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Brown Honda

Toledo, OH

4.9
358 Reviews

6155 W Central Ave

Toledo, OH

43615

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Showing 358 reviews

November 01, 2021

Got my car in right away. Had the tire I needed. Got us back on the road. Great job Brown Honda. More

by karen burtscher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in Service
Nov 03, 2021 -

Brown Honda responded

We're so happy the Brown Honda team could get you in and out fast, Karen! Thank you so much for taking the time to leave us your great five-star review!

October 31, 2021

Came back to trade in my lease on my 2019 HRV for a 2022 HRV. The entire process was painless. This was my 2nd time dealing with Wendy, who was just an absolute delight to work with. Great job all the wa More

by Seeg88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
Nov 02, 2021 -

Brown Honda responded

Thank you for the kind review! We're so glad that Wendy earned your loyal business and we'll be sure to share your wonderful feedback with her. We hope you enjoy your new HR-V and look forward to seeing you again next time here at Brown Honda!

October 31, 2021

Used the Express service at Brown and the new customer contact , Patrick, was very well versed in Honda and the service process. More

by kennethklopp
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 02, 2021 -

Brown Honda responded

Thank you for the wonderful feedback! We're glad you could make great use of our Express Service and we'll be sure to pass along your kind comments to Patrick. Take care and we'll see you next time! - The Brown Honda Team

October 29, 2021

Had a great experience with the body and paint shop. The result was awesome, and everyone was pleasant and friendly. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and all others
Oct 29, 2021 -

Brown Honda responded

We're glad to hear your experience with us was a great one, Pat! Thanks for trusting Brown Honda with your business and please don't hesitate to reach out if we can be of service again in the future!

October 25, 2021

Had work to be done on my Pilot that was under warranty. The work was done promptly and the problem appears corrected. More

by Kevin B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon
Oct 26, 2021 -

Brown Honda responded

We're happy the Brown Honda team could help you take care of your Pilot, Kevin! Thank you for rating us five stars!

October 20, 2021

Everyone was pleasant and helpful. Wendy was very easy and informative. The entire process was great More

by Lindaj7809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Cooper
Oct 21, 2021 -

Brown Honda responded

Linda, we are so happy to hear that you had such a great time working with our team at Brown Honda! Wendy and the rest of the gang appreciate you very much!

October 18, 2021

Extremely dissatisfied !! Was told work was under warranty. After a full week, a call to find out it’s not. Had to miss a family wedding due to this. When I talked to a manager, I was told he could t More

by Dtucker101064
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Cheung
Oct 19, 2021 -

Brown Honda responded

We're sorry to hear of your disappointment and appreciate you taking the time to bring this to our attention. We strive for maximum customer satisfaction and would like to discuss this situation further. Please reach out at your earliest convenience. Thanks, Drew Hamilton - General Manager - (419) 841-2222.

October 14, 2021

Another awesome experience. Karen, Wendy and Martin were awesome. Very professional, super nice and funny. I would recommend Brown Honda to everyone. More

by leftygolf26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin 5 Stars, Wendy Cooper, Karen Burtscher
Oct 14, 2021 -

Brown Honda responded

We are so happy to hear that you had such a great time working with our team at Brown Honda! Thank you!

October 11, 2021

Karen was awesome. She worked really hard to make sure I was able to get what I was looking for. Mark came in on a day off to make my sale. More

by ttam201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin jajou, Karen Burtscher, Mark Stevens
Oct 12, 2021 -

Brown Honda responded

Thank you for taking the time to review your recent experience with our team! We're glad Karen & Mark took great care of you and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle! - The Brown Honda Team

October 10, 2021

Tristan walked out my car as as soon as I pulled up to the Express Service, asked for my keys & registered me immediately. He wa very polite & answered all my questions. It was a good experience. I was do More

by P Shanks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan in car express maintenance dept.
Oct 11, 2021 -

Brown Honda responded

We're happy to hear Tristan provided five-star care to you during your visit! Thank you for taking the time to leave us your positive feedback and review! - Brown Honda

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