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1,434 Reviews of Brown-Daub Kia - Service Center
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August 21, 2014
Sportage I loved my expirence at Brown Daub KIA they treated me like a human and so friendly.Dave is the man??i strongly recommend this place XoXo I loved my expirence at Brown Daub KIA they treated me like a human and so friendly.Dave is the man??i strongly recommend this place XoXo- Holly More
by Huggles
Employees Worked With
Dave Cordero
July 10, 2014
Not happy with service I was quoted 340 for spark plugs and coils. Total cost 525.00, I went to auto zone and bought the same parts for 134.00. I was charged 245 for labor w I was quoted 340 for spark plugs and coils. Total cost 525.00, I went to auto zone and bought the same parts for 134.00. I was charged 245 for labor which is ridulious. They made the parts difference on the labor. I feel totally ripped off and will not return. More
by Helen192
Employees Worked With
1
May 07, 2014
First oil change of my Kia Soul\ My first Oil change on my 2013 Kia Soul proved to be very pleasant. I would reccommend Brown Daub Kia to all Thank you Bill Pilz . My first Oil change on my 2013 Kia Soul proved to be very pleasant. I would reccommend Brown Daub Kia to all Thank you Bill Pilz . More
by kay940
Employees Worked With
Bill Pilz
March 03, 2014
Took my vehicle to get inspected. They said I needed brakes, I figured ok. They said it should take an hour or so. It took over 8 EIGHT HOURS!!! I kept checking with the service manager and he would kee brakes, I figured ok. They said it should take an hour or so. It took over 8 EIGHT HOURS!!! I kept checking with the service manager and he would keep telling me "they just started it" But it still wasn't moved. When it finally was finished I was charged much more than quoted! I was fed up and drove home. As I was driving, a tool of some kind fell out and banged around on the road. When I got out to look, the outer ring part of my wheel was missing. I went back and the mechanic said "oh yeah I didn't put that back on cause it was rusty". There were 4 or 5 other customers there as mad as I was, they also were waiting most of the day for oil changes and inspections. It was the worst experienceat a car dealer ever! More
by mmm123
Employees Worked With
the manager
January 25, 2014
I have now bought THREE cars at Brown Daub Kia, which speaks VOLUMES alone! The last one was two weeks ago. This past week I came in during a crisis of sorts after getting into a minor accident during speaks VOLUMES alone! The last one was two weeks ago. This past week I came in during a crisis of sorts after getting into a minor accident during icy road conditions. Mike Lawrence and his crew took really great care of me, and when I was looking at a hefty bill to replace my wheel, Mike came up with an alternative solution which ended up saving me several hundreds of dollars. I spent a good three hours waiting for my car, but with the free wi-fi, coffee, snacks, and friendly people checking in on me from time to time, it was a rather pleasant experience. I would recommend this dealership to everyone, and make sure you stop in to say hi to Mike. :-) More
by ECarenKennedy
Employees Worked With
Mike Lawrence
January 16, 2014
I had been to several service centers in recent months trying to find out what was wrong with my car. No one could figure it out. I took it to Brown Daub Kia and within minutes Scott knew what the probl trying to find out what was wrong with my car. No one could figure it out. I took it to Brown Daub Kia and within minutes Scott knew what the problem was. He had all the work done and the car back to me the same day. I will not hesitate to take my vehicle back to have Scott work on it in the future. It is nice to find a mechanic and service center that I can trust. More
by cara18091
Employees Worked With
Scott Spohn
January 11, 2014
David Bechtel was very professional in every aspect. He always does top notch work on my car and I never have to bring it back in due to him not doing it right the first time. He was also very quick with t always does top notch work on my car and I never have to bring it back in due to him not doing it right the first time. He was also very quick with the service on my vehicle so I could get back to my day with little time spent waiting. I would and have recommended this dealership and service department to many of my friends and colleagues. I'm always impressed with the friendliness from all of the employees and the quality of work done to my vehicle. Thank you Brown Daub Kia and David Bechtel! More
by MichelleB22
Employees Worked With
David Bechtel
January 10, 2014
It was my first time at Brown Daub Kia and I wasn't sure where to go once I got inside the building. I asked the first employee I saw and her name was Caitlyn. I needed service and she walked me over a sure where to go once I got inside the building. I asked the first employee I saw and her name was Caitlyn. I needed service and she walked me over and told me any of the service advisors could help me. Once my car was done being worked on, I had to go over to her office to pay for the work done. She and service were absolutely wonderful! Great first experience and I will definitely be back! More
by gem412
Employees Worked With
Caitlin
December 30, 2013
I deal with Caitlyn almost every time I come into the dealership for service. She is always very nice and smiley and I feel very welcomed every time I speak with her when I pay my bill. She went over eve dealership for service. She is always very nice and smiley and I feel very welcomed every time I speak with her when I pay my bill. She went over everything that was done to my car and answered any questions I had to the best of her ability since I picked up when service was closed. More
by Wklinker
Employees Worked With
Caitlyn
