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Brooksville Ford - Service Center

Brooksville, FL

4.7
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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October 15, 2021

All a good experience Coming to get my car service done it is done right and Promptly More

by Saw5257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Oct 17, 2021 -

Brooksville Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2021

Really great service. Made an appointment in advance and when I got there they took my truck in right away. Fixed my problem and I left with out spending a whole day. Very happy. Don the service advisor is More

by jefferyo133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Schumacher
Oct 17, 2021 -

Brooksville Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2021

Autonation service was excellent in that they took care of everything I asked AND pointed out some service that was needed. My CMAX has 290,000 miles and runs perfectly after they did their magic. Brandy More

by Johnf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy, Lou Pepe
Oct 17, 2021 -

Brooksville Ford responded

Hi Johnf, thank you so much for your positive comments about AutoNation Ford Brooksville! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 15, 2021

went in for an oil change and tire rotation. Sat and waited and it was completed promptly . More

by jma252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan and Don
Oct 17, 2021 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 14, 2021

Took Mother-in-laws Escape in for a recall. As usual, Alan in Service remembered me by name and took care of the recall and offered the courtesy van for my transportation. Always a great experience! More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan (Service Dept)
Oct 17, 2021 -

Brooksville Ford responded

Hi Ron, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 14, 2021

I have been using Auto Nation for years. All the employees are very nice and they take your problem and make them right. More

by Snoopy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Oct 17, 2021 -

Brooksville Ford responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2021

I had an emergency in that my driver's door would not open from the inside. They took me immediately and fixed the door so I could use it. They ordered the part that was needed and fit me into an alrea More

by exconn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy was great.
Oct 19, 2021 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2021

Brandy is just awesome she really works for the customer, keeps in touch step by step. More

by Darlene farrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy awesome awesome
Oct 11, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 11, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2021

Do not recommend this place for Service. Had my A/C replaced costs was over $3100.00. and it still has the same problem , blows warm air .. When questioned to the Service Rep. his response was OH IT CO More

by globaldisastermgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don
Oct 10, 2021 -

Brooksville Ford responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Brooksville. Please call our General Manager at (352) 419-0810 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

October 06, 2021

It's ot easy to find great service for a 60 year old car. I did, right down the street. Thank you Brandy More

by paul.greenva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy, Lou Pepe
Oct 08, 2021 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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