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Brown-Daub Kia - Service Center

Easton, PA

4.6
1,435 Reviews

1,435 Reviews of Brown-Daub Kia - Service Center

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November 25, 2024

The service department sucks. They did a terrible job on an oil change. Oil leaked all over my driveway and they promised to rectify the issue but they never return phone calls or More

by charley.sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Schlener
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Snyder
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

I always get such excellent and friendly service, appreciate that all my questions are answered. More

by FRAUTINAHAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

November 20, 2024

Awesome service team helped me save money wherever possible and got me out the door in no time! Thanks! More

by CLAUDIO.M.STABILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Brown-Daub Kia responded

Claudio, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2024

Took our vehicle to Brown Daub Kia for inspection and oil change. It did need brakes but they were very professional wait time was minimal and the bill was reasonable!!! Their service manager stays in commu More

by mckellinbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review, Dale. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott and the team here at Brown-Daub Kia.

November 02, 2024

Personal service for my vehicle that I trust. I particularly like the cleaning of my car that is given without charge for every service visit. More

by parentk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

October 28, 2024

Fantastic overall experience with Brown-Daub Kia, from the original purchase through the routine maintenance. The staff is always very friendly and helpful! More

by CHRISLVBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Schlener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2024

They are very professional and the facility very clean and the work was done on time More

by CHELOPAPO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

October 27, 2024

Convenient location. Friendly employees. Nice assortment of cars to choose from. No hassle dealing. Easy to make an appointment. More

by EVIE.ECKHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Brown-Daub Kia responded

Thanks, Evie, for sharing your thoughts about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

October 25, 2024

I’ve been a customer for about 8 years at least. Never had a problem til now. I have contacted them twice never got anything back from them . I brought my car in for service new tires n wheel alignm More

by herndondeborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

October 24, 2024

Service is always quick and friendly. Also give good pointers for car upkeep. Can count on their shuttle rides too if you are in the area. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Brown-Daub Kia responded

Thank you so much, Ken, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

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