Brown Honda

out of state buyer I purchased a pre-owned Honda with the outstanding help of Mark Fitzpatrick. I was looking at multiple vehicles from other dealerships & was impressed I purchased a pre-owned Honda with the outstanding help of Mark Fitzpatrick. I was looking at multiple vehicles from other dealerships & was impressed by the courteous & prompt communication here.I requested multiple pictures of condition & all my correspondence was returned in a timely manner. Really went out of their way to work with me & make me happy. More

Good Customer Service We've purchased 2 Hondas from Brown with Gabe Heil. Both times were great experiences. Customer service is great, friendly, easy, and we felt we were We've purchased 2 Hondas from Brown with Gabe Heil. Both times were great experiences. Customer service is great, friendly, easy, and we felt we were treated fairly with prices. More

Experience Good experience. Well planned with my sales personnel so did not have to spend all day at the dealership. Go early during the week and in the morning Good experience. Well planned with my sales personnel so did not have to spend all day at the dealership. Go early during the week and in the morning and much smoother than late in the week or weekends. More

oil change very helpful in pointing out future needs. very fast service, nice customer waiting area. i like the car wash when service is completed. i will be bac very helpful in pointing out future needs. very fast service, nice customer waiting area. i like the car wash when service is completed. i will be back. More

Great Services Was in for oil / filter change also Transmission fluid / filter change. Was told it be about 2 hours and was done in less than 1 hour. I was very pl Was in for oil / filter change also Transmission fluid / filter change. Was told it be about 2 hours and was done in less than 1 hour. I was very pleased! More

Oil, Filter, Wiper Blade changes, Tire Rotation 2015 CRV Professional, courteous, friendly, quick Brown Honda service displayed by Sylvain Lapare/3258 and the Brown Honda service staff to change the Oil, Fil Professional, courteous, friendly, quick Brown Honda service displayed by Sylvain Lapare/3258 and the Brown Honda service staff to change the Oil, Filter, Wiper Blades, rotate the tires, and do a Multi-point Vehicle inspection. More

Great customer service. While traveling for work, my check engine light started flashing. I call the nearest Honda dealer because I knew that I would great reliable service While traveling for work, my check engine light started flashing. I call the nearest Honda dealer because I knew that I would great reliable service and be taken advantage. Again, perfect service. Thank you. More

Great outcome! I loved that you washed my car and added air to my tires as part of your service. The roof rack and rails look great! Didn't open up right at 7:00 bu I loved that you washed my car and added air to my tires as part of your service. The roof rack and rails look great! Didn't open up right at 7:00 but about 7:10. Only reason I didn't give 5 stars. More

Unacknowledged I usually have great service here, but today it was hard to even get acknowledged as a customer. I'm not sure what takes so long to say to a customer I usually have great service here, but today it was hard to even get acknowledged as a customer. I'm not sure what takes so long to say to a customer, "Hello, I will be with you in a few minutes.". I stood next to my car to watch other customers.walk in and get helped immediately. After 25 minutes, I walked up, And greeted with a "Just a minute okay?" It's disappointing, being back Brian. Arthur sold me the car a long time ago, he has always been great. , He has nothing to do with this experience, he sold us 5 cars over the years and we have always been happy. More

Maintenance and adjustments I've always been treated with respect and appreciate their honesty. Never have they tried pushing unnecessary services like the other Honda dealer tri I've always been treated with respect and appreciate their honesty. Never have they tried pushing unnecessary services like the other Honda dealer tried to do. They completed the services I requested and I'm eased with the results. More