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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,435 Reviews

1,435 Reviews of Brown-Daub Kia - Service Center

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September 23, 2019

Great service Easy to get an appointment. Can get your car in quickly. Service is great! Love also the free car wash. They always explain everything to you abou More

by Debbie Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison, Kevin Raub, Scott Daugherty
Sep 24, 2019 -

Brown-Daub Kia responded

Thanks, Debbie! We appreciate the positive feedback! Our Kia owners definitely love the free car wash!

September 22, 2019

Great experience with Kevin from service. This experience went much nicer with your employee from Service . Answered all my questions and went a step further and went over somethings that Y More

by Kahoba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Raub
Sep 23, 2019 -

Brown-Daub Kia responded

We are happy to hear that Kevin was able to make things right and give you the customer service that you deserve. Thank you for the feedback and we look forward to servicing your vehicle for many years to come!

September 22, 2019

routine oil change and new tire and alignment After being told that the new tire I needed would be in the next day, found out it was not the same tire as the other three tires, but was assured by More

by joglo205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Sep 23, 2019 -

Brown-Daub Kia responded

Sorry to hear that things didn't go as smoothly as you would have liked. We appreciate the feedback and hope to continue to service your vehicle for many years to come! Thanks again!!!

September 21, 2019

Grinding breaks - Craig to the rescue!!!! I was told on my last oil change I might need new break pads, I forgot all about it and I was a little overdue with my oil change. Thursday when I More

by Nurse/Meme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garrison
Sep 23, 2019 -

Brown-Daub Kia responded

Excellent to hear that Craig was able to help you out and get you back on the road promptly and safely! Thank you for calling our service department right away and sharing your experience!!!

September 20, 2019

Great Service Called and Kevin Took us in quickly with a tire problem and solved it fast. Love the friendly and professional service at this dealership. AAA+ ! More

by Doowop47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Raub, Jeff LoBalbo
Sep 21, 2019 -

Brown-Daub Kia responded

Thank you for sharing your experience! We are happy to hear you were taken care of promptly! See you at your next visit!

September 20, 2019

Friendliest place to get your vehicle serviced From the time I walked through the front doors I was acknowledged by employees asking me if I needed help. Once I got to the service department all t More

by Trina3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Garrison, Kevin Raub, Steve Parr, Trina Petroni , Scott Daugherty
Sep 21, 2019 -

Brown-Daub Kia responded

That's excellent to hear, Trina! Thank you for the feedback!! We look forward to providing you with excellent customer service with each visit in the future!!!

September 19, 2019

Kia inspection Everything was ok good service. Wait was not long with what was done. All were friendly. I do miss the hot chocolate While waiting for kia soul More

by shetazgeo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Raub
Sep 21, 2019 -

Brown-Daub Kia responded

Thanks for the great rating! We will work on getting some hot chocolate for your next visit! See you then!!!

September 19, 2019

Inspection and service Just getting my car inspected. The staff was very friendly and I was able to schedule my appointment quickly. A ride in Lou of waiting but I chose to More

by joann.sheckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bickerstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bergeski, Scott Daugherty
Sep 21, 2019 -

Brown-Daub Kia responded

Thanks for sharing your experience with the Brown daub Kia service team!! We appreciate it!

September 18, 2019

Excellent work quick pleasant and no waiting around at check in the service guy was nice and knew how to do his job very well More

by allencjacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember his name but the guy at the service desk was great
Sep 21, 2019 -

Brown-Daub Kia responded

Great to hear! Thanks so much for sharing your experience with the Service Department!!!

September 15, 2019

1st Class Service I've been taking my 2008 Kia to Brown Daub Kia since day one! They have always done 1st class work, and never ever tried to sell me a service or repa More

by homerj1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Sep 21, 2019 -

Brown-Daub Kia responded

Excellent to hear! We appreciate your loyalty and business! Thank you so much for sharing!!!

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