Brotherton Cadillac NW
Shoreline, WA
By Type
Showing 82 reviews
2015 SRX Purchase Made a fair offer on their car, and received a fair trade-in for my 2005 SRX. Everyone was extremely professional and courteous. Would definitely bu Made a fair offer on their car, and received a fair trade-in for my 2005 SRX. Everyone was extremely professional and courteous. Would definitely buy from them again! More
FIRST TIME BUYING FROM DOUGS CADILLAC Bought my first Cadillac from Dougs and have to say it was the best experience i have had buying a car, very low pressure, friendly staff, and class a Bought my first Cadillac from Dougs and have to say it was the best experience i have had buying a car, very low pressure, friendly staff, and class act. They had a lot of cars being sold the day i bought mine so instead of waiting around to sign they told me to take the car home and they would text me when to come back. I would recommend Dougs to anyone looking for a car. More
Awesome dealership! Everyone was amazing to work with. Doug was very professional and bent over backwards to make everything go smoothly. Will definitely make the 90 mi Everyone was amazing to work with. Doug was very professional and bent over backwards to make everything go smoothly. Will definitely make the 90 mile drive again if we're in the market for another Cadillac! More
Great Customer Service Traded in my vehicle for a Certified Used 2014 CTS. Service was painless and easy almost surreal! Robert Duich was great ! Great Service. Thank you! Traded in my vehicle for a Certified Used 2014 CTS. Service was painless and easy almost surreal! Robert Duich was great ! Great Service. Thank you! More
Great Experience Armon was great and made the process super easy and painless. I was very appreciative to be able to do most the paper work over the computer. Great Armon was great and made the process super easy and painless. I was very appreciative to be able to do most the paper work over the computer. Great Experience and would recco Doug's to anyone! More
Randy is the best Honest company. Does not oversell and we believe in the integrity in the Doug's cadillac team. We have purchased 2 Cadillac's from Doug's cadillac Honest company. Does not oversell and we believe in the integrity in the Doug's cadillac team. We have purchased 2 Cadillac's from Doug's cadillac. Visit them and you will be pleased. More
Easiest CTS-V I've ever purchased! I went in to Dougs for the first time. I was quickly greeted by Andrew and he helped me easily get a trade in value for my current car and then walke I went in to Dougs for the first time. I was quickly greeted by Andrew and he helped me easily get a trade in value for my current car and then walked me through all the features of the new car. He made the sales / negotiating process very simple and straight forward and had the car ready and waiting for me when i was ready to purchase. The entire dealership staff was polite and made you feel like family. More
Customer Service The most outstanding service I have ever experienced with a car dealer and the valet program is exceptional! Every time I've had any service appts or The most outstanding service I have ever experienced with a car dealer and the valet program is exceptional! Every time I've had any service appts or unexpected service needs - consistently A+ More
CT6 purchase Andrew Lee is extremely well informed about all the features of our new car. Additionally, he is able to convey this knowledge in a language that tho Andrew Lee is extremely well informed about all the features of our new car. Additionally, he is able to convey this knowledge in a language that those of us that our electronically challenged can understand, He covered the operation of the car in great detail and has also followed up with 2 phone call to see if we had any additional questions. We would readily recommend Doug’s Cadillac and Andrew to those looking for a new car. More
Terrific experience I drove 1.5 hrs. to look at a 2017 CTS Cadillac premium luxury with 3500 miles on it. This courtesy car was beautiful and I saved about $12000 compar I drove 1.5 hrs. to look at a 2017 CTS Cadillac premium luxury with 3500 miles on it. This courtesy car was beautiful and I saved about $12000 compared to another offer from a Cadillac dealer for the exact same car. They even beat prices posted on Consumerreports.org. The only difference was the mileage. The customer service was the best. Robert Duitch was wonderful. He was very patient while explaining all of the features and he was knowledgeable and professional. He truly wanted to give me a good deal. Even the owner, Marc Ikegami made me feel special. I couldn’t recommended any dealer more highly!!! More

