Brown Honda

Our Honda Odyssey is 19 years old and rarely driven as we keep it as extra. Took it in for an oil change, recall and to check the tire. It was fine promptly, but the 36 dollar charge for the valve stem was keep it as extra. Took it in for an oil change, recall and to check the tire. It was fine promptly, but the 36 dollar charge for the valve stem was excessive. Also, it was not washed, which I thought was always fond when you have a service call. The gentleman that assisted me, as there was no one in the center when I arrived, was helpful, kind and got me out promptly. He provided great service, possibly the manager. Also, the oil change mileage sticker was not on my windshield, so I had to go in a second time and get it. B More

Brown Honda Toledo, Ohio, parts manager, Mark Adkins is very rude, incompetent and a lousy customer service employee! He treated a customer very disrespectful and rude! He is not suited for the position very rude, incompetent and a lousy customer service employee! He treated a customer very disrespectful and rude! He is not suited for the position he is holding! at Brown Honda, who is a great company and we are loyal customer! For many, many years! C Chinea More

Great customer service! Won’t buy from any other dealer in Ohio. I moved to Columbus 5 years ago and still buy from Brown Honda. Arthur is professional, patient, and works w Won’t buy from any other dealer in Ohio. I moved to Columbus 5 years ago and still buy from Brown Honda. Arthur is professional, patient, and works with the customer to get them into their vehicle of choice. More

Representative at Honda Express was very helpful and kind. Thanks for the Great oil change and other service that was done for my Honda CRV. kind. Thanks for the Great oil change and other service that was done for my Honda CRV. More

Honda representative was polite and professional, Services needed were explained and sevices were completed within an acceptable amount of time. Services needed were explained and sevices were completed within an acceptable amount of time. More

Excellent dealership with exceptional service. Sam and Tristen at Express have been extremely helpful! They are a valuable asset to the dealership Sam and Tristen at Express have been extremely helpful! They are a valuable asset to the dealership More

Wow! My experience buying a new CR-V was E-X-C-E-L-L-E-N-T! Wendy made it fast and easy. Well, this is not my first experience buying a new vehicle from h My experience buying a new CR-V was E-X-C-E-L-L-E-N-T! Wendy made it fast and easy. Well, this is not my first experience buying a new vehicle from her, and every time I am very happy with her knowledge and helpfulness. I trust she’ll guide me to make the best decision. Wendy, thank you and thanks to the other Honda staff, including Mark who shuttled me from my home to the dealership to pick up my new gig!💃🏽💃🏽💃🏽 ~Moji T. More

Vincent Rhoades was excellent. He helped me locate and order the Civic model I was looking for. Great support! He helped me locate and order the Civic model I was looking for. Great support! More

Four years ago I leased my first car with you. It was a nobrainer to go back for my new leased car. When I first talked to Ahamad Cheaib by phone, I knew right away that he was going to be my “p It was a nobrainer to go back for my new leased car. When I first talked to Ahamad Cheaib by phone, I knew right away that he was going to be my “person”. He never hounded me and he worked with me in every conflict I had imagined. I thank him for the assistance and integrity and I thank Brown for two wonderful lease experiences. “A.C. He is a valued employee who should be recognized for all of the above and for his ability to put a customer at ease with no high pressure anxiety. Thank you for this opportunity to sing high praises for “A.C.” I certainly will pass on his name and Brown. More

Wendy Cooper is the best. She helped locate my new car in less time than I’d expected. This is my 4th Ridgeline. Great vehicle. It’s perfect !! Couldn’t be happier. She helped locate my new car in less time than I’d expected. This is my 4th Ridgeline. Great vehicle. It’s perfect !! Couldn’t be happier. More