Brown's Chrysler Dodge Jeep Ram

I had a 5 year old car with very low miles on it and in very good mechanical condition. It did need some minor body work & I had a little over a year left on the payments. I only wanted to get rid of it be very good mechanical condition. It did need some minor body work & I had a little over a year left on the payments. I only wanted to get rid of it because I was having financial problems & was looking to lower my payments. A friend of mine had purchased a new Jeep from Brown's & was very satisfied with his buying experience. I looked through Brown's internet sales & saw a vehicle that really interested me. The price was a little high, but they were offering a $1000 discount if financing was done through them & a special internet price. I inquired about the vehicle on a Thursday nite & received a call the next day from internet sales asking me if I was still interested in the car. I said yes & an appointment was set for later that day when I got off from work to see & test drive the car. I arrived a few minutes before the agreed upon time & ended up waiting over 1/2 hour before being waited on. Rich L finally came over & apologized for the wait. ( Then came the good news? ) He told me that the car had all ready been sold & blamed internet sales for being inept. I am a very patient person so I asked what he was going to do for me. He showed me a few other cars, same model, with various mileage. I finally settled one one with about twice the mileage as the one I was interested in. We settled on a price, but the amount that he was offering me for my trade was very low. His reasoning being that the car was in good shape, but old. I went along with him & agreed to buy the car. I went the next Monday to pick up the car. The car was written up for over $600 more than we had agreed on & I was talked into buying an extended warranty because it would lower my interest rate. I had someone check out what they were selling my trade in for. They were asking more than twice what they gave me for it, & their internet price was about $1200 less than their asking price. Never buy a car when you are tired or under pressure. ( Also when I went to pick up the car I was not shown how anything worked, the valve caps were missing. I had to replace the rear wiper after 3 weeks. Car is supposed to be a Certified Pre- Owned. The car was super clean except for a tooth pick & floss picks in the glove dept.) More

We had prior knowledge of the Chrysler Town & Country Touring Van being a quality car. Brown's sales personnel were very courteous, knowledgeable, and straightforward. There was no high pressure sales Touring Van being a quality car. Brown's sales personnel were very courteous, knowledgeable, and straightforward. There was no high pressure sales or haggling over the price. Brown's sales personnel worked with me to come up with the best possible price. Honoring USAA New Car Buying Service Internet Certificate for "Guaranteed Low Price" was a big plus. Our entire car buying experience was so good at Brown's that we plan to go there first for our next automobile purchase. More

I said something to my wife as we were finishing up the purchase of her 2012 Fiat 500 Pop...."I have never had such an easier car buying experience in my life." She agreed. From the minute we walked into purchase of her 2012 Fiat 500 Pop...."I have never had such an easier car buying experience in my life." She agreed. From the minute we walked into Browns we were helped without pressure. Kevin Birmingham answered every single question we had, he is a well of knowledge when it comes to the Fiat brand. I was happy to talk to him and see his enthusiasm for cars in general. Financing was a breeze, delivery was on time, car was prepped perfectly. No complaints. Now I just need to figure out a way to buy another Fiat, this time a Fiat Abarth! Thanks Kevin and Browns Fiat 112. You have earned yourself some new and happy customers. -Steve and Maryrose Evans, Patchogue NY- More

I had a great experience and feel like i got a good deal i bough a Dodge ram pickup and am happy with the truck i bough a Dodge ram pickup and am happy with the truck More

Harry is the best... This is the third Dodge Ram I have purchased from Harry. I have always felt very comfortable working with Harry! He works hard to get the job done. purchased from Harry. I have always felt very comfortable working with Harry! He works hard to get the job done. More

From walking in the door to walking out with our new car keys Chris made the experience enjoyable! Thanks for all your hard work Chris! keys Chris made the experience enjoyable! Thanks for all your hard work Chris! More

Gerry was great and made the purchase of our almost new grand caravan very easy. The finance guy whose name escapes me was awesome as well, overall we had a very good experience with Browns and would cert grand caravan very easy. The finance guy whose name escapes me was awesome as well, overall we had a very good experience with Browns and would certainly purchase another used or new vehicle from them. More

Great dealership.great customer service very competitive pricing,knowledgeable of all the cars and trucks they sell or fix. Second vehicle from them and i am sure more to come. pricing,knowledgeable of all the cars and trucks they sell or fix. Second vehicle from them and i am sure more to come. More

I thought experience was great, people friendly; however was given a monthly price for financing and was not told it could change based on my credit rating. Payment was about $35 more per month. I purchas was given a monthly price for financing and was not told it could change based on my credit rating. Payment was about $35 more per month. I purchased Jeep anyway, but I was very upset to find out the new price at the time I was actually sitting down with the finance manager to sign papers. I do love my Jeep Wrangler! More

Sal DiStefano was excellent during the sale process and made buying my Jeep a great experience. He was very thorough in answering all my questions and demonstrating all the features of the vehicle. It wa made buying my Jeep a great experience. He was very thorough in answering all my questions and demonstrating all the features of the vehicle. It was nice to deal with a salesman as caring and knowledgable as him. More