Brown Honda

KEITH BREWSTER/5 Star Sales Person My salesperson, Keith Brewster, made my first new car purchased from a dealer, a much easier experience than I could have imagined. After hearing all My salesperson, Keith Brewster, made my first new car purchased from a dealer, a much easier experience than I could have imagined. After hearing all the negative hype surrounding the process of buying a new car from a dealer, working with Keith, and the Brown Honda staff, quickly dispelled that negative idea. I was never pressured to buy a particular car, trim package or sign for added after purchase offers. Keith helped me transition from “just looking for a used car” to buying a new car that better suited my transportation requirements and one that offered the new, enhanced safe driving features that I have loved using. He never pressured, he explained the differences between the various models, and provided guidance toward my final decision. After my car was purchased, he patiently helped me select the many driving options that my car offered, and he has continued to answer questions that I have had since driving the car from the dealership. Keith has helped me more fully utilize and enjoy the features that my new car offers. I love my new car. Without a doubt, I recommend Keith Brewster as your sales representative at Brown Honda. More

Fantastic sales experience! Told John Cheung what I was looking for, and he got it. Was in and out with my new car in under an hour. It was a given that I would get another Honda after my last Honda was to looking for, and he got it. Was in and out with my new car in under an hour. It was a given that I would get another Honda after my last Honda was totaled and my passenger and I walked away without a scratch. I will definitely be a Honda customer for life. More

Don’t recommend the body shop I own a Honda and took my car for some minor body repairs at the Honda Body shop. They painted the rear trunk a different color from the rest of the c I own a Honda and took my car for some minor body repairs at the Honda Body shop. They painted the rear trunk a different color from the rest of the car, and when I pointed it out to them they said,”No one will notice.” They kept my car an extra 2 days to repaint a small area, and it still seems off colored. They placed the Pilot emblem back on crooked and also did not replace the AWD and Touring emblems and never even told me. I only noticed it because I saw another car with the proper emblems on the back and realized mine were gone, So highly upset and disappointed, I will not take a car back there ever again. More

first time buying newer honda iain frost was great, i really felt he was trying to help me get what i needed and not what he needed and to me that is everything when at a dealershi iain frost was great, i really felt he was trying to help me get what i needed and not what he needed and to me that is everything when at a dealership i cant stand most dealers most of them are just terrible people, but did not feel that way with Iain one bit. love the car so far thanks for helping me! More

First car purchase Ian Frost was awesome! It was my first time purchasing a car and he went above and beyond to make sure I get the car I wanted. I will definitely be Ian Frost was awesome! It was my first time purchasing a car and he went above and beyond to make sure I get the car I wanted. I will definitely be coming back. Thank you Ian 😊 More

extremely disappointed Brought my 3 year old 2016 Honda Civic Touring in because the rear strut gave out. Three years old and having a strut go out? Was inconvenient but not Brought my 3 year old 2016 Honda Civic Touring in because the rear strut gave out. Three years old and having a strut go out? Was inconvenient but not the end of the world. They got that fixed but my car also had a REALLY loud and annoying rattle while the radio was on. I asked them to fix it because I still had a bumper to bumper warranty and they told me it was normal and they could add some extra insulation for almost $300. I can’t even listen to music unless I shove paper between the rear deck and the glass in the back to make the rattle not as bad. My family has bought 5 honda’s there in the last 4 years and they can’t even take care of a small issue for me. Extremely disappointed and do NOT recommend going to Brown Honda for service. Will not be getting another car there. More