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Brooksville Ford - Service Center

Brooksville, FL

4.7
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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October 06, 2021

I feel like they treat me right. They don't ever try to sell me stuff I don't need. More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don S.
Report | Print
Oct 08, 2021 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 05, 2021

I've been going here for 10 years now and they do everything I need done. Donald Schumaker does a fantastic job and always is on top of everything. More

by wnovak3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
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Oct 08, 2021 -

Brooksville Ford responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2021

Chip is upfront and courteous. Great to work with and will continue to get service with him More

by Vernold2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip wood
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Oct 08, 2021 -

Brooksville Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2021

I've owned cars over 40 years. Don and AutoNation run the best service and care department in any dealership I have dealt with. Absolutely stellar!! More

by dhiggin4591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Alan
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Oct 05, 2021 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 02, 2021

Daniel went above and beyond to help me get what I needed on my van. I always appreciate his expertise in his work. And he is always very conscientious in his work. More

by jflaspe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crawford
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Oct 05, 2021 -

Brooksville Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

October 02, 2021

I have found that AutoNation Ford Brooksville to be very accommodating. They have taken a very challenging Lightening strike issue, and corrected it with skill. Kept me informed throughout the process. More

by pepiquincy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan, Lou Pepe
Report | Print
Oct 05, 2021 -

Brooksville Ford responded

Hi. We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

Oct 07, 2021 -

pepiquincy responded

Thank you again for your excellent service. I am pleased with the results but also the congenial atmosphere. Alan in service was a fine example of a good employee, who is caring for his customers.

October 01, 2021

Outstanding service. Don and Brandy always kept up the communication about everything. I had issues with my warranty and they worked with it as best as they could. They really did their best to make it as More

by archangel1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy, Don, Lou Pepe
Report | Print
Oct 05, 2021 -

Brooksville Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 30, 2021

Easy to get appointment and the ride service is nice Anthony is a super nice guy and Allen also More

by Mared89us
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Guy was real nice and helpful
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Oct 05, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 30, 2021

Car not ready when promised. Mechanic did not reset vehicle after battery was replaced car not ready for pickup had to wait More

by grannyfanfanjakes
Recommend Dealer
Yes
Employees Worked With
Don,Tyler
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Oct 05, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (352) 419-0810 to discuss what we can do to help.

September 30, 2021

Exceptional!!! Brandy in the service Department is a Gem....Very professional. and very caring to make our experience go smooth. Thank You Brandy!!! More

by chacha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy McKelvy
Report | Print
Oct 05, 2021 -

Brooksville Ford responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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