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Brown Buick GMC
Amarillo, TX
11 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 11 reviews
November 05, 2024
I have had my pickup in for the same problem 3 times. All they want to do is change something that has nothing to do with the problem. I still have the problem. I even have an extended warranty and they All they want to do is change something that has nothing to do with the problem. I still have the problem. I even have an extended warranty and they won’t change what is No working. More
by gxmas01
Employees Worked With
Mason
November 04, 2024
Mike Moreno was awesome! He went above and beyond to make sure our experience was ghe best it could be. I couldn't be happier being part of the Brown Family now! He went above and beyond to make sure our experience was ghe best it could be. I couldn't be happier being part of the Brown Family now! More
by kandc_senior07
Employees Worked With
Mike Moreno
March 28, 2024
Cars that I have purchased from brown have been total loses on my end, the first car I had bought had transmission issues a little less than a year and lost $8,000. I went back to check out a car on the loses on my end, the first car I had bought had transmission issues a little less than a year and lost $8,000. I went back to check out a car on the brown GMC side and found one in my price range was perfect they were really pushed me getting it right away, although I bought it, 2 weeks later spark plugs, and ignition coils were out, and I had to pay $326 out of my pocket while they did not want to award my bumper-to-bumper warranty. A week later from those issues my battery completely dies, and I was wanting to talk to someone higher up as director of sales or Genral manager and I left a message with my concern and issues I've had with my car and their company, and I haven't heard anything back. This has led me to leave a review of how bad customer service is here and would not recommend anyone purchasing vehicle from brown. More
by Alyssa M.
Employees Worked With
N.a
March 13, 2024
Bill was so great he help us every step of the way and helped us find exactly what we were looking for Tom Hager From finance was also awesome very fast very friendly explained everything in a way we unde helped us find exactly what we were looking for Tom Hager From finance was also awesome very fast very friendly explained everything in a way we understood awesome guy More
by cholomklassen
Employees Worked With
Bill and Tom Hager
January 25, 2024
It was, awesome there was some deals that came up with the trade in but they were upfront with me all the way through the process, also they accepted the program code which helped out with the price trem the trade in but they were upfront with me all the way through the process, also they accepted the program code which helped out with the price tremendously ! More
by luis.rodarte
Employees Worked With
Mike Moreno and Johnathan, and Tom
June 04, 2023
Kim T was efficient and effective in answering my questions as an out of town buyer. Even made sure my wife had a ride waiting at airport to transport her to dealership to complete transaction. Very questions as an out of town buyer. Even made sure my wife had a ride waiting at airport to transport her to dealership to complete transaction. Very easy buying experience and would recommend Brown Auto Group! More
by Darren A
Employees Worked With
Kim T
