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Brown-Daub Volvo Cars Lehigh Valley
Nazareth, PA
116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 116 reviews
October 31, 2016
First Volvo ever Never thought much about a Volvo until I went to Brown Daub Volvo. Knowledgeable salesman, Ken, explained everything about the safety first and all th Never thought much about a Volvo until I went to Brown Daub Volvo. Knowledgeable salesman, Ken, explained everything about the safety first and all the features second. Took several models for a ride until we settled on the S60 sedan. Got it on a Thursday and over the weekend put over 600 miles on it. All the staff are pleasant and knowledgable. Nice easy location to get to and can't wait to see the new remodeling of the showroom area. More
by bridlepath
Employees Worked With
Matt Jones, Tom Daub, Ken Narsewicz, Matt Kitchen
October 30, 2016
volvo purchase I had a very pleasant experience purchasing my new car. Sales team was not at all pushy. I got a good car at a good price. Also I am very comfor I had a very pleasant experience purchasing my new car. Sales team was not at all pushy. I got a good car at a good price. Also I am very comfortable with the service department. There are no surprises and service is easy and convenient. More
by volvoworks4me
Employees Worked With
Matt Kitchen, Manuel Ayala
August 16, 2016
Cared For My experience at Brown Daub Volvo of Nazareth was beyond my expectation. My rep, Manuel Ayala, was not only conscientious and informed, but also beyon My experience at Brown Daub Volvo of Nazareth was beyond my expectation. My rep, Manuel Ayala, was not only conscientious and informed, but also beyond patient, kind, and considerate of my delicate situation. At at time in my life where things were very uncertain, the need to purchase a vehicle was not something to look forward to in the least. The XC90 was what I dreamed to purchase. There was a black 2010 Luxury model in the lot. My daughters and I had been at the dealership way too long "crunching the numbers" and the manager Matt Kitchen, along with Manuel, offered to drive the beauty to the nearest diner with my children before "sealing the deal". Needless to say, when I returned, beautiful XC90 or not, I got cold feet. I left with my head down and apologies abounding. Would these guys even give me a second glance? Contrary to what most people experience, I was treated respectfully with handshakes and hugs. They understood completely and told me they would be here when the time was right. I kept in constant email contact with our now "friend", Manuel. and went back again in July. Their inventory was constantly changing and an XC90 was definitely not in my price range, now that I was a single parent of two. Third time is a charm, right? An XC60 is just as awesome as the 90 and Manuel informed me (with no pressure whatsoever) that there was one on the lot. A few days later, my brood and I, complete with Uncle Tom, visited Manuel, smiles and hugs abounding. Regardless of the fact that the XC60 I was interested in was sold, I purchased Cream Puff, a white XC70, that has put a smile on my family's face, even though a snazzy Volvo SUV was what we were really hoping for. When my life changes again.... I know exactly who I will call and where I will make my purchase. These guys, Spiderman (you too) are a part of my family now. With Love, Caroline, Layne, and Eve Kirk More
by Caroline Kirk
Employees Worked With
Superman (Matt?), Matt Kitchen, Manuel Ayala
August 14, 2016
Accommodating I was shopping for a vehicle to replace my car totaled in a accident. After finding the Volvo I wanted Manuel Ayala was very help full. My Insurance w I was shopping for a vehicle to replace my car totaled in a accident. After finding the Volvo I wanted Manuel Ayala was very help full. My Insurance was taking forever to settle Brown Daub Volvo worked with me to secure the car I wanted even though it meant waiting for, what seemed like months, weeks for the final deal to be done. More
by bmartin
Employees Worked With
Manuel Ayala
June 16, 2016
Saturday problem! I called an hour and a half prior to closing on a Saturday and Brown Daub Volvo had me in and out in spectacular time. I called an hour and a half prior to closing on a Saturday and Brown Daub Volvo had me in and out in spectacular time. More
by Ron
Employees Worked With
Dawn Rasmussen, Kim Goerlich
June 09, 2016
Honesty and work done in a timely manner BROWN DAUB went out of their way to repair a covered item while another dealership closer to me, tried to charge me for this covered repair. From now BROWN DAUB went out of their way to repair a covered item while another dealership closer to me, tried to charge me for this covered repair. From now on, even though it's approximately 120 miles round trip verses 60 miles round trip, BROWN DAUB is my dealer of choice. Honesty is definitely the best policy. More
by Spitfire
Employees Worked With
Karl Landon, Kim Goerlich
June 08, 2016
Patient and Funny This is my 4th vehicle from Brown Daub, 3 of which have been with Brown Daub Volvo. Each person that have help me have been awesome. Manuel Ayala was This is my 4th vehicle from Brown Daub, 3 of which have been with Brown Daub Volvo. Each person that have help me have been awesome. Manuel Ayala was great. We did not go in to purchase, just get an idea what was out there. Manuel was so patient with us, helping us choose what was best for my mother. Went in to purchase the XC60 but after sizing the vehicle up, we realized it was not the best choice for us. Manuel never pushed us into anything that we did not need. He could have gotten a larger commission but this is not what he went for. He also knew that I did not want to go smaller than the S60 that I had been driving for the last 4 years. I have to say, he was great. Everyone had gone home and he was still outside with me explaining all the features and getting Sirius XM setup, Internet setup, remote app, Bluetooth setup, among all the other features that came with the car. I think the store closed at 8:00 p.m. and we did not pull out of the dealership until 8:45 p.m.. He was the best, I do not think I've had a more patient car salesmen than Manuel Ayala. Thank you Brown Daub for hiring such an awesome salesmen. P.S. when I came back in the next day to drop off my spare key, he took an awesome picture you all should check out in their shop. Thanks Manuel Ayala!!! The Bush's More
by Coke Lady
Employees Worked With
Manuel Ayala
May 27, 2016
Awesome Bob Swick was the best when I was looking for a new car. His attention to detail and service was outstanding. There was never any pressure just hones Bob Swick was the best when I was looking for a new car. His attention to detail and service was outstanding. There was never any pressure just honest and helpful. More
by megan
Employees Worked With
Bob Swick
May 24, 2016
Excellent personal service The attention and personal service my wife and I received from Mr,Bob Swick was literally fantastic!1 Mr.Swick spent extensive time showing us the ad The attention and personal service my wife and I received from Mr,Bob Swick was literally fantastic!1 Mr.Swick spent extensive time showing us the advantages and features of owning a new Volvo. After we purchased the car and upon delivery, he spent approximately 3hrs demonstrating all the features and options that came with the car. We left the dealership confident and comfortable with the new car.. After, Bob made himself available via telephone to answer in detail and even walk us through some of the options we had to re-review. You would find it difficult to find the high quality and attention from anyone!!. A totally great experience!! More
by engineer
Employees Worked With
Bob Swick
May 18, 2016
Used XC70 SW First time purchaser of a used car. Don Riley and the entire staff were very helpful, polite and patient, answering questions, PDQ. Don Riley and M First time purchaser of a used car. Don Riley and the entire staff were very helpful, polite and patient, answering questions, PDQ. Don Riley and Matt Kitchen made our purchase a pleasant experience. Would recommend them to anyone. Thanks Don and Matt. More
by L & J Leo
Employees Worked With
Don Riley, Matt Kitchen, Donald Riley
