Back

Brooksville Ford - Service Center

Brooksville, FL

4.7
615 Reviews

615 Reviews of Brooksville Ford - Service Center

Sort by
September 12, 2021

We always get Great Service with quick turnaround! We have a fleet of trucks and Autonation does a Great job keeping them all service and on the road! More

by amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Sep 13, 2021 -

Brooksville Ford responded

Hi Amber, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2021

In and out as promised had no problem arrived for my appointment on time and they had me in and out with no problem happy More

by plafountain06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Sep 13, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

We were greeted as soon as we walked into the service area . Service rep was friendly and got our car in quickly and kept us informed on how it was progressing. We will definitely use them for all our c More

by Annedonnfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Sep 13, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 10, 2021

Great Service Deaprtment!On time, efficient, courteous, Great Service Deaprtment! On time, efficient, courteous, profession and caring! A rare combination in todays market! I would recommend this dealershi More

by blueamberjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Sep 13, 2021 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 09, 2021

Brandy was very courteous and kept me up to date on the progress of my vehicle. Service was performed as requested. A good experience for me. More

by ccchasejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy, Lou Pepe
Sep 13, 2021 -

Brooksville Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2021

As always, everyone there is welcoming and patient with me! They explain things and answer all of my questions. I will always go there for service! More

by villnowt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Sep 09, 2021 -

Brooksville Ford responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

The service department is excellent in maintaining my very technical and complex Ford C-Max Energi. I would not think about taking my Energi any where else for service. More

by Watt Nut 4 Fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Sep 09, 2021 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2021

Always great customer service, Allen is very knowledgeable and helpful. Will continue to come here for all my service needs. Looking forward to working with Allen again! More

by Kesenwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Sep 09, 2021 -

Brooksville Ford responded

Hello Kesenwein, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 03, 2021

they did a great job. Oh, where are the doughnuts. the coffee was great with help from a person behind the counter, though i do not remember his name. More

by curly8339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don shoemaker
Sep 07, 2021 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 02, 2021

Overall the service was good. Downside was the wait to authorize warranty work before repair parts could be ordered and then installed on my SUV. More

by lvarney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chip Wood, Lou Pepe
Sep 07, 2021 -

Brooksville Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

...
57
...