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Brown Dodge Chrysler Jeep RAM
Devine, TX
73 Reviews
Brown Dodge Chrysler Jeep Ram offers many automotive products and services to our Devine and surrounding area customers. From quality new Chrysler, Dodge, Jeep, Ram vehicles to used cars, we know anyone looking for a vehicle will find what they want at our dealership. We carry a comprehensive line, including the Ram 1500, Challenger, Charger, Wrangler, the Chrysler 300 and many more, making us a good choice as your Devine Chrysler, Dodge, Jeep, Ram dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 73 reviews
May 09, 2022
worst dealership experience, Told them about Putting 13000 down on a new vehicle, but i could only do $7000 friday and come back with $6000 on monday to pickup the vehicle. The sales man "George" sa 13000 down on a new vehicle, but i could only do $7000 friday and come back with $6000 on monday to pickup the vehicle. The sales man "George" said they had a policy to not hold vehicles, Fair enough, ask your manager. one Second . We dont hold vehicles sir>>>> Did you even ask???? CAlled in spoke with the Manager , Ernesto, he says , let me see what we can work out and ill call you back and Lets get an application done. Im like ok, they are going to work with me! Nope, no call back, I call back couple hours later, they tell me that everything is ready and approved! Awsome right, nope, They say, sorry sir, You need all the $13000 right now. So i cant give you $7000, come back on monday and do the other $6000, No sir, we can hold it. Im like, you not holding it, its considered sold!!!! Sorry sir, thats our policy! WHAT , then why have me do the application???? Im not taking the vehicle until the full amount is paid. , sorry sir, we cant do that!, Ok , so i went to AutoNation in Fortworth, they allowed me to put the $7000 , take the vehicle home on a friday and send them the $6000 remaining throught fedex air on monday Morning.!!! So today is Monday! just for kicks, i text "George" >>>> Hey buddy, you still have the truck? I have the $13000 down, i can go around 530 pm today, Just get back to me with numbers , APR and payment. He responds, Yes its still here, if you can come in and we can go over that here. I say, no, i dont want to waste time going over if i dont like the numbers! I told him Ask Ernest "the manager" to get you that and let me know. He says, ok, let me get that for you sir! around 4 hrs later, nothing, i text him again. were you able to do that??? Sorry sir, im out delivering a car.... lol Worst , i say worst Dealership ive ever experienced. In the last 8 years, iv gone through about 8 dealerships with me and my wifes cars combined! this by far is the worst! Will Never, Never, NEEEVERRRRRR, consider this dealership again! More
by streetmotorz
Employees Worked With
Ernesto Davila & George Colunga
Helpful January 03, 2022
Whatever you do, DO NOT give this dealer your phone number. They will hound you for YEARS to give them your business. Even when you ask to be removed from their calling list, they simply laugh and shru number. They will hound you for YEARS to give them your business. Even when you ask to be removed from their calling list, they simply laugh and shrug off your suggestion. They will continue to call at all hours of the day. Block their number? They simply get a different line and continue calling you. It is to the point of harassment. Know who you are dealing with and do not give these clowns the time of day. More
by Stopcallingme
Employees Worked With
Clowny McClownface
October 01, 2013
We just stop by to see the new 2014 grand Cherokee, but the unique and excellent customer service experience made us, leave the dealer with a new vehicle. the unique and excellent customer service experience made us, leave the dealer with a new vehicle. More
by svlego
Employees Worked With
Chris Garza
