a bit undecided) but eventually, together, we found MY Jeep! He knew the car extremely well - I had a lot of questions, and he answered them all. He explained all of the paperwork, for both the new purchase and my trade-in, clearly. Everything he told me during the process was honest, and there were no surprised when I picked-up my car, amazing!I never once felt pressured into purchasing a car - it was just an easy experience. I left the dealership confident in my decision, and very happy! It really was a pleasure to work with Sal, I have already told many of my friends, family, and co-workers to go to Brown's and see Sal, and I hope that they do. I could not have asked for a better experience! More
Sal DiStefano was the reason my car shopping experience was so pleasurable. He was knowledgable, friendly, courteous and prompt. I would highly recommend Sal and this dealership to all friends and family was so pleasurable. He was knowledgable, friendly, courteous and prompt. I would highly recommend Sal and this dealership to all friends and family. In fact, the Brown's employees were all helpful and attentive - from sales to the finance manager. Best car shopping experience!!! More
Never called me back. I had to keep calling to see if my loan was approved. Also if they called the bank for payoff on my other car. It took a week to make a deal that never went through. Went to anothe loan was approved. Also if they called the bank for payoff on my other car. It took a week to make a deal that never went through. Went to another dealer and the same day i left with a new car. Would not recommend this dealer to my enemy. More
A stress free new car purchase. Is that really possible? I didnt think so until this week. We were in the market for a new minivan to replace our aging Saturn Relay. I had done my homework and reseached I didnt think so until this week. We were in the market for a new minivan to replace our aging Saturn Relay. I had done my homework and reseached everthing online eventually coming to the conclusion that a Town and Country minivan would be the best choice for our family. I was undecided on a color, but knew exactly which options I wanted, and felt I educated myself well enough on the vehicle to make contact with a dealership. I chose Browns as a starting point because of its proximity to my house, and positive experiences that my parents and sister had there. This was to be my first Chrysler product. I loggen onto Browns website and browsed their inventory. The website was easy to navigate and even showed the vehiles window stickers. I found a van that was optioned exactly how I wanted and clicked "recieve ePrice". In a very short period of time, I recieved an email from Jeff DePinto who is one of their internet reps. He quoted an almost too good to be true price. I was skeptical to say the least, but I figured I would listen to what he had to say and emailed him back with instructions to give me a call. He did, almost immediately. He very clearly explained how he came to the price that was quoted, rebates that applied and discounts that were given. I thought the price was more than fair so I took a quick ride to the dealer. Upon arriving at Browns, I met Jeff who introduced me to salesman Sal Distefano. I liked Sal right from the start, and I usually dispise car salesman, he was friendly and didnt play any games. I told him which options I had to have and asked to see a few different colors. He quickly came back with several sets of keys and we ventured off into the vast parking lot. After deciding on a color and a quick test drive, we went back into the showroom. I was waiting for the typical back and forth between salesman and manager. It never happened. Maybe we sat at his desk for 15 minutes while he typed up the purchase order. No games. No drama. Done Deal. It is common for me to purchase 2 or 3 cars a year, so I am no stranger to the process, it's usually the Finance guy that blows the deal for the dealership. Not this time. I told Sal what interest rate I was quoted at the local credit union and he sat me down with Finance guy Rich (I forget his last name). He was a nice guy, didnt try to sell me anything in an overly pushy fashion, he explained what they offered, I told him what I wanted. No games. No drama. Done Deal. I would recomend this dealer, ask for Sal, I hope my next car purchase is as smooth as this one was. Thank you Sal, Jeff, and Rich. More
We had an unusual circumstance in needing to replace a 2012 Town and Country minivan that was less that than 4 months old. When we had problems getting a fair replacement payout from our insurance company 2012 Town and Country minivan that was less that than 4 months old. When we had problems getting a fair replacement payout from our insurance company, Sal made the extra effort of dealing directly with an adjuster and getting us a fair payout as well as giving us an extremely good price on the replacement van. He also was very gracious in holding a potential van while we waited for the insurance issues to be resolved. We were very pleased with Sal and Brown's and would definitely recommend them to anyone else. More