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Brooksville Ford - Service Center

Brooksville, FL

4.7
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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August 14, 2021

Been using Autonation Brooksville service dept. with my last 4 trucks. They are awesome, from advisors to mechanics. The job is always done right, and back to me as quick as possible. Thanks Don and the re More

by Rdeal12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don (Service)
Aug 16, 2021 -

Brooksville Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Brooksville! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

They discovered a minor issue with my truck that left unaddressed would have become a major problem! More

by Scottplanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip
Aug 16, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 13, 2021

Convenient...service is exceptional. I have bought all my cars here because of the service. They are friendly and helpful. More

by Camille Padula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don in service..
Aug 16, 2021 -

Brooksville Ford responded

Hi Camille, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

Everyone is very courteous and friendly. Brandy in the service department is very helpful and knowledgeable with the many questions I have. Thank you to the folks at auto nation ford. More

by Rbatz623
Recommend Dealer
Yes
Employees Worked With
Brandy
Aug 16, 2021 -

Brooksville Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Brooksville! If you ever need help, just give us a call. Happy motoring!

August 12, 2021

Our 5 star rating is because your Service writer, Don, gets everything done on time . We come to you because of him for many many years, he needs to be appreciated for his professionalism and knowledge. More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Service area
Aug 16, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 11, 2021

It would have been great had the part not taken two months to get. I was fortunate enough to have my pastor loan me his truck. Ford Customer service was no help with a rental and the dealership doesn More

by laughrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shumaker, Lou Pepe
Aug 16, 2021 -

Brooksville Ford responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

Easy and Painless..I scheduled a service time ahead for friday at 8;30 about a week in advance with Alan through e mail for a oil change and tire rotation ..quick and out the door ....perfect More

by Randy Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 16, 2021 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 10, 2021

We have bought two vehicles from them and have had good experiences with all employees there will probably be where we buy our next vehicle too.... More

by bwarner_50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Aug 16, 2021 -

Brooksville Ford responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 10, 2021

Don in the Service Dept. is always a pleasure to deal with. He always does a great job in listening and repairing my truck. He also keeps me informed on what's going on. Thank You, Michelle More

by gapeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, in Service
Aug 16, 2021 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

Kept us in the loop the whole time. Excellent service, great dealership, won’t go anywhere else. Got us a rental car til ours was done. More

by Christine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan, Bob
Aug 16, 2021 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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