1,435 Reviews of Brown-Daub Kia - Service Center
Great job! Great service and help with my car I appreciate all the help in trying to figure out my car problems. The experience was great and the car rental help Great service and help with my car I appreciate all the help in trying to figure out my car problems. The experience was great and the car rental helped me out in getting to work while my car was getting worked on More
Very good Very courteous, pleasant, and they gave me a very accurate time on repairs. I went in for one recall and they found two others I did not know about. T Very courteous, pleasant, and they gave me a very accurate time on repairs. I went in for one recall and they found two others I did not know about. They offered me a shuttle back to work and a pickup when the car was finished. I am very pleased!👍 More
excellent service Never disappointed. Great service. Good people. Always ask for Bill Pilz great guy. I've been dealing with Bill since day one. Never disappointed with Never disappointed. Great service. Good people. Always ask for Bill Pilz great guy. I've been dealing with Bill since day one. Never disappointed with service. More
Sales is awesome service behind the ball AJ was my salesman he was awesome. After the sales experience the service has not kept. 1st oil change I had to call several times to secure an appoin AJ was my salesman he was awesome. After the sales experience the service has not kept. 1st oil change I had to call several times to secure an appointment as my time is very short and can’t just drop in. The 2nd oil change I used the app no call back, called no call back, after 3 days I got persistent and called and called until I got a hold of Steve the new general manager. He secured an 11am appointment. I was at the dealer at 10:45am and did not get my car until 1pm for an oil change and rotation. People came in after me and left before I did. My experience with service so far has not matched the sales experience. Also I know Kia usually does a car wash with the oil change they didn’t even offer it. Very disappointed. More
Thanks Graig Garrison is excellent Thank you for your attention and for being aware of the details to provide me with an excellent service tthanks you Graig Garrison is excellent Thank you for your attention and for being aware of the details to provide me with an excellent service tthanks you More
Excellent Service Department Never had a bad experience with the service at Brown-Daub Kia. From our 2012 Optima to our 2019 Sportage the service and customer service has been gre Never had a bad experience with the service at Brown-Daub Kia. From our 2012 Optima to our 2019 Sportage the service and customer service has been great. Back in 11/2018 we were looking for a new car and the sales department was not that helpful. We wound up buying the car elsewhere but come back for the service. You don't hear that too often. It is usually the other way around. I have since heard that the re-vamped the sales department. I definitely recommend this dealership. More
Service Experience Great service. The people I dealt with are friendly and knowledgeable. The wait time for my car was pretty accurate as I had a lot of work done that Great service. The people I dealt with are friendly and knowledgeable. The wait time for my car was pretty accurate as I had a lot of work done that day. More
I like dealing with the service people, especially Bill Pilz Also honest about things car needs. Their friendliness is excellent . Will keep coming back. They get me in and out in the shortest amount of time Also honest about things car needs. Their friendliness is excellent . Will keep coming back. They get me in and out in the shortest amount of time More
inspection Unfortunately went in for tire change from snow tires and yearly inspection. was told brakes would pass but highly recommended to have brakes replaced Unfortunately went in for tire change from snow tires and yearly inspection. was told brakes would pass but highly recommended to have brakes replaced. the cost is always so high. we go to dealership as recommended always for car, but not sure if my loyalty to brown daub is noticed. seems like any other place. customers are not recognized. sad .... we have purchased 4 cars from you. SAD........ More
Wonderful. Craig is the best.,,,been coming here for 7 year See above. Craig and his team are the best. Always friendly and professional. My service guys for 7 years. Convent and speedy appointments are See above. Craig and his team are the best. Always friendly and professional. My service guys for 7 years. Convent and speedy appointments are made whenever I call More